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Director of account management vs global account manager

The differences between directors of account management and global account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of account management and a global account manager. Additionally, a director of account management has an average salary of $147,725, which is higher than the $123,233 average annual salary of a global account manager.

The top three skills for a director of account management include customer service, sales process and customer satisfaction. The most important skills for a global account manager are global account, account management, and customer satisfaction.

Director of account management vs global account manager overview

Director Of Account ManagementGlobal Account Manager
Yearly salary$147,725$123,233
Hourly rate$71.02$59.25
Growth rate5%5%
Number of jobs171,713173,713
Job satisfaction-5
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does a director of account management do?

A director of account management is responsible for handling client accounts, establishing efficient project management procedures, and delivering high-quality services according to clients' specifications and business requirements. They also are responsible for adhering to operational protocols, budget limitations, and set timeframes. The director of account management monitors the staff's performance, identifying their challenges, and adjusting project goals to maximize productivity. They also perform data analysis on financial transactions and sales status to develop a strategic process for maintaining the financial stability and condition of the business, as well as creating long-lasting relationships with business partners.

What does a global account manager do?

Global Account Managers are employees who oversee the company's client accounts. They are part of the company's sales departments, and they specialize in ensuring that clients would continue their partnership or engagement with the company. They are in charge of taking care of their clients who are, at times, in different areas or regions. Global account managers look at the company's sales performance and recommend action steps to improve performance. They often take on challenging client accounts and manage the clients' relationship with the company. Global Account Managers also come up with strategies to ensure client engagement, retention, and loyalty.

Director of account management vs global account manager salary

Directors of account management and global account managers have different pay scales, as shown below.

Director Of Account ManagementGlobal Account Manager
Average salary$147,725$123,233
Salary rangeBetween $102,000 And $212,000Between $87,000 And $174,000
Highest paying CitySeattle, WASan Francisco, CA
Highest paying stateAlaskaCalifornia
Best paying companyWalgreensMeta
Best paying industryStart-upTechnology

Differences between director of account management and global account manager education

There are a few differences between a director of account management and a global account manager in terms of educational background:

Director Of Account ManagementGlobal Account Manager
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Director of account management vs global account manager demographics

Here are the differences between directors of account management' and global account managers' demographics:

Director Of Account ManagementGlobal Account Manager
Average age4646
Gender ratioMale, 56.9% Female, 43.1%Male, 72.6% Female, 27.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between director of account management and global account manager duties and responsibilities

Director of account management example responsibilities.

  • Utilize SaaS vendor PipeDrive to manage sales cycles, client communications and follow-up.
  • Initiate and manage projects with a market research consultant to quantify ROI of solutions.
  • Manage outsource call center operations report on KPIs, metrics, SLAs and call escalations.
  • Manage relationship with celebrity spokesperson and client, the Facebook contest she are involved in, and her social media activity.
  • Manage relationship with Florida Medicaid's contract and manage care divisions.
  • Develop and foster senior level and c-level contacts and achieve a trust advisor status within target accounts.
  • Show more

Global account manager example responsibilities.

  • Manage complex voice / data networking, cloud solutions, and disaster recovery resolution projects.
  • Team with technical, marketing, and sales specialists to identify and capture revenue opportunities for manage IP services.
  • Develop and manage new accounts for search marketing (SEO), social media marketing, web design and video production.
  • Provide consolidated forecasts and opportunity updates using CRM tools to have upper management assist in the sales process when necessary.
  • Sign major agreements for large development groups to utilize Pluralsight's Saas eLearning portal.
  • Participate in the selection, implementation, and improvements to the company global CRM system.
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Director of account management vs global account manager skills

Common director of account management skills
  • Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Medicare, 5%
  • Oversight, 5%
  • Process Improvement, 4%
Common global account manager skills
  • Global Account, 12%
  • Account Management, 8%
  • Customer Satisfaction, 6%
  • Business Development, 6%
  • Cloud, 5%
  • Customer Service, 5%

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