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Dsl technical support vs technical specialist

The differences between dsl technical supports and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an dsl technical support and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $78,388 average annual salary of an dsl technical support.

The top three skills for an dsl technical support include customer service, inbound calls and technical support calls. The most important skills for a technical specialist are customer service, technical support, and patients.

Dsl technical support vs technical specialist overview

DSL Technical SupportTechnical Specialist
Yearly salary$78,388$88,773
Hourly rate$37.69$42.68
Growth rate10%10%
Number of jobs132,002121,151
Job satisfaction--
Most common degreeAssociate Degree, 39%Bachelor's Degree, 57%
Average age4242
Years of experience22

Dsl technical support vs technical specialist salary

Dsl technical supports and technical specialists have different pay scales, as shown below.

DSL Technical SupportTechnical Specialist
Average salary$78,388$88,773
Salary rangeBetween $43,000 And $139,000Between $62,000 And $126,000
Highest paying City-Washington, DC
Highest paying state-Delaware
Best paying company-Finnegan Henderson Farabow Garrett & Dunner
Best paying industry-Technology

Differences between dsl technical support and technical specialist education

There are a few differences between an dsl technical support and a technical specialist in terms of educational background:

DSL Technical SupportTechnical Specialist
Most common degreeAssociate Degree, 39%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Dsl technical support vs technical specialist demographics

Here are the differences between dsl technical supports' and technical specialists' demographics:

DSL Technical SupportTechnical Specialist
Average age4242
Gender ratioMale, 72.2% Female, 27.8%Male, 71.2% Female, 28.8%
Race ratioBlack or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dsl technical support and technical specialist duties and responsibilities

Dsl technical support example responsibilities.

  • Design, implement, manage and document network security configurations for firewalls.
  • Walk customers through creation of new network connections, TCP/IP rip and reinstall and force DNS servers.
  • Troubleshoot hardware and software installation for individual and corporate users, including resolving network issues for modem users.
  • Configure and deploy computer workstations and loaner equipment to end-users.
  • Configure wireless networks and VOIP phone systems in addition to other services for businesses in order to facilitate better and faster communication
  • Ensure connectivity for business clients by providing detail instructions on configuring DSL modems for use in enterprise environments.
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Technical specialist example responsibilities.

  • Install and manage LAN/WAN using TCP/IP protocol.
  • Manage the development of a customize ERP system for the client.
  • Design and manage studies for alternative API qualification for commercial products.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Develop HTML, CSS, JavaScript for commercial websites.
  • Show more

Dsl technical support vs technical specialist skills

Common dsl technical support skills
  • Customer Service, 12%
  • Inbound Calls, 9%
  • Technical Support Calls, 7%
  • Email Creation, 7%
  • Windows, 7%
  • Connectivity Issues, 6%
Common technical specialist skills
  • Customer Service, 13%
  • Technical Support, 6%
  • Patients, 6%
  • Project Management, 6%
  • Customer Satisfaction, 4%
  • C++, 4%

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