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The differences between general clerks and senior clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a general clerk and a senior clerk. Additionally, a general clerk has an average salary of $33,254, which is higher than the $30,664 average annual salary of a senior clerk.
The top three skills for a general clerk include customer service, data entry and office procedures. The most important skills for a senior clerk are customer service, data entry, and patients.
| General Clerk | Senior Clerk | |
| Yearly salary | $33,254 | $30,664 |
| Hourly rate | $15.99 | $14.74 |
| Growth rate | -5% | -5% |
| Number of jobs | 141,570 | 86,133 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 37% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
Senior clerks direct the fulfillment of administrative and clerical tasks for a company, which includes managing and organizing paperwork, records, mail, and other office resources. They may also perform auditing invoices, managing accounts for clients and merchants, compiling reports, and making certain the company complied with the policies. Additionally, they routinely manage sensitive data, like bank account data. Qualifications for this career include basic computer knowledge, mathematical skills, experience with customer service as well as able to design a detailed record system in an office environment.
General clerks and senior clerks have different pay scales, as shown below.
| General Clerk | Senior Clerk | |
| Average salary | $33,254 | $30,664 |
| Salary range | Between $26,000 And $40,000 | Between $23,000 And $40,000 |
| Highest paying City | Boston, MA | Tracy, CA |
| Highest paying state | Alaska | Washington |
| Best paying company | National Grid plc | Columbia University in the City of New York |
| Best paying industry | Government | Health Care |
There are a few differences between a general clerk and a senior clerk in terms of educational background:
| General Clerk | Senior Clerk | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between general clerks' and senior clerks' demographics:
| General Clerk | Senior Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 33.1% Female, 66.9% | Male, 22.1% Female, 77.9% |
| Race ratio | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% | Black or African American, 10.4% Unknown, 4.6% Hispanic or Latino, 22.8% Asian, 8.0% White, 53.1% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |