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The differences between client services vice presidents and client services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a client services vice president, becoming a client services manager takes usually requires 4-6 years. Additionally, a client services vice president has an average salary of $139,100, which is higher than the $78,439 average annual salary of a client services manager.
The top three skills for a client services vice president include client service, financial services and client facing. The most important skills for a client services manager are customer service, client service, and account management.
| Client Services Vice President | Client Services Manager | |
| Yearly salary | $139,100 | $78,439 |
| Hourly rate | $66.88 | $37.71 |
| Growth rate | 5% | 6% |
| Number of jobs | 107,403 | 319,909 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 72% |
| Average age | 46 | 44 |
| Years of experience | 8 | 6 |
The job of a client services vice president is to lead and manage the client care department within an organization and ensure a smooth-running, effective day-to-day operation. You will oversee new client implementation and continued support and ensure personal outcomes and optimal business through the adoption and use of the organization's products and services. Other duties include overseeing the day-to-day activities of the customer care and support team and the sales team, ensuring the delivery of a positive customer experience, and ensuring that staff uphold the brand and maximize revenue while effectively managing expectations, resources, and costs.
A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.
Client services vice presidents and client services managers have different pay scales, as shown below.
| Client Services Vice President | Client Services Manager | |
| Average salary | $139,100 | $78,439 |
| Salary range | Between $96,000 And $199,000 | Between $54,000 And $113,000 |
| Highest paying City | Glendale, AZ | Washington, DC |
| Highest paying state | Oregon | New Jersey |
| Best paying company | Commerzbank Ag | McKinsey & Company Inc |
| Best paying industry | Finance | Technology |
There are a few differences between a client services vice president and a client services manager in terms of educational background:
| Client Services Vice President | Client Services Manager | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between client services vice presidents' and client services managers' demographics:
| Client Services Vice President | Client Services Manager | |
| Average age | 46 | 44 |
| Gender ratio | Male, 61.2% Female, 38.8% | Male, 39.3% Female, 60.7% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 10% |