Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between conversion specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a conversion specialist and a support specialist. Additionally, a conversion specialist has an average salary of $70,584, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a conversion specialist include digital marketing, data analysis and sql server. The most important skills for a support specialist are customer service, patients, and mental health.
| Conversion Specialist | Support Specialist | |
| Yearly salary | $70,584 | $40,782 |
| Hourly rate | $33.93 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 58,583 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Conversion specialist roles vary depending on the industry, like lead conversion specialists and data conversion specialists. They communicate with users and stakeholders in the business for smooth transitions, documentation, and training. These specialists work on dispatching and escalating helpdesk tickets to their IT personnel, making system enhancement recommendations, and creating multiple data converting macros for shorter processing turn-around times and increased accuracy in different processing departments. They are also in charge of creating audit processes for the quality assurance of the transfer of data from one source to another.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Conversion specialists and support specialists have different pay scales, as shown below.
| Conversion Specialist | Support Specialist | |
| Average salary | $70,584 | $40,782 |
| Salary range | Between $49,000 And $100,000 | Between $25,000 And $64,000 |
| Highest paying City | Sacramento, CA | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Meta | Microsoft |
| Best paying industry | Technology | Technology |
There are a few differences between a conversion specialist and a support specialist in terms of educational background:
| Conversion Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between conversion specialists' and support specialists' demographics:
| Conversion Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 47.6% Female, 52.4% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 11.0% Unknown, 5.8% Hispanic or Latino, 15.1% Asian, 10.2% White, 57.4% American Indian and Alaska Native, 0.5% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |