Field administrator vs service administrator

The differences between field administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a field administrator, becoming a service administrator takes usually requires 1-2 years. Additionally, a field administrator has an average salary of $61,075, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a field administrator include office equipment, phone calls and meeting minutes. The most important skills for a service administrator are customer service, patients, and data entry.

Field administrator vs service administrator overview

	Field Administrator	Service Administrator
Yearly salary	$61,075	$54,573
Hourly rate	$29.36	$26.24
Growth rate	-5%	5%
Number of jobs	95,922	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 53%
Average age	47	43
Years of experience	6	2

What does a field administrator do?

A Field Administrator works for the social and community management industry. In this career, you will work with community service programs and ensure they are functioning properly. Skills you need include the ability to increase participant involvement in programs, strong organizational skills, and interpersonal skills. Qualifications include experience working with probation officers or social workers, along with the general community. Although city and county needs vary, you may find yourself conducting daily duties, including helping incoming city guests or traveling to assist community service programs.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Field administrator vs service administrator salary

Field administrators and service administrators have different pay scales, as shown below.

	Field Administrator	Service Administrator
Average salary	$61,075	$54,573
Salary range	Between $43,000 And $86,000	Between $33,000 And $88,000
Highest paying City	Glen Ellyn, IL	Sunnyvale, CA
Highest paying state	Illinois	California
Best paying company	Zachry Construction	VMware
Best paying industry	Energy	Finance

Differences between field administrator and service administrator education

There are a few differences between a field administrator and a service administrator in terms of educational background:

	Field Administrator	Service Administrator
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Stanford University

Field administrator vs service administrator demographics

Here are the differences between field administrators' and service administrators' demographics:

	Field Administrator	Service Administrator
Average age	47	43
Gender ratio	Male, 30.9% Female, 69.1%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 59.8% American Indian and Alaska Native, 0.6%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	8%	9%

Differences between field administrator and service administrator duties and responsibilities

Field administrator example responsibilities.

Manage patient records ensuring confidentiality and compliance with all HIPAA regulations.
Deliver payroll to all locations and run parts as needed.
Schedule and prepare monthly team meetings and prepare PowerPoint presentations and topics to be discuss.
Draft, outline, and edit peer-reviewed manuscripts, presentation proposals, PowerPoint slides, and newsletter articles.
Interact with children by promoting a positive youth development experience and supervise children closely while maintaining ODJFS state guidelines.
Make travel plans for DM and district employees when necessary.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Field administrator vs service administrator skills

Common field administrator skills

Office Equipment, 13%
Phone Calls, 12%
Meeting Minutes, 8%
Technical Support, 7%
Contract Administration, 7%
Purchase Orders, 6%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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Office and Administrative Industry
Field Administrator
Field Administrator vs Service Administrator

Updated January 8, 2025

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