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The differences between client services vice presidents and client services directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client services vice president and a client services director. Additionally, a client services vice president has an average salary of $139,100, which is higher than the $117,337 average annual salary of a client services director.
The top three skills for a client services vice president include client service, financial services and client facing. The most important skills for a client services director are client service, customer service, and business development.
| Client Services Vice President | Client Services Director | |
| Yearly salary | $139,100 | $117,337 |
| Hourly rate | $66.88 | $56.41 |
| Growth rate | 5% | 5% |
| Number of jobs | 107,403 | 103,218 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 74% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
The job of a client services vice president is to lead and manage the client care department within an organization and ensure a smooth-running, effective day-to-day operation. You will oversee new client implementation and continued support and ensure personal outcomes and optimal business through the adoption and use of the organization's products and services. Other duties include overseeing the day-to-day activities of the customer care and support team and the sales team, ensuring the delivery of a positive customer experience, and ensuring that staff uphold the brand and maximize revenue while effectively managing expectations, resources, and costs.
A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.
Client services vice presidents and client services directors have different pay scales, as shown below.
| Client Services Vice President | Client Services Director | |
| Average salary | $139,100 | $117,337 |
| Salary range | Between $96,000 And $199,000 | Between $84,000 And $162,000 |
| Highest paying City | Glendale, AZ | San Francisco, CA |
| Highest paying state | Oregon | New Jersey |
| Best paying company | Commerzbank Ag | First Republic Bank |
| Best paying industry | Finance | Technology |
There are a few differences between a client services vice president and a client services director in terms of educational background:
| Client Services Vice President | Client Services Director | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 74% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client services vice presidents' and client services directors' demographics:
| Client Services Vice President | Client Services Director | |
| Average age | 46 | 46 |
| Gender ratio | Male, 61.2% Female, 38.8% | Male, 45.1% Female, 54.9% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |