Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between customer service administrative assistants and sales administrator/administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a customer service administrative assistant and a sales administrator/administrative assistant. Additionally, a sales administrator/administrative assistant has an average salary of $36,442, which is higher than the $33,741 average annual salary of a customer service administrative assistant.
The top three skills for a customer service administrative assistant include data entry, purchase orders and payroll. The most important skills for a sales administrator/administrative assistant are reservations, word processing, and data entry.
| Customer Service Administrative Assistant | Sales Administrator/Administrative Assistant | |
| Yearly salary | $33,741 | $36,442 |
| Hourly rate | $16.22 | $17.52 |
| Growth rate | -8% | -8% |
| Number of jobs | 93,535 | 104,412 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 53% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Customer service administrative assistants must escalate high-level complaints to the appropriate department, organize client meetings, process business letters, assist with developing promotional offers and marketing materials, and research potential clients. They also manage inventories and request stock supplies, create expense reports, and update customer records in the database. A customer service administrative assistant must have excellent customer service skills, as well as the ability to multitask and work under pressure and strict deadlines.
A sales administrator/administrative assistant is responsible for assisting the sales department on its overall operations and strategies to sell goods and services that would increase the company's revenues and profitability. Sales administrator/administrative assistants perform administrative and clerical duties as needed, such as creating and evaluating sales reports, writing business proposals, scheduling meetings, booking events, and researching current market trends to identify business opportunities. They must have excellent customer service and communication skills, managing customers' inquiries and concerns, processing orders and payments, and ensuring customer satisfaction.
Customer service administrative assistants and sales administrator/administrative assistants have different pay scales, as shown below.
| Customer Service Administrative Assistant | Sales Administrator/Administrative Assistant | |
| Average salary | $33,741 | $36,442 |
| Salary range | Between $28,000 And $40,000 | Between $29,000 And $44,000 |
| Highest paying City | Everett, WA | Santa Clara, CA |
| Highest paying state | Washington | Hawaii |
| Best paying company | Uline | Splunk |
| Best paying industry | Finance | Technology |
There are a few differences between a customer service administrative assistant and a sales administrator/administrative assistant in terms of educational background:
| Customer Service Administrative Assistant | Sales Administrator/Administrative Assistant | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between customer service administrative assistants' and sales administrator/administrative assistants' demographics:
| Customer Service Administrative Assistant | Sales Administrator/Administrative Assistant | |
| Average age | 50 | 50 |
| Gender ratio | Male, 10.7% Female, 89.3% | Male, 9.7% Female, 90.3% |
| Race ratio | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7% | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |