Hospital receptionist vs front desk receptionist

The differences between hospital receptionists and front desk receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospital receptionist and a front desk receptionist. Additionally, a hospital receptionist has an average salary of $31,183, which is higher than the $31,050 average annual salary of a front desk receptionist.

The top three skills for a hospital receptionist include patients, front desk and PET. The most important skills for a front desk receptionist are patients, check-in, and phone calls.

Hospital receptionist vs front desk receptionist overview

	Hospital Receptionist	Front Desk Receptionist
Yearly salary	$31,183	$31,050
Hourly rate	$14.99	$14.93
Growth rate	-	-
Number of jobs	23,800	82,593
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	High School Diploma, 33%
Average age	42	42
Years of experience	2	2

Hospital receptionist vs front desk receptionist salary

Hospital receptionists and front desk receptionists have different pay scales, as shown below.

	Hospital Receptionist	Front Desk Receptionist
Average salary	$31,183	$31,050
Salary range	Between $25,000 And $37,000	Between $24,000 And $39,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	SightMD
Best paying industry	-	Government

Differences between hospital receptionist and front desk receptionist education

There are a few differences between a hospital receptionist and a front desk receptionist in terms of educational background:

	Hospital Receptionist	Front Desk Receptionist
Most common degree	Bachelor's Degree, 40%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Hospital receptionist vs front desk receptionist demographics

Here are the differences between hospital receptionists' and front desk receptionists' demographics:

	Hospital Receptionist	Front Desk Receptionist
Average age	42	42
Gender ratio	Male, 10.8% Female, 89.2%	Male, 15.4% Female, 84.6%
Race ratio	Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 10.6% Unknown, 4.5% Hispanic or Latino, 23.9% Asian, 6.4% White, 53.6% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between hospital receptionist and front desk receptionist duties and responsibilities

Hospital receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide administrative support to staff members across a fast-pace medical practice, maintain office operations, and assist patients and guests.
Interact with clients regarding pet care.
Assist both the doctors and clients to assure that the pet's medical needs are meet.
Handle clerical tasks for the hospitals such as answering phones, greeting patients and visitors, record and chart keeping.
Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.

Front desk receptionist example responsibilities.

Accomplish computer work using a PMS system; OperaXpress.
Collect and distribute mail and packages, prepare FedEx shipments and manage online postage machine.
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
Acquire knowledge of ICD-9 and CPT codes and achieve up-to-date knowledge of medical record practices, standards, and regulations.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

Hospital receptionist vs front desk receptionist skills

Common hospital receptionist skills

Patients, 21%
Front Desk, 16%
PET, 14%
Data Entry, 8%
Reservations, 8%
Phone Calls, 6%

Common front desk receptionist skills

Patients, 23%
Check-In, 12%
Phone Calls, 10%
Reservations, 10%
Customer Service, 10%
Appointment Scheduling, 5%

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Hospital Receptionist
Hospital Receptionist vs Front Desk Receptionist

Updated January 8, 2025

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