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The differences between client services vice presidents and operations vice presidents can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a client services vice president, becoming an operations vice president takes usually requires More than 10 years. Additionally, an operations vice president has an average salary of $163,076, which is higher than the $139,100 average annual salary of a client services vice president.
The top three skills for a client services vice president include client service, financial services and client facing. The most important skills for an operations vice president are customer service, oversight, and project management.
| Client Services Vice President | Operations Vice President | |
| Yearly salary | $139,100 | $163,076 |
| Hourly rate | $66.88 | $78.40 |
| Growth rate | 5% | 6% |
| Number of jobs | 107,403 | 147,465 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 70% |
| Average age | 46 | 52 |
| Years of experience | 8 | - |
The job of a client services vice president is to lead and manage the client care department within an organization and ensure a smooth-running, effective day-to-day operation. You will oversee new client implementation and continued support and ensure personal outcomes and optimal business through the adoption and use of the organization's products and services. Other duties include overseeing the day-to-day activities of the customer care and support team and the sales team, ensuring the delivery of a positive customer experience, and ensuring that staff uphold the brand and maximize revenue while effectively managing expectations, resources, and costs.
The responsibilities of an operations vice president will revolve around overseeing business operations and ensuring workforce and workflow efficiency through evaluations and providing strategic plans that would drive the company to meet its vision and mission. An operations vice president, in adherence to the company policies and regulations, also has the power to hire and train employees, even to execute disciplinary actions such as termination or suspension when necessary. Furthermore, an operations vice president also has discretion in reviewing and approving reports and requirements in various aspects such as budgeting and new policies.
Client services vice presidents and operations vice presidents have different pay scales, as shown below.
| Client Services Vice President | Operations Vice President | |
| Average salary | $139,100 | $163,076 |
| Salary range | Between $96,000 And $199,000 | Between $106,000 And $249,000 |
| Highest paying City | Glendale, AZ | Seattle, WA |
| Highest paying state | Oregon | Washington |
| Best paying company | Commerzbank Ag | Altar'd State |
| Best paying industry | Finance | Hospitality |
There are a few differences between a client services vice president and an operations vice president in terms of educational background:
| Client Services Vice President | Operations Vice President | |
| Most common degree | Bachelor's Degree, 77% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between client services vice presidents' and operations vice presidents' demographics:
| Client Services Vice President | Operations Vice President | |
| Average age | 46 | 52 |
| Gender ratio | Male, 61.2% Female, 38.8% | Male, 77.7% Female, 22.3% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.7% Unknown, 3.9% Hispanic or Latino, 7.5% Asian, 7.5% White, 76.8% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 12% |