Clinic receptionist vs switchboard operator, receptionist

The differences between clinic receptionists and switchboard operators, receptionist can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinic receptionist and a switchboard operator, receptionist. Additionally, a clinic receptionist has an average salary of $31,647, which is higher than the $25,889 average annual salary of a switchboard operator, receptionist.

The top three skills for a clinic receptionist include patients, customer service and medical terminology. The most important skills for a switchboard operator, receptionist are greeting visitors, data entry, and customer service.

Clinic receptionist vs switchboard operator, receptionist overview

	Clinic Receptionist	Switchboard Operator, Receptionist
Yearly salary	$31,647	$25,889
Hourly rate	$15.21	$12.45
Growth rate	-	-
Number of jobs	93,243	95,946
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	High School Diploma, 34%
Average age	42	53
Years of experience	2	2

Clinic receptionist vs switchboard operator, receptionist salary

Clinic receptionists and switchboard operators, receptionist have different pay scales, as shown below.

	Clinic Receptionist	Switchboard Operator, Receptionist
Average salary	$31,647	$25,889
Salary range	Between $26,000 And $37,000	Between $19,000 And $33,000
Highest paying City	Oxnard, CA	Spokane Valley, WA
Highest paying state	Alaska	Washington
Best paying company	Emanate Health	Spaulding Rehabilitation Hospital
Best paying industry	Education	Finance

Differences between clinic receptionist and switchboard operator, receptionist education

There are a few differences between a clinic receptionist and a switchboard operator, receptionist in terms of educational background:

	Clinic Receptionist	Switchboard Operator, Receptionist
Most common degree	Bachelor's Degree, 32%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Clinic receptionist vs switchboard operator, receptionist demographics

Here are the differences between clinic receptionists' and switchboard operators, receptionist' demographics:

	Clinic Receptionist	Switchboard Operator, Receptionist
Average age	42	53
Gender ratio	Male, 8.5% Female, 91.5%	Male, 5.8% Female, 94.2%
Race ratio	Black or African American, 8.5% Unknown, 4.5% Hispanic or Latino, 21.6% Asian, 6.5% White, 58.0% American Indian and Alaska Native, 0.9%	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 3.8% White, 60.9% American Indian and Alaska Native, 1.2%
LGBT Percentage	6%	19%

Differences between clinic receptionist and switchboard operator, receptionist duties and responsibilities

Clinic receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Perform all assign tasks relate to admitting patients, discharging patients, laboratory, radiology, and respiratory services.
Schedule radiology exams for patients.
Schedule appointments, register new patients, update patient demographics, and provide comprehensive information.
Record physician orders on patients' charts in hospital MediTech computerize charting system.
Collect and verify patients' identity and insurance information and enter it into the MEDITECH system.

Switchboard operator, receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Operate an antique PBX switchboard, in charge of petty cash and responsible for receipt of incoming funds.
Operate PBX switchboard and develop procedure manuals to ensure consistency.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Answer switchboard calls; utilizing effective communication and listening skills.
Serve as face-of- company while receiving in-person visitors and directing incoming calls via switchboard.

Clinic receptionist vs switchboard operator, receptionist skills

Common clinic receptionist skills

Patients, 31%
Customer Service, 9%
Medical Terminology, 7%
Phone Calls, 7%
Appointment Scheduling, 5%
Patient Appointments, 4%

Common switchboard operator, receptionist skills

Greeting Visitors, 16%
Data Entry, 13%
Customer Service, 12%
Front Desk, 7%
Scheduling Appointments, 5%
Telephone Calls, 4%

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Office and Administrative Industry
Clinic Receptionist
Clinic Receptionist vs Switchboard Operator, Receptionist

Updated January 8, 2025

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