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The differences between general clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a general clerk and a front office clerk. Additionally, a general clerk has an average salary of $33,254, which is higher than the $31,051 average annual salary of a front office clerk.
The top three skills for a general clerk include customer service, data entry and office procedures. The most important skills for a front office clerk are patients, check-in, and data entry.
| General Clerk | Front Office Clerk | |
| Yearly salary | $33,254 | $31,051 |
| Hourly rate | $15.99 | $14.93 |
| Growth rate | -5% | -5% |
| Number of jobs | 141,570 | 163,789 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 33% | Associate Degree, 28% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.
General clerks and front office clerks have different pay scales, as shown below.
| General Clerk | Front Office Clerk | |
| Average salary | $33,254 | $31,051 |
| Salary range | Between $26,000 And $40,000 | Between $25,000 And $37,000 |
| Highest paying City | Boston, MA | Minneapolis, MN |
| Highest paying state | Alaska | Alaska |
| Best paying company | National Grid plc | Limbach |
| Best paying industry | Government | Government |
There are a few differences between a general clerk and a front office clerk in terms of educational background:
| General Clerk | Front Office Clerk | |
| Most common degree | Bachelor's Degree, 33% | Associate Degree, 28% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | University of Pennsylvania |
Here are the differences between general clerks' and front office clerks' demographics:
| General Clerk | Front Office Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 33.1% Female, 66.9% | Male, 13.9% Female, 86.1% |
| Race ratio | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% | Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |