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Hospital receptionist vs receptionist

The differences between hospital receptionists and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospital receptionist and a receptionist. Additionally, a hospital receptionist has an average salary of $31,183, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a hospital receptionist include patients, front desk and PET. The most important skills for a receptionist are patients, phone calls, and customer service.

Hospital receptionist vs receptionist overview

Hospital ReceptionistReceptionist
Yearly salary$31,183$30,571
Hourly rate$14.99$14.70
Growth rate--
Number of jobs23,80065,671
Job satisfaction-3
Most common degreeBachelor's Degree, 40%High School Diploma, 33%
Average age4242
Years of experience22

Hospital receptionist vs receptionist salary

Hospital receptionists and receptionists have different pay scales, as shown below.

Hospital ReceptionistReceptionist
Average salary$31,183$30,571
Salary rangeBetween $25,000 And $37,000Between $24,000 And $38,000
Highest paying City-Washington, DC
Highest paying state-Massachusetts
Best paying company-Gensler
Best paying industry-Finance

Differences between hospital receptionist and receptionist education

There are a few differences between a hospital receptionist and a receptionist in terms of educational background:

Hospital ReceptionistReceptionist
Most common degreeBachelor's Degree, 40%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Hospital receptionist vs receptionist demographics

Here are the differences between hospital receptionists' and receptionists' demographics:

Hospital ReceptionistReceptionist
Average age4242
Gender ratioMale, 10.8% Female, 89.2%Male, 8.4% Female, 91.6%
Race ratioBlack or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between hospital receptionist and receptionist duties and responsibilities

Hospital receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Provide administrative support to staff members across a fast-pace medical practice, maintain office operations, and assist patients and guests.
  • Interact with clients regarding pet care.
  • Assist both the doctors and clients to assure that the pet's medical needs are meet.
  • Handle clerical tasks for the hospitals such as answering phones, greeting patients and visitors, record and chart keeping.
  • Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.
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Receptionist example responsibilities.

  • Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
  • Manage multiple employee/resident databases utilizing an EMR system.
  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.
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Hospital receptionist vs receptionist skills

Common hospital receptionist skills
  • Patients, 21%
  • Front Desk, 16%
  • PET, 14%
  • Data Entry, 8%
  • Reservations, 8%
  • Phone Calls, 6%
Common receptionist skills
  • Patients, 17%
  • Phone Calls, 14%
  • Customer Service, 9%
  • Data Entry, 9%
  • Telephone Calls, 8%
  • Front Desk, 8%

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