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The differences between dsl technical supports and technical support advisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an dsl technical support and a technical support advisor. Additionally, a technical support advisor has an average salary of $107,198, which is higher than the $78,388 average annual salary of an dsl technical support.
The top three skills for an dsl technical support include customer service, inbound calls and technical support calls. The most important skills for a technical support advisor are customer service, technical support calls, and troubleshoot.
| DSL Technical Support | Technical Support Advisor | |
| Yearly salary | $78,388 | $107,198 |
| Hourly rate | $37.69 | $51.54 |
| Growth rate | 10% | 10% |
| Number of jobs | 132,002 | 186,490 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 43% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Dsl technical supports and technical support advisors have different pay scales, as shown below.
| DSL Technical Support | Technical Support Advisor | |
| Average salary | $78,388 | $107,198 |
| Salary range | Between $43,000 And $139,000 | Between $81,000 And $141,000 |
| Highest paying City | - | Sacramento, CA |
| Highest paying state | - | New York |
| Best paying company | - | Apple |
| Best paying industry | - | Technology |
There are a few differences between an dsl technical support and a technical support advisor in terms of educational background:
| DSL Technical Support | Technical Support Advisor | |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between dsl technical supports' and technical support advisors' demographics:
| DSL Technical Support | Technical Support Advisor | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.2% Female, 27.8% | Male, 53.6% Female, 46.4% |
| Race ratio | Black or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |