Industrial relations representative vs representative

Differences between industrial relations representative and representative duties and responsibilities

Industrial relations representative example responsibilities.

• Manage the grievance and arbitration process.
• Manage all unemployment claims and appeals resulting in a reduction of the maximum experience rate to the minimum contribution rate.
• Negotiate with union representatives at various levels of the grievance procedure and prepare cases for arbitration.
• Key participant in successful defense of union organizing campaigns, acquisitions, plant closures and administrative agency litigation.
• Assist GL in monthly close process as well as handling credit card disputes.

Representative example responsibilities.

• Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
• Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
• Review EOB denials, appeals and/or rebilling as appropriate.
• Certify of all requirements, policies, and procedures, including MSB.
• Take inbound phone calls from member and providers explaining the EOB denial and payments
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