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The differences between clinic receptionists and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinic receptionist and a front office clerk. Additionally, a clinic receptionist has an average salary of $31,647, which is higher than the $31,051 average annual salary of a front office clerk.
The top three skills for a clinic receptionist include patients, customer service and medical terminology. The most important skills for a front office clerk are patients, check-in, and data entry.
| Clinic Receptionist | Front Office Clerk | |
| Yearly salary | $31,647 | $31,051 |
| Hourly rate | $15.21 | $14.93 |
| Growth rate | - | -5% |
| Number of jobs | 93,243 | 163,789 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 32% | Associate Degree, 28% |
| Average age | 42 | 47 |
| Years of experience | 2 | 2 |
A clinic receptionist is responsible for performing administrative and clerical duties to support clinical operations and provide the highest quality care services for the patients within a health care facility. Clinic receptionists receive and respond to patients' inquiries and concerns, manage doctor appointments, and verify medical procedure schedules. They also handle the patients' information, organize files, and confirm the patients' insurance details on the database. A clinic receptionist coordinates with suppliers and vendors to ensure the adequacy of medical inventories and maintenance repairs of equipment and machinery.
A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.
Clinic receptionists and front office clerks have different pay scales, as shown below.
| Clinic Receptionist | Front Office Clerk | |
| Average salary | $31,647 | $31,051 |
| Salary range | Between $26,000 And $37,000 | Between $25,000 And $37,000 |
| Highest paying City | Oxnard, CA | Minneapolis, MN |
| Highest paying state | Alaska | Alaska |
| Best paying company | Emanate Health | Limbach |
| Best paying industry | Education | Government |
There are a few differences between a clinic receptionist and a front office clerk in terms of educational background:
| Clinic Receptionist | Front Office Clerk | |
| Most common degree | Bachelor's Degree, 32% | Associate Degree, 28% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between clinic receptionists' and front office clerks' demographics:
| Clinic Receptionist | Front Office Clerk | |
| Average age | 42 | 47 |
| Gender ratio | Male, 8.5% Female, 91.5% | Male, 13.9% Female, 86.1% |
| Race ratio | Black or African American, 8.5% Unknown, 4.5% Hispanic or Latino, 21.6% Asian, 6.5% White, 58.0% American Indian and Alaska Native, 0.9% | Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |