Director of account management vs director of client relations

The differences between directors of account management and directors of client relations can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a director of account management, becoming a director of client relations takes usually requires 2-4 years. Additionally, a director of account management has an average salary of $147,725, which is higher than the $116,480 average annual salary of a director of client relations.

The top three skills for a director of account management include customer service, sales process and customer satisfaction. The most important skills for a director of client relations are project management, client issues, and healthcare.

Director of account management vs director of client relations overview

	Director Of Account Management	Director Of Client Relations
Yearly salary	$147,725	$116,480
Hourly rate	$71.02	$56.00
Growth rate	5%	8%
Number of jobs	171,713	63,226
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 74%
Average age	46	42
Years of experience	8	4

What does a director of account management do?

A director of account management is responsible for handling client accounts, establishing efficient project management procedures, and delivering high-quality services according to clients' specifications and business requirements. They also are responsible for adhering to operational protocols, budget limitations, and set timeframes. The director of account management monitors the staff's performance, identifying their challenges, and adjusting project goals to maximize productivity. They also perform data analysis on financial transactions and sales status to develop a strategic process for maintaining the financial stability and condition of the business, as well as creating long-lasting relationships with business partners.

What does a director of client relations do?

A director of client relations is responsible for maintaining healthy business partnerships with clients, offering the company's quality services to boost brand awareness for the target audience on various market platforms. Directors of client relations identify the clients' needs, as well as their long-term goals, to strategize business techniques and project management procedures that would help the clients reach their maximum objectives. They also handle budget allocation for different teams, ensuring that each department receives adequate resources for operations.

Director of account management vs director of client relations salary

Directors of account management and directors of client relations have different pay scales, as shown below.

	Director Of Account Management	Director Of Client Relations
Average salary	$147,725	$116,480
Salary range	Between $102,000 And $212,000	Between $82,000 And $163,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Alaska	Washington
Best paying company	Walgreens	Cambridge Associates
Best paying industry	Start-up	Technology

Differences between director of account management and director of client relations education

There are a few differences between a director of account management and a director of client relations in terms of educational background:

	Director Of Account Management	Director Of Client Relations
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 74%
Most common major	Business	Business
Most common college	University of Southern California	Stanford University

Director of account management vs director of client relations demographics

Here are the differences between directors of account management' and directors of client relations' demographics:

	Director Of Account Management	Director Of Client Relations
Average age	46	42
Gender ratio	Male, 56.9% Female, 43.1%	Male, 45.2% Female, 54.8%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 5.8% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.1% American Indian and Alaska Native, 0.4%
LGBT Percentage	7%	16%

Differences between director of account management and director of client relations duties and responsibilities

Director of account management example responsibilities.

Utilize SaaS vendor PipeDrive to manage sales cycles, client communications and follow-up.
Initiate and manage projects with a market research consultant to quantify ROI of solutions.
Manage outsource call center operations report on KPIs, metrics, SLAs and call escalations.
Manage relationship with celebrity spokesperson and client, the Facebook contest she are involved in, and her social media activity.
Manage relationship with Florida Medicaid's contract and manage care divisions.
Develop and foster senior level and c-level contacts and achieve a trust advisor status within target accounts.

Director of client relations example responsibilities.

Manage social media such as Facebook and LinkedIn to network and gain more exposure to the firm.
Develop RFP responses, participate in sales presentations, and manage major existing accounts such as Wal-Mart and Exxon-Mobil.
Manage projects for extensive keyword research and develop a comprehensive SEO strategy.
Join sales team to help with SaaS transformation.
Design and implement sales and marketing strategies that introduce the organization into the national group Medicare market.
Develop KPI standards for collectors and sales team base upon clients needs to promote efficiency and collection results.

Director of account management vs director of client relations skills

Common director of account management skills

Customer Service, 6%
Sales Process, 5%
Customer Satisfaction, 5%
Medicare, 5%
Oversight, 5%
Process Improvement, 4%

Common director of client relations skills

Project Management, 9%
Client Issues, 7%
Healthcare, 6%
Account Management, 5%
Business Development, 5%
Client Relations, 4%

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Director Of Account Management
Director Of Account Management vs Director Of Client Relations

Updated January 8, 2025

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