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Family case coordinator vs service coordinator

The differences between family case coordinators and service coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a family case coordinator, becoming a service coordinator takes usually requires 6-12 months. Additionally, a family case coordinator has an average salary of $42,896, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a family case coordinator include coordinators, social work and child care. The most important skills for a service coordinator are customer service, social work, and patients.

Family case coordinator vs service coordinator overview

Family Case CoordinatorService Coordinator
Yearly salary$42,896$40,792
Hourly rate$20.62$19.61
Growth rate9%12%
Number of jobs70,52155,922
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 60%
Average age4243
Years of experience412

What does a family case coordinator do?

A family case coordinator protects children from neglect and abuse and reunifies families. If possible, they relocate children into a permanent home or independent living when they cannot be reunified with their families. They help families identify and assess their needs, which may include social services, job training, physical and mental healthcare, or education. They must be clinical, have good communication skill, be organized, have a perfect sense of time management, and be decisive.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Family case coordinator vs service coordinator salary

Family case coordinators and service coordinators have different pay scales, as shown below.

Family Case CoordinatorService Coordinator
Average salary$42,896$40,792
Salary rangeBetween $31,000 And $58,000Between $29,000 And $56,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateNew JerseyMaine
Best paying companyUC Santa BarbaraMt. San Antonio College
Best paying industryEducationGovernment

Differences between family case coordinator and service coordinator education

There are a few differences between a family case coordinator and a service coordinator in terms of educational background:

Family Case CoordinatorService Coordinator
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 60%
Most common majorPsychologyBusiness
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Family case coordinator vs service coordinator demographics

Here are the differences between family case coordinators' and service coordinators' demographics:

Family Case CoordinatorService Coordinator
Average age4243
Gender ratioMale, 15.7% Female, 84.3%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 13.4% Unknown, 4.2% Hispanic or Latino, 15.1% Asian, 2.7% White, 63.1% American Indian and Alaska Native, 1.5%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage10%11%

Differences between family case coordinator and service coordinator duties and responsibilities

Family case coordinator example responsibilities.

  • Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
  • Grant access to electronic medical record databases to process utilization reviews in a timely and accurate manner while remaining HIPAA compliant.
  • Determine participants' eligibility for program by gathering data and maintaining information to ensure clients are compliant for TANF program regulations.

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Family case coordinator vs service coordinator skills

Common family case coordinator skills
  • Coordinators, 17%
  • Social Work, 12%
  • Child Care, 6%
  • Community Resources, 6%
  • Community Outreach, 6%
  • Mental Health, 5%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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