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The differences between customer program managers and program managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer program manager has an average salary of $105,176, which is higher than the $96,084 average annual salary of a program manager.
The top three skills for a customer program manager include customer service, project management and program management. The most important skills for a program manager are project management, program management, and oversight.
| Customer Program Manager | Program Manager | |
| Yearly salary | $105,176 | $96,084 |
| Hourly rate | $50.57 | $46.19 |
| Growth rate | 10% | 12% |
| Number of jobs | 204,418 | 197,556 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 66% |
| Average age | 39 | 47 |
| Years of experience | 10 | - |
A customer program manager is responsible for maintaining healthy business relationships with clients and customers. Customer program managers supervise the overall project process of product management and ensure that the services strictly adhere to the customers' needs. A customer program manager identifies business opportunities by analyzing the current market trends to generate more resources for the business and increase revenues. They lead the program's concepts, manage the allocation of budget, and deliver high-quality outputs to the market.
A program manager is responsible for monitoring the project's progress, improving and developing new strategies, and coordinate various projects across the organization to ensure the success of the business objective. Program managers also manage the program's expenses, ensuring that the projects adhere to the budget goals without compromising the quality and accuracy of the result. A program manager should regularly connect with the different teams of every project under the program to keep track of the processes and procedures for the timely delivery of the product.
Customer program managers and program managers have different pay scales, as shown below.
| Customer Program Manager | Program Manager | |
| Average salary | $105,176 | $96,084 |
| Salary range | Between $76,000 And $145,000 | Between $65,000 And $141,000 |
| Highest paying City | Seattle, WA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Meta | Meta |
| Best paying industry | Telecommunication | Technology |
There are a few differences between a customer program manager and a program manager in terms of educational background:
| Customer Program Manager | Program Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Georgia | University of Pennsylvania |
Here are the differences between customer program managers' and program managers' demographics:
| Customer Program Manager | Program Manager | |
| Average age | 39 | 47 |
| Gender ratio | Male, 59.5% Female, 40.5% | Male, 52.9% Female, 47.1% |
| Race ratio | Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2% | Black or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.7% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 10% |