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The differences between customer service attendants and customer service consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service attendant and a customer service consultant. Additionally, a customer service consultant has an average salary of $37,471, which is higher than the $30,946 average annual salary of a customer service attendant.
The top three skills for a customer service attendant include strong customer service, customer service and cleanliness. The most important skills for a customer service consultant are strong customer service, customer service, and strong problem-solving.
| Customer Service Attendant | Customer Service Consultant | |
| Yearly salary | $30,946 | $37,471 |
| Hourly rate | $14.88 | $18.01 |
| Growth rate | -4% | -4% |
| Number of jobs | 292,907 | 225,026 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 46% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Customer service attendants and customer service consultants have different pay scales, as shown below.
| Customer Service Attendant | Customer Service Consultant | |
| Average salary | $30,946 | $37,471 |
| Salary range | Between $24,000 And $39,000 | Between $20,000 And $68,000 |
| Highest paying City | Seattle, WA | Hartford, CT |
| Highest paying state | Washington | Connecticut |
| Best paying company | Salesforce | Accenture |
| Best paying industry | Technology | Technology |
There are a few differences between a customer service attendant and a customer service consultant in terms of educational background:
| Customer Service Attendant | Customer Service Consultant | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer service attendants' and customer service consultants' demographics:
| Customer Service Attendant | Customer Service Consultant | |
| Average age | 40 | 40 |
| Gender ratio | Male, 48.4% Female, 51.6% | Male, 36.8% Female, 63.2% |
| Race ratio | Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8% | Black or African American, 11.5% Unknown, 5.6% Hispanic or Latino, 19.6% Asian, 6.9% White, 55.7% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |