Hospital receptionist vs caller

The differences between hospital receptionists and callers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a hospital receptionist, becoming a caller takes usually requires 6-12 months. Additionally, a caller has an average salary of $47,798, which is higher than the $31,183 average annual salary of a hospital receptionist.

The top three skills for a hospital receptionist include patients, front desk and PET. The most important skills for a caller are outbound calls, customer service, and cold calls.

Hospital receptionist vs caller overview

	Hospital Receptionist	Caller
Yearly salary	$31,183	$47,798
Hourly rate	$14.99	$22.98
Growth rate	-	11%
Number of jobs	23,800	852
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 60%
Average age	42	39
Years of experience	2	12

Hospital receptionist vs caller salary

Hospital receptionists and callers have different pay scales, as shown below.

	Hospital Receptionist	Caller
Average salary	$31,183	$47,798
Salary range	Between $25,000 And $37,000	Between $19,000 And $114,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between hospital receptionist and caller education

There are a few differences between a hospital receptionist and a caller in terms of educational background:

	Hospital Receptionist	Caller
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	-	-

Hospital receptionist vs caller demographics

Here are the differences between hospital receptionists' and callers' demographics:

	Hospital Receptionist	Caller
Average age	42	39
Gender ratio	Male, 10.8% Female, 89.2%	Male, 35.9% Female, 64.1%
Race ratio	Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 13.3% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	8%

Differences between hospital receptionist and caller duties and responsibilities

Hospital receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide administrative support to staff members across a fast-pace medical practice, maintain office operations, and assist patients and guests.
Interact with clients regarding pet care.
Assist both the doctors and clients to assure that the pet's medical needs are meet.
Handle clerical tasks for the hospitals such as answering phones, greeting patients and visitors, record and chart keeping.
Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.

Caller example responsibilities.

Maintain hours of on duty engineers and conductors and their hours of rest on excel spreadsheet per FRA requirements.
Act as SME (subject matter expert).
Maintain train schedules for engineer and conductors.
Prepare FRA paper for crews going on duty.
Collect on-boarding and HIPAA policy paperwork for all employees.
Attend ongoing classes to keep certification current for the EMT field.

Hospital receptionist vs caller skills

Common hospital receptionist skills

Patients, 21%
Front Desk, 16%
PET, 14%
Data Entry, 8%
Reservations, 8%
Phone Calls, 6%

Common caller skills

Outbound Calls, 27%
Customer Service, 23%
Cold Calls, 9%
Fundraise, 7%
Financial Support, 5%
Computer System, 4%