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Client services vice president vs business director

The differences between client services vice presidents and business directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a client services vice president, becoming a business director takes usually requires 4-6 years. Additionally, a client services vice president has an average salary of $139,100, which is higher than the $124,563 average annual salary of a business director.

The top three skills for a client services vice president include client service, financial services and client facing. The most important skills for a business director are project management, healthcare, and sigma.

Client services vice president vs business director overview

Client Services Vice PresidentBusiness Director
Yearly salary$139,100$124,563
Hourly rate$66.88$59.89
Growth rate5%6%
Number of jobs107,403137,880
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 69%
Average age4644
Years of experience86

What does a client services vice president do?

The job of a client services vice president is to lead and manage the client care department within an organization and ensure a smooth-running, effective day-to-day operation. You will oversee new client implementation and continued support and ensure personal outcomes and optimal business through the adoption and use of the organization's products and services. Other duties include overseeing the day-to-day activities of the customer care and support team and the sales team, ensuring the delivery of a positive customer experience, and ensuring that staff uphold the brand and maximize revenue while effectively managing expectations, resources, and costs.

What does a business director do?

Business directors are responsible for overseeing the development of an organization's business goals and objectives. They typically work to increase business revenue, identify and develop business opportunities, and expand the company's presence and its brands. Other duties and responsibilities may include establishing effective company policies, goals, and sales targets, overseeing financial and budgetary activities, and identifying ways to minimize cost and boost financial performance. Business directors are also expected to negotiate contracts with clients and suppliers and propose and develop new partnerships.

Client services vice president vs business director salary

Client services vice presidents and business directors have different pay scales, as shown below.

Client Services Vice PresidentBusiness Director
Average salary$139,100$124,563
Salary rangeBetween $96,000 And $199,000Between $86,000 And $178,000
Highest paying CityGlendale, AZProvidence, RI
Highest paying stateOregonRhode Island
Best paying companyCommerzbank AgEp Energy
Best paying industryFinanceFinance

Differences between client services vice president and business director education

There are a few differences between a client services vice president and a business director in terms of educational background:

Client Services Vice PresidentBusiness Director
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Client services vice president vs business director demographics

Here are the differences between client services vice presidents' and business directors' demographics:

Client Services Vice PresidentBusiness Director
Average age4644
Gender ratioMale, 61.2% Female, 38.8%Male, 63.3% Female, 36.7%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 68.0% American Indian and Alaska Native, 0.5%
LGBT Percentage7%10%

Differences between client services vice president and business director duties and responsibilities

Client services vice president example responsibilities.

  • Perform analysis to confirm solution will directly address business requirements, provide desire customer value and achieve ROI target.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.
  • Increase client's loyalty member engagement by developing social gaming promotion strategy; lead an RFP for vendor platform.
  • Implement an RFP scoring system to assess the alignment with strategic goals and to speed up the go-no-go decision process.
  • Establish a PMO to support both client and internal SeaChange projects.
  • Show more

Business director example responsibilities.

  • Plan and project manage the migration, testing and deployment of a new ERP system.
  • Develop various tools and processes to identify operational risk, effectively manage KPI's and monitor vendor relationships.
  • Manage cost-centers and leverage unique Indian production and post- production capabilities and position the company as a prefer production partner.
  • Lead ERP selection process and implementation project.
  • Enter claims into Medicare system; bill Medicaid and long-term care policies.
  • Provide direct operational oversight and supervision for assign dining facility.
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Client services vice president vs business director skills

Common client services vice president skills
  • Client Service, 11%
  • Financial Services, 8%
  • Client Facing, 6%
  • Service Delivery, 5%
  • Business Development, 4%
  • Project Management, 4%
Common business director skills
  • Project Management, 10%
  • Healthcare, 8%
  • Sigma, 6%
  • Customer Service, 5%
  • Oversight, 5%
  • Business Development, 5%

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