Hospital receptionist vs front desk coordinator

The differences between hospital receptionists and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospital receptionist and a front desk coordinator. Additionally, a front desk coordinator has an average salary of $31,667, which is higher than the $31,183 average annual salary of a hospital receptionist.

The top three skills for a hospital receptionist include patients, front desk and PET. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Hospital receptionist vs front desk coordinator overview

	Hospital Receptionist	Front Desk Coordinator
Yearly salary	$31,183	$31,667
Hourly rate	$14.99	$15.22
Growth rate	-	-
Number of jobs	23,800	119,803
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 29%
Average age	42	42
Years of experience	2	2

Hospital receptionist vs front desk coordinator salary

Hospital receptionists and front desk coordinators have different pay scales, as shown below.

	Hospital Receptionist	Front Desk Coordinator
Average salary	$31,183	$31,667
Salary range	Between $25,000 And $37,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between hospital receptionist and front desk coordinator education

There are a few differences between a hospital receptionist and a front desk coordinator in terms of educational background:

	Hospital Receptionist	Front Desk Coordinator
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 29%
Most common major	Business	Health Care Administration
Most common college	-	-

Hospital receptionist vs front desk coordinator demographics

Here are the differences between hospital receptionists' and front desk coordinators' demographics:

	Hospital Receptionist	Front Desk Coordinator
Average age	42	42
Gender ratio	Male, 10.8% Female, 89.2%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between hospital receptionist and front desk coordinator duties and responsibilities

Hospital receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide administrative support to staff members across a fast-pace medical practice, maintain office operations, and assist patients and guests.
Interact with clients regarding pet care.
Assist both the doctors and clients to assure that the pet's medical needs are meet.
Handle clerical tasks for the hospitals such as answering phones, greeting patients and visitors, record and chart keeping.
Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Hospital receptionist vs front desk coordinator skills

Common hospital receptionist skills

Patients, 21%
Front Desk, 16%
PET, 14%
Data Entry, 8%
Reservations, 8%
Phone Calls, 6%

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

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Hospital Receptionist
Hospital Receptionist vs Front Desk Coordinator

Updated January 8, 2025

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