General office worker vs front office clerk

The differences between general office workers and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a general office worker and a front office clerk. Additionally, a front office clerk has an average salary of $31,051, which is higher than the $29,182 average annual salary of a general office worker.

The top three skills for a general office worker include data entry, direct calls and office equipment. The most important skills for a front office clerk are patients, check-in, and data entry.

General office worker vs front office clerk overview

	General Office Worker	Front Office Clerk
Yearly salary	$29,182	$31,051
Hourly rate	$14.03	$14.93
Growth rate	-5%	-5%
Number of jobs	126,332	163,789
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Associate Degree, 28%
Average age	47	47
Years of experience	2	2

General office worker vs front office clerk salary

General office workers and front office clerks have different pay scales, as shown below.

	General Office Worker	Front Office Clerk
Average salary	$29,182	$31,051
Salary range	Between $23,000 And $36,000	Between $25,000 And $37,000
Highest paying City	San Francisco, CA	Minneapolis, MN
Highest paying state	Alaska	Alaska
Best paying company	Valmont Industries	Limbach
Best paying industry	Transportation	Government

Differences between general office worker and front office clerk education

There are a few differences between a general office worker and a front office clerk in terms of educational background:

	General Office Worker	Front Office Clerk
Most common degree	Bachelor's Degree, 35%	Associate Degree, 28%
Most common major	Business	Business
Most common college	Western Carolina University	University of Pennsylvania

General office worker vs front office clerk demographics

Here are the differences between general office workers' and front office clerks' demographics:

	General Office Worker	Front Office Clerk
Average age	47	47
Gender ratio	Male, 26.6% Female, 73.4%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 8.6% Unknown, 4.5% Hispanic or Latino, 21.7% Asian, 7.5% White, 56.7% American Indian and Alaska Native, 1.0%	Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between general office worker and front office clerk duties and responsibilities

General office worker example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Perform basic tasks using QuickBooks software.
Prepare and submit weekly payroll for processing.
Assist in payroll preparation by calculating time sheets and relate duties.
Prepare for upcoming alumni events.
Create professional sales presentations in PowerPoint.

Front office clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
Verify releases of information according to HIPPA regulations.
Maintain confidentiality of patient information; abiding by HIPPA guidelines.
Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.

General office worker vs front office clerk skills

Common general office worker skills

Data Entry, 20%
Direct Calls, 18%
Office Equipment, 15%
Computer Programs, 15%
Adjudication Process, 8%
Customer Service, 5%

Common front office clerk skills

Patients, 34%
Check-In, 8%
Data Entry, 8%
Customer Service, 7%
Front Desk, 4%
Appointment Scheduling, 4%

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General Office Worker
General Office Worker vs Front Office Clerk

Updated January 8, 2025

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