Distributor vs sales support representative

Differences between distributor and sales support representative duties and responsibilities

Distributor example responsibilities.

• Generate leads for outside sales representatives including organizing, monitoring and updating Microsoft CRM program.
• Train in OSHA safety standards and maintain compliances.
• Use an RF scanner to produce labels identifying repack case contents.
• Use Facebook as a great social media outlet, as well as twitter.
• Operate forklift and stand up forklift, used RF scanner guns to track items
• Install new valves, water meters, taps for water meters, and fire hydrants.
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Sales support representative example responsibilities.

• Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
• Facilitate the transition from AS400 to JDE operating system.
• Utilize all programs, systems, and procedures of windows operating systems.
• Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
• Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
• Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.
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