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Case reviewer vs service assistant

The differences between case reviewers and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a case reviewer and a service assistant. Additionally, a case reviewer has an average salary of $42,663, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for a case reviewer include background investigations, due dates and national security. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.

Case reviewer vs service assistant overview

Case ReviewerService Assistant
Yearly salary$42,663$31,928
Hourly rate$20.51$15.35
Growth rate12%12%
Number of jobs24,86769,115
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 49%
Average age4343
Years of experience1212

Case reviewer vs service assistant salary

Case reviewers and service assistants have different pay scales, as shown below.

Case ReviewerService Assistant
Average salary$42,663$31,928
Salary rangeBetween $20,000 And $88,000Between $23,000 And $43,000
Highest paying City-Washington, DC
Highest paying state-Hawaii
Best paying company-Beth Israel Deaconess Medical Center
Best paying industry-Government

Differences between case reviewer and service assistant education

There are a few differences between a case reviewer and a service assistant in terms of educational background:

Case ReviewerService Assistant
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 49%
Most common majorNursingBusiness
Most common collegeSUNY at BinghamtonNorthwestern University

Case reviewer vs service assistant demographics

Here are the differences between case reviewers' and service assistants' demographics:

Case ReviewerService Assistant
Average age4343
Gender ratioMale, 33.2% Female, 66.8%Male, 35.8% Female, 64.2%
Race ratioBlack or African American, 12.6% Unknown, 5.2% Hispanic or Latino, 18.6% Asian, 7.0% White, 54.4% American Indian and Alaska Native, 2.2%Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between case reviewer and service assistant duties and responsibilities

Case reviewer example responsibilities.

  • Manage afive person team responsible for covering scope, assigning, analysis and then final review ofInvestigation ROI.
  • Require a broad and comprehensive knowledge of Medicaid policies, code references, and compliance.
  • Provide education to physicians/office staff on aspects of HEDIS medical record documentation, compliance, and regulatory criteria.
  • Participate in meetings with inter agencies and other entities as appropriate to facilitate and enhance the Medicaid eligibility determination process.
  • Communicate regularly with client and travele frequently to arbitration site.
  • Assist in preparation of witnesses and exhibits for depositions and arbitration hearings.
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Service assistant example responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
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Case reviewer vs service assistant skills

Common case reviewer skills
  • Background Investigations, 20%
  • Due Dates, 11%
  • National Security, 9%
  • Social Work, 8%
  • Foster Care, 7%
  • Review Process, 5%
Common service assistant skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%

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