Employee relations assistant vs employee service officer

The differences between employee relations assistants and employee service officers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an employee relations assistant, becoming an employee service officer takes usually requires 6-12 months. Additionally, an employee relations assistant has an average salary of $57,480, which is higher than the $32,546 average annual salary of an employee service officer.

The top three skills for an employee relations assistant include substance abuse, management system and community resources. The most important skills for an employee service officer are minor maintenance, data entry, and customer service.

Employee relations assistant vs employee service officer overview

	Employee Relations Assistant	Employee Service Officer
Yearly salary	$57,480	$32,546
Hourly rate	$27.63	$15.65
Growth rate	-	-4%
Number of jobs	14,672	92,271
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 48%
Average age	43	40
Years of experience	2	12

Employee relations assistant vs employee service officer salary

Employee relations assistants and employee service officers have different pay scales, as shown below.

	Employee Relations Assistant	Employee Service Officer
Average salary	$57,480	$32,546
Salary range	Between $39,000 And $84,000	Between $25,000 And $41,000
Highest paying City	-	San Diego, CA
Highest paying state	-	California
Best paying company	-	CSX
Best paying industry	-	Transportation

Differences between employee relations assistant and employee service officer education

There are a few differences between an employee relations assistant and an employee service officer in terms of educational background:

	Employee Relations Assistant	Employee Service Officer
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Employee relations assistant vs employee service officer demographics

Here are the differences between employee relations assistants' and employee service officers' demographics:

	Employee Relations Assistant	Employee Service Officer
Average age	43	40
Gender ratio	Male, 40.0% Female, 60.0%	Male, 47.6% Female, 52.4%
Race ratio	Black or African American, 11.2% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 9.1% White, 55.8% American Indian and Alaska Native, 0.9%	Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 17.4% Asian, 7.1% White, 57.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	15%	7%

Differences between employee relations assistant and employee service officer duties and responsibilities

Employee relations assistant example responsibilities.

Manage worker's comp claims and FMLA; follow up with employees and carriers on claim status and leaves.
Gather and document information to achieve litigation free outcomes or successfully defend company.
Identify and correct operational issues in clients POS terminals.
Used HRIS to compile and prepare reports for review by management.
Produce PeopleSoft HRIS union member report and wage report to audit wages for compliance.
Demonstrate ability to work in a stock room and understand the logistics of how the company runs.

Employee service officer example responsibilities.

Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
Place orders in the POS system.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Communicate VIP arrivals to designate personnel for escort and delivery of amenities.

Employee relations assistant vs employee service officer skills

Common employee relations assistant skills

Substance Abuse, 11%
Management System, 9%
Community Resources, 9%
Assistance Program, 8%
Crisis Intervention, 8%
Quality Customer Service, 6%

Common employee service officer skills

Minor Maintenance, 32%
Data Entry, 23%
Customer Service, 18%
Food Service, 7%
Food Safety, 3%
Kitchen Equipment, 3%

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Office and Administrative Industry
Employee Relations Assistant
Employee Relations Assistant vs Employee Service Officer

Updated January 8, 2025

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