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The differences between general clerks and mailroom clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general clerk has an average salary of $33,254, which is higher than the $29,503 average annual salary of a mailroom clerk.
The top three skills for a general clerk include customer service, data entry and office procedures. The most important skills for a mailroom clerk are customer service, USPS, and pickup.
| General Clerk | Mailroom Clerk | |
| Yearly salary | $33,254 | $29,503 |
| Hourly rate | $15.99 | $14.18 |
| Growth rate | -5% | -5% |
| Number of jobs | 141,570 | 97,476 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 33% | High School Diploma, 39% |
| Average age | 47 | 45 |
| Years of experience | 2 | - |
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
A mailroom clerk specializes in handling and distributing mail and packages within a company or establishment, ensuring accuracy and timeliness. They are responsible for scanning and sorting out every parcel through a system, making sure to document everything in and out of the building. Furthermore, there are instances where they must process all outgoing mail by processing it into postal stamping machines, respond to mail inquiries from employees, and maintain records of all transactions.
General clerks and mailroom clerks have different pay scales, as shown below.
| General Clerk | Mailroom Clerk | |
| Average salary | $33,254 | $29,503 |
| Salary range | Between $26,000 And $40,000 | Between $24,000 And $36,000 |
| Highest paying City | Boston, MA | Cambridge, MA |
| Highest paying state | Alaska | Vermont |
| Best paying company | National Grid plc | Masimo |
| Best paying industry | Government | Government |
There are a few differences between a general clerk and a mailroom clerk in terms of educational background:
| General Clerk | Mailroom Clerk | |
| Most common degree | Bachelor's Degree, 33% | High School Diploma, 39% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | - |
Here are the differences between general clerks' and mailroom clerks' demographics:
| General Clerk | Mailroom Clerk | |
| Average age | 47 | 45 |
| Gender ratio | Male, 33.1% Female, 66.9% | Male, 55.0% Female, 45.0% |
| Race ratio | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% | Black or African American, 11.2% Unknown, 3.5% Hispanic or Latino, 19.3% Asian, 6.1% White, 59.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |