Hospital receptionist vs switchboard operator, receptionist

The differences between hospital receptionists and switchboard operators, receptionist can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospital receptionist and a switchboard operator, receptionist. Additionally, a hospital receptionist has an average salary of $31,183, which is higher than the $25,889 average annual salary of a switchboard operator, receptionist.

The top three skills for a hospital receptionist include patients, front desk and PET. The most important skills for a switchboard operator, receptionist are greeting visitors, data entry, and customer service.

Hospital receptionist vs switchboard operator, receptionist overview

	Hospital Receptionist	Switchboard Operator, Receptionist
Yearly salary	$31,183	$25,889
Hourly rate	$14.99	$12.45
Growth rate	-	-
Number of jobs	23,800	95,946
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	High School Diploma, 34%
Average age	42	53
Years of experience	2	2

Hospital receptionist vs switchboard operator, receptionist salary

Hospital receptionists and switchboard operators, receptionist have different pay scales, as shown below.

	Hospital Receptionist	Switchboard Operator, Receptionist
Average salary	$31,183	$25,889
Salary range	Between $25,000 And $37,000	Between $19,000 And $33,000
Highest paying City	-	Spokane Valley, WA
Highest paying state	-	Washington
Best paying company	-	Spaulding Rehabilitation Hospital
Best paying industry	-	Finance

Differences between hospital receptionist and switchboard operator, receptionist education

There are a few differences between a hospital receptionist and a switchboard operator, receptionist in terms of educational background:

	Hospital Receptionist	Switchboard Operator, Receptionist
Most common degree	Bachelor's Degree, 40%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Hospital receptionist vs switchboard operator, receptionist demographics

Here are the differences between hospital receptionists' and switchboard operators, receptionist' demographics:

	Hospital Receptionist	Switchboard Operator, Receptionist
Average age	42	53
Gender ratio	Male, 10.8% Female, 89.2%	Male, 5.8% Female, 94.2%
Race ratio	Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 3.8% White, 60.9% American Indian and Alaska Native, 1.2%
LGBT Percentage	6%	19%

Differences between hospital receptionist and switchboard operator, receptionist duties and responsibilities

Hospital receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide administrative support to staff members across a fast-pace medical practice, maintain office operations, and assist patients and guests.
Interact with clients regarding pet care.
Assist both the doctors and clients to assure that the pet's medical needs are meet.
Handle clerical tasks for the hospitals such as answering phones, greeting patients and visitors, record and chart keeping.
Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.

Switchboard operator, receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Operate an antique PBX switchboard, in charge of petty cash and responsible for receipt of incoming funds.
Operate PBX switchboard and develop procedure manuals to ensure consistency.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Answer switchboard calls; utilizing effective communication and listening skills.
Serve as face-of- company while receiving in-person visitors and directing incoming calls via switchboard.

Hospital receptionist vs switchboard operator, receptionist skills

Common hospital receptionist skills

Patients, 21%
Front Desk, 16%
PET, 14%
Data Entry, 8%
Reservations, 8%
Phone Calls, 6%

Common switchboard operator, receptionist skills

Greeting Visitors, 16%
Data Entry, 13%
Customer Service, 12%
Front Desk, 7%
Scheduling Appointments, 5%
Telephone Calls, 4%

Hospital Receptionist vs. similar jobs

Hospital Receptionist related careers

Hospital Receptionist related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Hospital Receptionist
Hospital Receptionist vs Switchboard Operator, Receptionist

Updated January 8, 2025

Browse office and administrative jobs