Clinical program manager vs patient services manager

The differences between clinical program managers and patient services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a clinical program manager and a patient services manager. Additionally, a clinical program manager has an average salary of $86,048, which is higher than the $69,729 average annual salary of a patient services manager.

The top three skills for a clinical program manager include patients, clinical program and clinical operations. The most important skills for a patient services manager are patients, patient care, and patient service.

Clinical program manager vs patient services manager overview

	Clinical Program Manager	Patient Services Manager
Yearly salary	$86,048	$69,729
Hourly rate	$41.37	$33.52
Growth rate	28%	28%
Number of jobs	159,239	157,294
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a clinical program manager do?

A clinical program manager is responsible for overseeing clinical trials and procedures, ensuring that the medical operations adhere to the strict safety protocols and internal guidelines of the institution. Clinical program managers address the concerns and discrepancies during the trials and provide recommendations to improve research program procedures and adjust initial resolution plans as needed. They also identify effective sample collection processes, data integration techniques, and data management reports. A clinical program manager inspects the efficiency of laboratory tools and equipment, managing its efficiency to support scientific and medical operations accurately.

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

Clinical program manager vs patient services manager salary

Clinical program managers and patient services managers have different pay scales, as shown below.

	Clinical Program Manager	Patient Services Manager
Average salary	$86,048	$69,729
Salary range	Between $58,000 And $126,000	Between $41,000 And $117,000
Highest paying City	San Mateo, CA	Beverly, MA
Highest paying state	California	Massachusetts
Best paying company	Amgen	Sanofi Genzyme
Best paying industry	Pharmaceutical	Health Care

Differences between clinical program manager and patient services manager education

There are a few differences between a clinical program manager and a patient services manager in terms of educational background:

	Clinical Program Manager	Patient Services Manager
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 55%
Most common major	Nursing	Business
Most common college	University of North Carolina at Chapel Hill	University of Pennsylvania

Clinical program manager vs patient services manager demographics

Here are the differences between clinical program managers' and patient services managers' demographics:

	Clinical Program Manager	Patient Services Manager
Average age	47	47
Gender ratio	Male, 28.7% Female, 71.3%	Male, 23.4% Female, 76.6%
Race ratio	Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between clinical program manager and patient services manager duties and responsibilities

Clinical program manager example responsibilities.

Manage projects and ambulatory system initiatives, and collaborate with system leadership teams to ensure EMR alignment with all regulatory requirements.
Serve as clinical oncology nurse leader to facilitate day-to-day clinical management and care coordination of patients seen regional cancer care programs.
Supervise CRAs at co-monitoring visits ensuring quality.
Advance familiarity in Medicaid require documentation and billing.
Provide transportation and assistance with activities of daily living which focuse on rehabilitation.
Provide direct clinical and vocational rehabilitation services to adults with mental illness, specializing in solution focuse therapy.

Patient services manager example responsibilities.

Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
Adhere to JACHO and CMS regulatory standards.
Coordinate clerical staff training sessions in OSHA requirements.
Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
Comply with practice policies including, but not limit to OSHA and HIPAA.

Clinical program manager vs patient services manager skills

Common clinical program manager skills

Patients, 14%
Clinical Program, 12%
Clinical Operations, 9%
Patient Care, 7%
Social Work, 7%
Program Development, 4%

Common patient services manager skills

Patients, 21%
Patient Care, 13%
Patient Service, 11%
Customer Service, 7%
Tray Line, 6%
Food Service, 6%

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Clinical Program Manager
Clinical Program Manager vs Patient Services Manager

Updated January 8, 2025

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