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General office worker vs office clerk

The differences between general office workers and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a general office worker and an office clerk. Additionally, an office clerk has an average salary of $30,927, which is higher than the $29,182 average annual salary of a general office worker.

The top three skills for a general office worker include data entry, direct calls and office equipment. The most important skills for an office clerk are customer service, data entry, and telephone calls.

General office worker vs office clerk overview

General Office WorkerOffice Clerk
Yearly salary$29,182$30,927
Hourly rate$14.03$14.87
Growth rate-5%-5%
Number of jobs126,332106,497
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 32%
Average age4747
Years of experience22

General office worker vs office clerk salary

General office workers and office clerks have different pay scales, as shown below.

General Office WorkerOffice Clerk
Average salary$29,182$30,927
Salary rangeBetween $23,000 And $36,000Between $25,000 And $38,000
Highest paying CitySan Francisco, CAEnglewood, CO
Highest paying stateAlaskaAlaska
Best paying companyValmont IndustriesUniversity of Massachusetts Boston
Best paying industryTransportationTransportation

Differences between general office worker and office clerk education

There are a few differences between a general office worker and an office clerk in terms of educational background:

General Office WorkerOffice Clerk
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

General office worker vs office clerk demographics

Here are the differences between general office workers' and office clerks' demographics:

General Office WorkerOffice Clerk
Average age4747
Gender ratioMale, 26.6% Female, 73.4%Male, 23.3% Female, 76.7%
Race ratioBlack or African American, 8.6% Unknown, 4.5% Hispanic or Latino, 21.7% Asian, 7.5% White, 56.7% American Indian and Alaska Native, 1.0%Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between general office worker and office clerk duties and responsibilities

General office worker example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Perform basic tasks using QuickBooks software.
  • Prepare and submit weekly payroll for processing.
  • Assist in payroll preparation by calculating time sheets and relate duties.
  • Prepare for upcoming alumni events.
  • Create professional sales presentations in PowerPoint.
  • Show more

Office clerk example responsibilities.

  • Complete medical records requests as specified under HIPAA regulations.
  • Scan EOB's and attach to payments in software system.
  • Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
  • Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
  • Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.
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General office worker vs office clerk skills

Common general office worker skills
  • Data Entry, 20%
  • Direct Calls, 18%
  • Office Equipment, 15%
  • Computer Programs, 15%
  • Adjudication Process, 8%
  • Customer Service, 5%
Common office clerk skills
  • Customer Service, 21%
  • Data Entry, 18%
  • Telephone Calls, 7%
  • Payroll, 5%
  • Office Equipment, 4%
  • Office Machines, 3%

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