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The differences between director/managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a director/manager and an operations support manager. Additionally, a director/manager has an average salary of $128,735, which is higher than the $79,730 average annual salary of an operations support manager.
The top three skills for a director/manager include healthcare, patients and home health. The most important skills for an operations support manager are customer service, project management, and human resources.
| Director/Manager | Operations Support Manager | |
| Yearly salary | $128,735 | $79,730 |
| Hourly rate | $61.89 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 287,314 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A director/manager is responsible for developing strategic techniques to boost the operational efficiency of an organization in delivering high-quality services and satisfaction for the customers and business clients. Directors/managers identify business opportunities that would support the company's long-term goals and objectives, generating more revenues and closing contract deals for the business. They also handle the departmental budgets, allocating adequate resources for operations and project management. A director/manager must have excellent communication and leadership skills, especially in overseeing staff performance and handling their concerns.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Director/managers and operations support managers have different pay scales, as shown below.
| Director/Manager | Operations Support Manager | |
| Average salary | $128,735 | $79,730 |
| Salary range | Between $88,000 And $187,000 | Between $47,000 And $133,000 |
| Highest paying City | Hartford, CT | San Bruno, CA |
| Highest paying state | Connecticut | California |
| Best paying company | Microsoft | Meta |
| Best paying industry | Technology | Technology |
There are a few differences between a director/manager and an operations support manager in terms of educational background:
| Director/Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between director/managers' and operations support managers' demographics:
| Director/Manager | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 55.3% Female, 44.7% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |