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The differences between information technology account managers and technical account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an information technology account manager, becoming a technical account manager takes usually requires 1-2 years. Additionally, a technical account manager has an average salary of $100,010, which is higher than the $91,338 average annual salary of an information technology account manager.
The top three skills for an information technology account manager include account management, CRM and business development. The most important skills for a technical account manager are cloud, database, and project management.
| Information Technology Account Manager | Technical Account Manager | |
| Yearly salary | $91,338 | $100,010 |
| Hourly rate | $43.91 | $48.08 |
| Growth rate | 5% | 8% |
| Number of jobs | 156,710 | 154,495 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 73% |
| Average age | 46 | 40 |
| Years of experience | 8 | 2 |
An IT Account Manager works for an IT organization and is responsible for managing a company's relationship with clients. They do a complex range of tasks involving managing the daily flow of customer's accounts and handling both internal and external of the company's relationship with customers towards better service delivery. They play a vital role in the sales and marketing of the organization for understanding the different demands of the customer and achieving these demands to generate revenue for the organization. Moreover, the account manager works closely with the brand manager for a particular account.
A technical account manager is primarily responsible for providing technical support to clients through calls and correspondence, securing sales and ensuring customer satisfaction. Aside from assisting clients, a technical account manager may conduct an assessment to determine the needs of a client, perform follow up calls, offer upgrades and add-ons, answer inquiries, troubleshoot, and even provide extensive and detailed instructions to customers on using their products or services. Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
Information technology account managers and technical account managers have different pay scales, as shown below.
| Information Technology Account Manager | Technical Account Manager | |
| Average salary | $91,338 | $100,010 |
| Salary range | Between $64,000 And $128,000 | Between $73,000 And $135,000 |
| Highest paying City | Medford, OR | Redwood City, CA |
| Highest paying state | Oregon | California |
| Best paying company | UBS | Pure Storage |
| Best paying industry | Finance | Manufacturing |
There are a few differences between an information technology account manager and a technical account manager in terms of educational background:
| Information Technology Account Manager | Technical Account Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 73% |
| Most common major | Business | Business |
| Most common college | University of Southern California | Stanford University |
Here are the differences between information technology account managers' and technical account managers' demographics:
| Information Technology Account Manager | Technical Account Manager | |
| Average age | 46 | 40 |
| Gender ratio | Male, 64.4% Female, 35.6% | Male, 75.0% Female, 25.0% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 7.8% Unknown, 5.6% Hispanic or Latino, 14.4% Asian, 6.3% White, 65.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 14% |