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General clerk vs mailroom clerk

The differences between general clerks and mailroom clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general clerk has an average salary of $33,254, which is higher than the $29,503 average annual salary of a mailroom clerk.

The top three skills for a general clerk include customer service, data entry and office procedures. The most important skills for a mailroom clerk are customer service, USPS, and pickup.

General clerk vs mailroom clerk overview

General ClerkMailroom Clerk
Yearly salary$33,254$29,503
Hourly rate$15.99$14.18
Growth rate-5%-5%
Number of jobs141,57097,476
Job satisfaction--
Most common degreeBachelor's Degree, 33%High School Diploma, 39%
Average age4745
Years of experience2-

What does a general clerk do?

General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.

What does a mailroom clerk do?

A mailroom clerk specializes in handling and distributing mail and packages within a company or establishment, ensuring accuracy and timeliness. They are responsible for scanning and sorting out every parcel through a system, making sure to document everything in and out of the building. Furthermore, there are instances where they must process all outgoing mail by processing it into postal stamping machines, respond to mail inquiries from employees, and maintain records of all transactions.

General clerk vs mailroom clerk salary

General clerks and mailroom clerks have different pay scales, as shown below.

General ClerkMailroom Clerk
Average salary$33,254$29,503
Salary rangeBetween $26,000 And $40,000Between $24,000 And $36,000
Highest paying CityBoston, MACambridge, MA
Highest paying stateAlaskaVermont
Best paying companyNational Grid plcMasimo
Best paying industryGovernmentGovernment

Differences between general clerk and mailroom clerk education

There are a few differences between a general clerk and a mailroom clerk in terms of educational background:

General ClerkMailroom Clerk
Most common degreeBachelor's Degree, 33%High School Diploma, 39%
Most common majorBusinessBusiness
Most common collegeWestern Carolina University-

General clerk vs mailroom clerk demographics

Here are the differences between general clerks' and mailroom clerks' demographics:

General ClerkMailroom Clerk
Average age4745
Gender ratioMale, 33.1% Female, 66.9%Male, 55.0% Female, 45.0%
Race ratioBlack or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2%Black or African American, 11.2% Unknown, 3.5% Hispanic or Latino, 19.3% Asian, 6.1% White, 59.3% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between general clerk and mailroom clerk duties and responsibilities

General clerk example responsibilities.

  • Excel, beginners & PowerPoint, beginners.
  • Have knowledge of CPRS navigation and ICD-9 codes.
  • Engage in transactions involving cash where constant math and arithmetic occurs.
  • Utilize PowerPoint to communicate daily, weekly contest, and training material.
  • Close money bags daily using math and also logic (when necessary).
  • Assist the 2010 CFC group with their video presentations to galvanize employee donations throughout entire FSA.
  • Show more

Mailroom clerk example responsibilities.

  • Manage office supplies, vendors, organization, and upkeep.
  • Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
  • Copy, file, answer phones, work with fed-ex.
  • Open and prep them using the OPEX machines and scan them using the IBML machines.
  • Supervise and run press line.
  • Maintain organization of packages on shelves.
  • Show more

General clerk vs mailroom clerk skills

Common general clerk skills
  • Customer Service, 12%
  • Data Entry, 10%
  • Office Procedures, 6%
  • Veterans, 6%
  • Office Equipment, 5%
  • Citizenship, 5%
Common mailroom clerk skills
  • Customer Service, 33%
  • USPS, 10%
  • Pickup, 7%
  • Delivery Carts, 6%
  • Office Equipment, 4%
  • Postage Meter Readings, 4%

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