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The differences between customer program managers and product managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 8-10 years to become both a customer program manager and a product manager. Additionally, a product manager has an average salary of $111,729, which is higher than the $105,176 average annual salary of a customer program manager.
The top three skills for a customer program manager include customer service, project management and program management. The most important skills for a product manager are product management, QA, and product strategy.
| Customer Program Manager | Product Manager | |
| Yearly salary | $105,176 | $111,729 |
| Hourly rate | $50.57 | $53.72 |
| Growth rate | 10% | 10% |
| Number of jobs | 204,418 | 125,678 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 72% |
| Average age | 39 | 39 |
| Years of experience | 10 | 10 |
A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.
A product manager is responsible for ensuring product development, providing the best marketing strategies, and effectively handling the sales and marketing team. Product managers' duties include monitoring the market trends and conditions, identifying business opportunities and plan initiatives, and collaborating the product launch process with the appropriate departments. A product manager is also responsible for generating ideas on improving product features, determining timetables and reasonable pricing, and analyzing product sales. A product manager must have excellent strategic and decision-making skills to contribute to its growth and profitability.
Customer program managers and product managers have different pay scales, as shown below.
| Customer Program Manager | Product Manager | |
| Average salary | $105,176 | $111,729 |
| Salary range | Between $76,000 And $145,000 | Between $81,000 And $152,000 |
| Highest paying City | Seattle, WA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Meta | Meta |
| Best paying industry | Telecommunication | Retail |
There are a few differences between a customer program manager and a product manager in terms of educational background:
| Customer Program Manager | Product Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Georgia |
Here are the differences between customer program managers' and product managers' demographics:
| Customer Program Manager | Product Manager | |
| Average age | 39 | 39 |
| Gender ratio | Male, 59.5% Female, 40.5% | Male, 65.3% Female, 34.7% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 10% |