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Deputy general manager vs general service manager

The differences between deputy general managers and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a deputy general manager and a general service manager. Additionally, a deputy general manager has an average salary of $106,958, which is higher than the $85,187 average annual salary of a general service manager.

The top three skills for a deputy general manager include risk management, projection and human resources. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.

Deputy general manager vs general service manager overview

Deputy General ManagerGeneral Service Manager
Yearly salary$106,958$85,187
Hourly rate$51.42$40.96
Growth rate6%6%
Number of jobs228,918435,376
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 58%
Average age4444
Years of experience66

What does a deputy general manager do?

A deputy general manager primarily assists general managers in overseeing establishment operations to ensure everything runs smoothly and efficiently according to policies and standards. Their daily duties may include delegating tasks among staff, monitoring procedures, conducting assessments and evaluations, preparing and processing documents, and liaising with external parties such as suppliers and distributors to negotiate contracts or agreements. It is also their responsibility to present regular reports to the general manager and assume their duties in their absence to maintain a smooth workflow.

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

Deputy general manager vs general service manager salary

Deputy general managers and general service managers have different pay scales, as shown below.

Deputy General ManagerGeneral Service Manager
Average salary$106,958$85,187
Salary rangeBetween $72,000 And $157,000Between $52,000 And $137,000
Highest paying CityWashington, DCMountain View, CA
Highest paying stateNew JerseyCalifornia
Best paying companyBungeStanford University
Best paying industryRetailFinance

Differences between deputy general manager and general service manager education

There are a few differences between a deputy general manager and a general service manager in terms of educational background:

Deputy General ManagerGeneral Service Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Deputy general manager vs general service manager demographics

Here are the differences between deputy general managers' and general service managers' demographics:

Deputy General ManagerGeneral Service Manager
Average age4444
Gender ratioMale, 83.2% Female, 16.8%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.3% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between deputy general manager and general service manager duties and responsibilities

Deputy general manager example responsibilities.

  • Manage business start-up from formation including development of business and marketing plans, equipment selection/installation, staffing, and product offerings.
  • Coordinate with Turkish governmental agencies to obtain permits and establish logistics and import-export infrastructure.
  • Acquire ISO and HACCP certification.
  • Lead ISO (information security) and COPC (quality standards) certification for delivery center.
  • Supervise quality control contractors, permitting operations, and crew logistics.
  • Overhaul Chicago distribution footprint, which improve audience demographics, customer ROI, and market profitability.
  • Show more

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
  • Show more

Deputy general manager vs general service manager skills

Common deputy general manager skills
  • Risk Management, 14%
  • Projection, 13%
  • Human Resources, 13%
  • Cash Management, 11%
  • R, 7%
  • Financial Statements, 6%
Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%

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