Fixed Route NTD Transit Data Manager
Information technology manager job in Los Angeles, CA
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities:
A National Transit Database (NTD) Data Manager is responsible for ensuring the accuracy, integrity, and timely submission of data required for the monthly and annual reports for the Federal Transit Administration (FTA). This includes managing the collection, verification, analysis, and reporting on financial, operating, safety, and asset information according to federal guidelines.
Data collection and management
Oversee the data collection process from various departments, such as operations, finance, safety, and maintenance.
Develop, implement, and maintain procedures for effective and accurate data collection and management.
Serve as the primary subject matter expert and agency liaison for NTD reporting.
Conduct regular quality control and validation procedures on all data before it is submitted.
Reporting and compliance
Compile and submit monthly and annual reports, including financial, operating, safety, maintenance, and asset data.
Ensure all reporting adheres to federal requirements, including NTD, Americans with Disabilities Act (ADA), and other FTA regulations.
Act as the primary contact during the FTA review process and work with agency staff to resolve any issues.
Analysis and strategy
Analyze agency performance data to identify trends and recommend opportunities for process improvement.
Develop performance metrics and dashboards for leadership to track and analyze key indicators.
Assist in strategic planning efforts by using NTD data and analysis to inform decision-making.
Stay informed of new and changing FTA regulatory and reporting requirements to ensure ongoing compliance.
Technology and systems
Oversee the use of transit technology systems for data capture, such as GPS tracking, automated fare collection, and maintenance software.
Collaborate with IT to maintain and optimize databases and data management tools used for reporting.
Support the integration of reporting platforms to streamline the consolidation of data from different departments.
Qualifications:
Education and experience
High School Diploma or equivalent
Two (2) years of experience in data management, financial reporting, or a similar applied accounting role.
Experience with federal funding and grant reporting requirements is often preferred.
Skills and abilities
Analytical skills: Strong ability to analyze data, identify issues, and develop appropriate solutions.
Technical proficiency: Advanced skills in spreadsheet applications (e.g., Microsoft Excel), database management, and reporting software.
Communication: Excellent verbal and written communication skills to effectively liaise with agency staff and federal representatives.
Organizational skills: Strong ability to manage complex data, track multiple deadlines, and maintain meticulous records.
Leadership: The ability to provide guidance to other staff members involved in the data collection and reporting processes.
Starting salary range: $70,354 - $78,171
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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Auto-ApplyInformation Technology Operations Manager/Director
Information technology manager job in San Francisco, CA
Our client is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management. This person will guide a technical team along with several vendor partners responsible for designing, testing, implementing, and supporting our enterprise IT infrastructure. This includes the data centers, Microsoft 365, Cisco networks, Windows servers, VoIP, VDI environment, and windows desktop endpoints.
This person should have strong project management and communication skills. The position requires a self-motivated, organized, and data driven technical leader. ITIL discipline and experience is a significant plus.
This leader will work closely with decision makers in other departments to identify system capacity, availability, and recoverability requirements in order to recommend, develop, implement, and support cost-effective architectures for the management of critical enterprise data. They will ensure high levels of data quality and application availability while containing costs. This individual will also evaluate new projects and applications to determine the infrastructure necessary to support them.
Essential Responsibilities:
Lead, coach and develop a team
Manage multiple vendors, monitor invoicing, contracts, and SLAs
Communicate and coordinate effectively across the enterprise to ensure collaboration and quality service delivery
Maintain IT Operations operating and capital budget
Coordinate and ensure IT service maintenance while balancing system availability
Incident management (research, identify, track, and communicate incidents and problems within purview)
Establish and maintain proactive system and enterprise network monitoring
Identify key reports providing metrics for IT services (system availability, incident management, problem management)
Establish appropriate SLAs and metrics to measure and report regularly
Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB
Work with vendors to determine “out-of-box” solutions where appropriate
Establish minimal hardware/software standards that provide effective solutions based on roles and responsibilities of users
Develop, test, and maintain a proven disaster recovery/business continuity planning solution
Work closely with Information Security expert(s) to insure security of enterprise
Organize and prioritize assigned tasks within department to meet established schedules, timeliness, and/or deadlines
Requirements:
5+ years of relevant leadership experience and/or college or advanced degree in IT/MIS
Strong technical proficiency with Microsoft Active Directory and related technologies
Strong technical proficiency with Microsoft 365
Proven tenure working to provide critical IT services
ITIL knowledge and experience a major plus
Experience and technical understanding of the following:
Data networking
Cloud Services
Microsoft Windows
Microsoft 365 Tenant Management
Microsoft 365 Products (Email, OneDrive, SharePoint, Teams, etc.)
Endpoint management
Data center operations
VoIP/UCaaS solutions
Virtual Desktop solutions
Information security
Networking, including WiFi and SD-WAN
VPN
Information Technology Operations Manager
Information technology manager job in Pico Rivera, CA
Who We Are:
Feit Electric has been at the forefront of global lighting innovation for 45+ years. We combine best-in-class design, manufacturing expertise, and cutting-edge technology to deliver smarter, safer, and more energy-efficient home products.
The IT Operations Manager is a hands-on, strategic leader responsible for ensuring performance, reliability, and continual improvement of the company's core IT services. This full-time, on-site position oversees infrastructure, Microsoft 365 administration, service desk operations, cybersecurity, vendor management, and IT project execution.
With a strong foundation in ITIL-aligned service management, Microsoft enterprise platforms, and operational leadership, the IT Operations Manager is expected to implement proactive standards, drive measurable improvements, and support business objectives through effective technology delivery. This role emphasizes high-quality service, system availability, user enablement, and risk mitigation through disciplined execution and innovation.
Specific Responsibilities
Operational Excellence & Governance
Define and monitor KPIs for network uptime, ticket resolution, patching cadence, M365 health, and system availability.
Implement and maintain ITIL-based practices, including Incident, Change, and Configuration Management.
Develop and enforce SOPs, runbooks, and support workflows; lead monthly operations reviews with metrics and exception reporting.
Continually assess and enhance security posture across infrastructure and user endpoints.
Project & Initiative Delivery
Plan and lead technical projects, including infrastructure upgrades, cloud migrations, security enhancements, and system integrations.
Collaborate with internal stakeholders to define requirements, success criteria, and timelines; maintain project documentation and risk logs.
Lead business continuity planning and disaster recovery preparedness, including risk mitigation and alternative communications strategies.
Microsoft 365 Administration
Serve as SME for Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune, Security & Compliance).
Drive M365 adoption and collaboration value across the business; respond to alerts and usage trends.
AI & Automation Enablement
Explore and implement AI tools that improve IT efficiency and service delivery.
Partner with business units to identify AI opportunities in workflows, reporting, and support automation.
Establish KPIs to measure AI adoption and impact on performance or cost reduction.
Vendor & Subscription Management
Manage vendor relationships, contracts, SLAs, and escalations for ISPs, managed services, cloud platforms, and enterprise applications.
Oversee licensing and subscription compliance for Microsoft, Adobe Creative Cloud, SQL Server, Windows Server, and more.
Ensure timely support renewals for Meraki, Palo Alto, and other OEMs.
Procurement & Budget Alignment
Track IT spend and align purchase activity with budget targets and refresh cycles.
Proactively seek service improvements and cost-saving opportunities through vendor analysis.
Requirements / Competencies
Minimum 10 years of IT experience with at least 5 in IT operations or infrastructure leadership.
Proven success in managing complex environments that include hybrid infrastructure, Microsoft 365, security platforms, and enterprise networking.
Track record of effective change management, and operational governance.
Hands-on expertise with Microsoft 365 admin center, Intune/Endpoint Manager, Exchange Online, and related PowerShell administration.
Experience leading technical projects delivering on-time, scope and budget.
Experience with security operations, vulnerability management, and compliance.
Excellent communication skills with the ability to communicate across levels.
Passion for proactive excellence, continuous improvement, and business-aligned IT service delivery.
What You'll Get:
Collaborative, innovation-driven environment with a global impact.
Competitive compensation, comprehensive benefits, and professional growth opportunities
Salary Range: Exempt / Salary with a range of $160,000.00 to $185,000.00 annually.
Application Instructions:
Interested candidates are invited to submit their resume, along with a cover letter outlining their suitability for the role and relevant achievements.
Additional Data:
The position is onsite Monday through Friday in our Pico Rivera, CA office. Position does not offer relocation package. No remote work available for this position.
Equal Opportunity Employer:
Feit Electric is an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Senior Information Technology System Administrator
Information technology manager job in Los Angeles, CA
Job Title: IT System -Infrastructure Technology Engineer
Contract to hire
is based in San Pedro, CA and its 100% onsite.
Summary of Job
Proven experience in Datacenter infrastructure management, CISCO and DELL infrastructure, Virtualization with VMWare.
Good capability, understanding of systems infrastructure administration, configuration, licensing, deployment process and support.
Experience with running automated patching process, management of infrastructure assets and firmware.
Experience with Nutanix, with hyperconverged platforms is an advantage.
Understanding of Continuous Improvement/LEAN/Six Sigma.
Understanding of administrating DELL Tanzu stack, Kubernetes clusters and its virtualization.
About the Role
We are seeking an experienced System Administrator to join our IT Infrastructure team at our container terminal operations. This role is critical to maintaining and optimizing the technology systems that support our 24/7 port operations, ensuring high availability and performance of systems that enable cargo handling, vessel operations, and terminal management.
Key Responsibilities
Virtualization & Infrastructure Management
Manage and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and related components
Perform capacity planning, performance tuning, and optimization of virtualized infrastructure
Deploy, configure, and troubleshoot virtual machines to support terminal operations
Manage hyperconverged infrastructure platforms including vSAN deployments
Support Nutanix environments and assist with expansion projects
Server Administration
Administer Windows Server environments (2016 through 2025), including Active Directory, DNS, DHCP, and Group Policy
Manage and support Linux systems (Ubuntu and RHEL distributions) for various operational applications
Implement security patches, updates, and configuration changes across server estate
Monitor system performance and proactively address capacity and performance issues
Storage & Infrastructure
Manage SAN/NAS storage systems, including provisioning, monitoring, and capacity management
Configure and maintain Fibre Channel and iSCSI storage connectivity for ESXi hosts and physical servers
Troubleshoot storage performance issues and optimize storage network configurations
Manage LUN provisioning, zoning, and multipathing configurations
Support backup and disaster recovery solutions
Work with Cisco UCS compute platforms for infrastructure deployments
Participate in infrastructure refresh and upgrade projects
Operational Support
Provide Level 2/3 support for infrastructure-related incidents and service requests
Participate in on-call rotation to support 24/7 terminal operations
Document systems, procedures, and infrastructure configurations
Collaborate with network, security, and application teams on integrated solutions
Support disaster recovery planning and testing activities
Required Qualifications
3-5 years of experience in system administration roles
Strong hands-on experience with VMware vSphere (ESXi, vCenter)
Proficiency with Windows Server administration (2016 or newer)
Solid experience with Linux administration (Ubuntu and/or RHEL)
Understanding of storage technologies including SAN/NAS concepts and protocols (Fibre Channel, iSCSI, NFS)
Experience with scripting and automation (PowerShell, Bash, Python)
Strong troubleshooting and problem-solving skills
Excellent documentation practices
Ability to work in a 24/7 operational environment with on-call responsibilities
Preferred Qualifications
Experience in maritime, logistics, or industrial/operational environments
Hands-on experience with hyperconverged infrastructure (vSAN, Nutanix)
Familiarity with Cisco UCS platform (UCS Manager, Fabric Interconnects)
Experience with Fibre Channel switching and fabric management
Knowledge of iSCSI best practices and performance tuning
VMware VCP certification
Red Hat Certified System Administrator (RHCSA) or similar Linux certification
Experience with infrastructure monitoring tools
Knowledge of container technologies (Docker, Kubernetes)
Understanding of high-availability and disaster recovery design principles
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $170 K to $190 K per year
Benefits:
Comprehensive benefits including medical, dental, vision, disability, life and AD&D insurance, retirement savings with company match, paid parental and transitional leave, PTO, wellness programs, tuition reimbursement, adoption assistance, and an Employee Assistance Program-supporting colleagues and families across health, financial, and work-life needs.
* The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws
Information System Manager
Information technology manager job in San Francisco, CA
PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required in order to be considered for ALL County recruitments.
Alameda County Public Health's Department is recruiting for temporary:
INFORMATION SYSTEMS MANAGER
$64.35-$82.13 Hourly
Alameda County Human Resource Services
TEMPORARY ASSIGNMENT POOL
***Temporary employees are not entitled to full County benefits.
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Temporary Assignments: Assignments vary in duration depending on the needs of the department. An assignment may end at any time. To obtain a regular position, the appointee will need to compete successfully in a County Exam when open.
*Assignments are expected to last approximately 12 months to 18 months depending on the need of the department.
Public Health's INFORMATION SYSTEMS
The mission of Information Systems is to support the Public Health Department in achieving its goals through the provision of technology-based solutions, expertise and services that improve the Department's efficiency and unity.
Major Unit components
Collaborate with ACPHD programs to provide and improve information systems that promote the health of Alameda County residents
Research new trends and technologies to improve efficiency of operations
Enhance and promote effective communication processes
Identify cost-effective means and alternative resources to provide services
Visit us to learn more about our program and services.
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THE POSITION
Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of technical and professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and specialized information systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required.
Positions allocated to this class are responsible for supervising and coordinating the acquisition, implementation and maintenance of a department's information system capabilities. In contrast with incumbents of the Information Systems Analyst classification, the Information Systems Manager has responsibility for supervising information systems staff, at least one of which is at a professional level (Information Systems Specialist or above) whereas Information Systems Analysts has responsibility for coordinating information system needs with limited staff assistance and in a more limited scope.
THE IDEAL CANDIDATES
This position performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training and assessment related to department performance and strategic planning; design, develop, appraise, and conduct orientation for existing and prospective new programs and service offerings (internal and contracted) and execute various other administrative assignments of varying complexity as assigned.
ESSENTIAL DUTIES
The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Everyone in the classification does not necessarily perform all duties listed.
Supervises and coordinates the development and implementation of system solutions, applications and programs. Serves as liaison with Information Technology Department staff in developing and implementing systems/applications by providing input/output requirements, department standards, etc.; develops or revises existing programs for user application; develops specifications for obtaining software for departmental applications.
Develop systems analysis methods and conduct systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency.
Defines the scope of information system problems and goals and identifies data collection processes and procedures.
Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used.
Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance.
Meets with all providers and software vendors to evaluate new software products leveraging AI technology.
Supervises subordinate technical and professional staff involved in the development and support of applications.
Oversees and coordinates the information systems section of the department, including working with vendors, processing and submitting funding for projects as well as creating required Board of Supervisors letters, legacy application support, troubleshooting application malfunctions, creating and updating documentation manuals.
Directs and participates in long-term audits of legacy and new applications and programs; analyzes performance of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency.
Develop complex programs and applications for information systems.
INFORMATION SYSTEMS MANAGER
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(Click above for comprehensive job description and additional qualifications.)
MINIMUM QUALIFICATIONS
Education:
Possession of a Bachelor's degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience.
AND
Experience:
The equivalent of four years of full-time paid experience in information systems performing duties such as system analysis, application development, system evaluation, selection and implementation, or network administration. At least one year of experience must include direct supervision of other professional and technical information systems staff.
OR II
HOW TO APPLY
An Alameda County application is required to be considered for this recruitment.
Please email the Job Application, resume and a cover letter to:
Tyler Clark, (*********************)
Alameda County's job application template is available online on Alameda County's Online Employment Center at
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NEW USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, please click on the “Review” tab to “Print/Save My Application”. A PDF version or digital scan of the application must be submitted to the email address above.
Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.
Mid-Level IT Systems Administrator
Information technology manager job in San Francisco, CA
Employment: Full time
Experience: 3-5 years in MSP / multi client support
Highly Competitive Salary, Commensurate with experience
Think Connected, established in 2005, is a full-service MSP headquartered in San Francisco, providing services throughout the Bay Area and nationwide. We strive to enable organizations to focus on their core competencies by managing their IT infrastructure with efficiency and expertise. Known for delivering value and fostering long-term client relationships, our mission is to provide responsive IT services that build trust and credibility. We are committed to empowering businesses with reliable and innovative technology solutions.
Role Description
This is a full-time, on-site role for a Mid-Level IT Systems Administrator located in San Francisco, CA. The IT Systems Administrator will oversee the day-to-day management, monitoring, and maintenance of IT systems and networks. Responsibilities include troubleshooting and resolving technical issues, providing technical support to end-users, implementing system upgrades, and ensuring optimal system performance. You'll own tickets and small projects end‑to‑end, frequently context‑switching across Microsoft 365 administration, Windows and mac OS endpoint support, Meraki networking, and RMM‑driven maintenance. You'll also be asked to think several steps ahead - defining a clear plan, validating assumptions, and communicating progress along the way.
What You'll Do
Provide frontline and escalated support for Windows and mac OS endpoints, productivity apps, and line‑of‑business tools.
Administer Microsoft 365 (Exchange Online, SharePoint/OneDrive, Teams, security/compliance basics, conditional access, identity hygiene).
Configure and troubleshoot Meraki networking (MX/MS/MR devices, VLANs, VPNs, firewall rules).
Use RMM tools for monitoring, patching, and automation; contribute to script libraries.
Lead small projects (workstation refreshes, email/domain cutovers, Wi‑Fi enhancements).
Communicate clearly with clients and document all work in the ticketing system (Autotask PSA).
Follow and improve SOPs/runbooks; maintain environment documentation.
Qualifications
3-5 years MSP or multi‑tenant support experience
Strong Microsoft 365 admin skills
Experience in System Administration, including installing, configuring, and maintaining Server operating systems and software
Proficiency in Network Administration, focusing on network setup, security protocols, and performance monitoring
Strong skills in providing Technical Support and Troubleshooting for software, hardware, and network-related issues
Solid understanding of broader Information Technology principles, infrastructure management, and industry best practices
Critical thinking and multi‑step problem‑solving ability
Ability to collaborate effectively in a team environment
Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience
Nice to Have
SIEM platforms (Log360 Cloud, Sentinel)
Intune and Azure AD/Entra ID experience
mac OS MDM (Jamf/Kandji/Mosyle)
VOIP administration (Genesys, GoTo, 8x8)
Backup platforms (Veeam, ShadowProtect)
Scripting (PowerShell/bash)
Relevant certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified Systems Administrator (MCSA)
Benefits & Perks
Health, dental, and vision insurance
Matching 401(k)
Paid time off and company holidays
Performance‑based bonuses
Information technology Hardware technician
Information technology manager job in San Jose, CA
Key Responsibilities
Install, configure, and maintain desktop computers, laptops, printers, and other hardware devices.
Diagnose and repair hardware failures, component issues, and physical connectivity problems.
Perform routine hardware maintenance and inspections.
Replace or upgrade defective or outdated components (RAM, hard drives, motherboards, power supplies).
Set up new equipment for employees, including imaging devices and configuring BIOS settings.
Troubleshoot and resolve issues with peripherals such as monitors, keyboards, mice, scanners, and docking stations.
Manage hardware inventory, including tracking and documenting equipment movement and usage.
Assist with physical network setup (cabling, switches, routers) and perform basic network troubleshooting.
Ensure proper disposal of old or damaged hardware according to company policies.
Collaborate with the IT support team to escalate complex hardware or system issues.
Maintain accurate records of repairs, replacements, and maintenance activities.
Its a dispatch on demand role that means a technician or support person is sent (“dispatched”) only when needed, rather than being permanently assigned.
Senior Lead IT / Systems Administrator
Information technology manager job in San Ramon, CA
About the Company
At the Pac-12, we are passionate about sports and technology! As part of our team, you will play a key role in driving the engineering operations and technology initiatives that power our business.
About the Role
We are seeking a highly skilled and motivated Sr. Lead IT/Systems Administrator to oversee and optimize our company's IT infrastructure, ensuring it meets the needs of our growing business. This role is perfect for an experienced, hands-on IT leader who thrives on technical challenges, strategic planning, and leading teams to success.
You will be responsible for designing, implementing, and maintaining complex IT systems, ensuring stability, security, and performance. The Sr. Lead IT/Systems Administrator will work closely with senior leadership to align IT strategies with business objectives while fostering a collaborative and innovative environment within the IT team.
The ideal candidate will be well versed in multiple operating systems, including Windows, Mac, and Linux, and have strong expertise in SQL and Proxmox virtualized environments. They will be a hands-on leader with a collaborative, “let's do it together” attitude, committed to elevating the IT and Systems team. Experience with SentinelOne, NinjaOne, and JAMF is a strong plus.
RESPONSIBILITIES
Leadership & Team Management:
Lead and mentor a team of IT support technicians and systems administrators, ensuring they have the resources, guidance, and training to grow and excel.
Champion a collaborative and high-performance culture within the IT department, encouraging knowledge sharing, innovation, and growth.
IT Infrastructure & Operations Management:
Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring network availability, reliability, and scalability.
Manage system and server administration (Windows/Linux), SQL databases, cloud services, virtualized environments (e.g., VMware, Proxmox), and Mac environments.
Ensure a secure, stable, and efficient IT environment by proactively identifying potential issues and implementing solutions.
Maintain oversight of all IT assets, including hardware, software, and cloud services.
Develop and maintain disaster recovery and business continuity plans to safeguard business operations.
Strategic Planning & Project Management:
Collaborate with senior leadership to develop and implement IT strategies that align with the company's overall business objectives.
Oversee IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
Develop long-term technology roadmaps, recommending improvements and upgrades to ensure the IT environment is future-proof and scalable.
Manage and optimize IT budget, ensuring efficient allocation of resources and cost-effective solutions.
Security & Compliance:
Ensure that IT systems are secure, compliant with industry standards, and adhere to data protection regulations.
Develop and enforce IT security policies, implementing robust security measures such as OS firewalls, encryption, and intrusion detection.
Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate risks.
Stay current with industry trends and evolving cybersecurity threats, ensuring the organization is always protected.
Vendor & Stakeholder Management:
Manage relationships with external vendors, service providers, and contractors, ensuring service level agreements (SLAs) are met and costs are controlled.
Lead negotiations and procurement for IT services, equipment, and software.
Collaborate with other departments and business units to understand and support their technical needs.
User Support & Training:
Oversee the development and delivery of IT training programs to enhance user knowledge and improve system efficiency.
Ensure the IT helpdesk provides high-quality, timely support for all staff across various technical issues.
Ensure documentation and knowledge bases are continuously updated to support end-user training and troubleshooting.
QUALIFICATIONS
Education: Bachelor's degree in Information Technology, Computer Science, or related field.
Experience: 8+ years of experience in IT operations, with a minimum of 2-4 years in a senior technical role overseeing infrastructure and systems management.
Proven expertise in managing large-scale IT infrastructure, including networks, servers (Windows/Linux), virtualization platforms (VMware, Proxmox), cloud technologies (AWS, Google Cloud), and database management.
Demonstrated ability to design, implement, and support highly available, secure, and scalable IT systems.
Strong background in IT security and risk management, including experience with firewalls, VPNs, intrusion detection systems, and encryption technologies.
Proven success in managing IT budgets, resources, and complex projects.
Technical Skills
Solid understanding of networking protocols (TCP/IP, DNS, DHCP)
Expertise in systems administration, including Windows Server, Linux, Mac and cloud environments.
Experience with database management (MSSQL Server).
Proficiency with cybersecurity tools, practices, and frameworks (e.g., firewalls, endpoint protection, SIEM, SentinelOne).
Soft Skills:
Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams.
Strong problem-solving, analytical, and troubleshooting abilities.
Excellent verbal and written communication skills, able to translate technical concepts to non-technical audiences.
Strong project management skills, able to prioritize and manage multiple projects simultaneously.
Results-oriented with a proactive, “can-do” attitude.
Preferred Qualifications:
Relevant certifications such as CompTIA Network+, Security+, Microsoft Certified: Windows Administrator, AWS Certified Solutions Architect, PMP, or ITIL.
Experience with broadcast technologies (e.g., playout automation, video servers, MAM, streaming protocols) is a plus.
WORKING CONDITIONS:
Primarily office-based in San Ramon, CA with occasional remote work flexibility.
Evening or weekend work for system maintenance, upgrades, or emergency support.
Evening or weekend work to provide IT and systems support for scheduled live productions.
Limited travel to other company locations may be required.
COMPENSATION
The exact salary will depend on the successful candidate's, relevant skills, experience, and qualifications.
PAC-12 OVERVIEW
The Pac-12 stands at a defining moment in its history. Founded in 1915, the league's rich legacy of athletic and academic excellence spans over 100 years. Supported by world-class service and empowerment, Pac-12 student-athletes have earned more than 500 NCAA team championships. Now with a renewed and bold vision for its future, the Pac-12 has undergone significant transformation on its journey to launching a new collegiate athletics conference, custom-built for both the modern-day student-athlete and an evolving college sports landscape.
Under the leadership of Commissioner Teresa Gould, the Pac-12 embarks on creating a new legacy, composed of nine member universities, a one-of-its-kind and state-of-the-art broadcast production facility in San Ramon, CA., and a reimagined commercial enterprise that is uniquely positioned to drive strategic partnerships, brand enhancement, revenue generation and other growth opportunities to unlock new and lasting value for both its member universities and its student-athletes. Currently composed of Oregon State University and Washington State University, the league will welcome seven new full members beginning with the 2026-27 season, including Boise State University, Colorado State University, California State University, Fresno, Gonzaga University, San Diego State University, Texas State University and Utah State University.
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Information Technology System Administrator
Information technology manager job in Los Angeles, CA
IT System Administrator III
Assignment: 6-Month W2 Contract (potential to extend or convert)
Pay: Up to $57/hour
About the Role
A major public-sector organization responsible for delivering essential water resources and infrastructure services to Southern California is seeking an experienced IT System Administrator III. This journey-level role supports enterprise systems across hybrid Windows and Linux environments, focusing on database, web, and application administration.
You will play a key part in maintaining, troubleshooting, and optimizing Microsoft and open-source platforms that support mission-critical operational and business systems.
Key Responsibilities
Administer, configure, and maintain Microsoft Windows Server 2012+ environments.
Manage Microsoft SQL Server (2012+): installation, upgrades, performance tuning, backup/recovery.
Provide SharePoint system administration including site support and maintenance.
Configure and manage web servers such as IIS, Apache, and Apache Tomcat.
Monitor systems for performance, availability, and security.
Troubleshoot and document system, application, and infrastructure issues.
Support Senior Administrators with system implementations, upgrades, and technology initiatives.
Perform installation, upgrade, and patch management for enterprise applications.
Maintain confidentiality, security best practices, and data integrity.
Qualifications
Education
Bachelor's degree in Computer Science, Information Systems, or related field + 4 years of relevant experience, or
Master's degree + 2 years of experience.
Professional Experience
Hands-on experience deploying, configuring, and managing:
Windows and Linux servers
Web servers (IIS, Apache, JBoss, WebLogic)
SharePoint
Microsoft SQL Server
Desired Skills & Attributes
Strong expertise with Windows Server, SQL Server, SharePoint, IIS, Apache.
Solid understanding of data management, security, and system testing.
Excellent communication, documentation, and problem-solving skills.
Ability to work independently or collaboratively within a team.
High attention to detail and ability to maintain confidentiality.
IT Systems Administrator
Information technology manager job in El Segundo, CA
Salary Range: $90k to $115k
We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions.
Key Responsibilities and Outcomes:
System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ).
Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points.
ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions.
Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2).
Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity.
User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory.
Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency.
Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts.
Vendor Management: Coordinate with third-party vendors for hardware, software, and service support.
Core Competencies:
Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption.
Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs.
Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff.
Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities.
Security Awareness - Maintain a strong focus on cybersecurity best practices.
Skills and Accomplishments:
Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics).
Proven success in maintaining >99.9% system uptime across production environments.
Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities.
Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time.
Led or contributed to cloud migration, virtualization, or infrastructure modernization projects.
Qualifications for the Role
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered.
Certifications (Preferred):
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
CompTIA Network+ / Security+
VMware Certified Professional (VCP)
Experience:
3-5 years of experience as a systems administrator or IT infrastructure engineer.
Experience supporting ERP systems is a strong asset.
Technical Proficiencies:
Windows Server and/or Linux Administration
Virtualization technologies (VMware, Hyper-V, KVM)
Networking (TCP/IP, DNS, DHCP, firewalls, VLANs)
Cloud platforms (Azure, AWS, or GCP)
Backup and recovery tools (e.g., Veeam, Acronis)
Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
Chief Technology Officer [Dubai]
Information technology manager job in San Jose, CA
*This role requires relocation to Dubai**
Our client is looking for a CTO. In this role, you will guide the software team through the design and development of our current and future products.
You are comfortable taking action in an environment where complete information is unavailable, and you can help your team deliver well-architected products that maintain high quality. Experience coordinating many moving parts to meet tight deadlines and having contingency plans ready when priorities shift is a must-have.
We are seeking an engineering leader who has the following:
15+ years of experience designing and scaling distributed, low-latency systems, including 5+ years leading large engineering organisations (250+ engineers)
Demonstrated expertise in complex, real-time domains such as on-demand delivery, ad-tech auctions, or high-frequency trading/energy platforms.
Proven success in building and deploying real-time optimisation systems - including vehicle routing, maps, dynamic assignment (e.g.Hungarian algorithm), integer linear programming, and reinforcement learning-based control loops - at 10K+ TPS scale.
Deep technical proficiency with microservice architectures, event-driven systems (Kafka or equivalent), geospatial frameworks (H3/S2), and languages such as Python, Go, and Java.
Hands-on experience establishing end-to-end ML infrastructure, including online/offline feature pipelines, feature stores and A/B experimentation platforms.
Relentlessly strive to push towards best practices and team goals while being flexible in a fast-paced startup environment.
You have an entrepreneurial spirit, strong commercial acumen, grit, and a deep appreciation for quality.
Sr. Director IT, FICO Solution Architect (202907)
Information technology manager job in Corona, CA
BCTG's direct client is looking for a Sr. Director IT, FICO Solution Architect. We are looking for a trailblazer of end-to-end solutions! You'll be steering the ship with a powerful vision for managing SAP architecture, design, and governance. Lead the charge in adopting cutting-edge Artificial Intelligence (AI) and automation technologies across the organization, collaborating with internal business leaders, IT, and external partners. Your mission? Supercharge employee productivity and tackle the electrifying challenges of our global supply chain. Ready to make an impact and ride the wave of innovation?
The Impact You'll Make
Develop and execute IT strategies related to SAP FICO ensuring alignment with financial and business objectives. Provide technology leadership and expertise to evaluate appropriate solutions and for software evaluations.
Build and lead a global SAP FICO team within modules such as General Ledger, Accounts Receivable, Accounts Payable, Asset Accounting , Financial Supply Chain Management, Bank Communication Management, and Treasury Management, as well as their integration with other SAP Modules.
Oversee the strategic planning, development, and implementation of SAP FICO applications to support business objectives.
Deliver on large scale SAP transformational projects partnering with cross functional teams and adhering to the project timelines.
Identify inefficient business processes and systems across finance and automate using digital solutions. Analyze business requirements, prioritize based on solution cost/benefit analysis, present to leadership, and lead successful implementation roadmap.
Develop and maintain strong relationships with vendors and partners to delivery best in class solution that fit's and enables business requirements.
Be an active member of the IT leadership team within the organization. Ensure that digital transformation roadmaps and strategies align with the overall organizational goals and objectives.
Partner closely with end-to-end solution verticals to understand requirements and ensure no business risk, quality and deliver the project on budget and timeline.
Who You Are
Prefer a Bachelor's Degree in the field of -- Business or related technical degree
More than 10 years of experience in an IT business applications organization.
More than 7 years of experience in working with SAP FICO, analytics and integrations.
Computer Skills Desired: Experience with SAP ECC/S4 in FICO area. Proven track record of leading SAP platform operations, hands on experience with S/4 implementations, stakeholder management skills, and a deep technical
knowledge of the SAP ecosystem. Preferred Certifications: N/A
Additional Knowledge or Skills to be Successful in this role: N/A
This position has an estimated annual salary of $182,250 - $225,00.
Information Technology Application Support
Information technology manager job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
IT & Network Engineer
Information technology manager job in Long Beach, CA
Hours: Full Time (Contract to Hire)
The role
Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs.
What you'll do
Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules.
Combines core IT operations with hands-on support for live events and broadcast environments.
Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems.
Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms.
Install, configure, and maintain hardware and software across onsite environments.
Ensure network and endpoint security, including patching, access control, encryption, and monitoring.
Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.).
Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments.
Maintain asset inventories and ensure timely provisioning of equipment.
Develop and document IT processes, SOPs, and system configurations.
Provide onsite hands-on support for escalated tickets and urgent operational issues.
Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs.
What you'll bring
Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering
Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred)
Expertise with Windows, mac OS, and cloud-based admin environments
Experience managing identity management platforms (Okta, Azure AD, Google Workspace)
Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management
Experience supporting production, studio, or hardware-intensive teams a plus
Outstanding attention to detail
Excellent communication skills and ability to operate with urgency in a fast-paced environment
We'll be extra pumped if you have
Experience in tech, media, SaaS, gaming, or immersive environments
AV/production network experience (NDI, Dante, broadcast systems)
Experience with cloud networking (AWS, Azure, GCP)
Certifications such as CCNA/CCNP, Network+, Security+, or equivalent
Experience supporting hardware used in XR, AI, or 3D production workflows
Our Culture
Impact: Play a crucial role in our growth journey.
Culture: Join a vibrant team valuing creativity and collaboration.
Growth: Thrive in a fast-paced, dynamic environment.
Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
Ready to shape our future? Apply now and be part of something extraordinary!
We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes.
Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.
CCPA Notice for California Job Candidates: Please review our CCPA notice at
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The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.
Information Technology (IT) Technician
Information technology manager job in San Francisco, CA
Insight Global is seeking an IT Technician to join a client in the San Francisco area. You will provide internal network support and general IT assistance within a dynamic, Museum setting with diverse technology needs. This role will support a staff of approximately 50-75 employees and work closely with a small IT team (3-5 members).
Key Responsibilities:
Network & Connectivity Support
• Maintain internal network connectivity
• Troubleshoot Wi-Fi issues
• Provide printer and internet support
Helpdesk & Customer Service
• Respond to support tickets and resolve technical issues
• Deliver excellent customer service through direct interaction with staff
• Provide onsite support three days per week (Tuesday-Thursday)
Password & Account Management
• Reset passwords and troubleshoot login issues
• Assist with account access problems
Inventory & Hardware Management
• Track and manage hardware inventory
• Perform light helpdesk tasks, including basic troubleshooting for:
o Windows systems
o Mobile devices
Required Skills & Experience
• 2+ years of experience in IT support or helpdesk roles
• Strong troubleshooting skills for network and hardware issues
• Excellent communication and customer service abilities
• Ability to work onsite as scheduled
Compensation: $25/hr to $27/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
IT Engineer - Oracle ERP & PL/SQL
Information technology manager job in San Jose, CA
IT Engineer - Oracle ERP & PL/SQL (6-Month Contract | On-site, San Jose, CA)
We are seeking a highly experienced and technically skilled IT Engineer with deep expertise in Oracle E-Business Suite (EBS) and PL/SQL development. This is a critical 6-month contract role, requiring candidates to work On-site in San Jose, CA, with the possibility of extension.
Role Details:
Job Title: IT Engineer - Oracle ERP & PL/SQL
Location: San Jose, CA (On-site Required)
Duration: 6 months (with potential for extension)
Implementation Partner: Infosys
End Client: To be disclosed (Major Enterprise Client)
IMPORTANT: Eligibility Requirements
Due to client mandates, only candidates who are legally authorized to work in the US without sponsorship can be considered:
US Citizens (USC) & Green Card Holders (GC) ONLY
Job Description & Technical Requirements
The ideal candidate will have a minimum of 8 years of experience in Oracle EBS technical development and support. You will be responsible for designing, developing, and optimizing solutions within the Oracle database environment.
Core Technical Expertise:
Oracle EBS & PL/SQL Development: Minimum 8 years of hands-on technical development and support experience in Oracle E-Business Suite (EBS) and Oracle PL/SQL.
Database Programming: Expertise in Oracle PL/SQL, SQL, including designing, developing, and maintaining stored procedures, packages, functions, and triggers to support and enhance EBS applications.
Module Understanding: Comprehensive technical understanding of key Oracle EBS modules, specifically Order Management, Shipping, and Inventory.
Customization (RICEW): Proven ability to develop and customize Oracle EBS applications, including Reports, Interfaces, Conversions, Extensions, and Workflows (RICEW objects), using Oracle development tools (Oracle Forms, Oracle Reports, Oracle Workflow, and BI Publisher).
Performance Tuning: Strong skills in optimizing SQL queries and PL/SQL code for maximum performance and efficiency within the Oracle database environment.
Architecture: Strong understanding of Oracle EBS architecture and data models.
Key Responsibilities:
Technical Support: Provide technical support and troubleshooting for Oracle EBS modules, resolving complex issues related to performance, data integrity, and system errors.
Collaboration: Collaborate effectively with functional teams, business analysts, and end-users to translate business requirements into technical specifications and solutions.
Implementation: Implement and configure Oracle E-Business Suite (EBS) applications, ensuring alignment with business processes.
SDLC Participation: Actively participate in all phases of the Software Development Lifecycle (SDLC).
Documentation: Create and maintain comprehensive technical documentation and user guides.
📩 How to Apply:
You can share resumes at ******************** OR Call us on *****************
IT Google Workspace Engineer
Information technology manager job in Santa Clara, CA
We have below Following Contract Positions Available If you have profiles please share me at ******************************
Job Title: IT Google Workspace Engineer
Duration Contract
Skillset Requirements for the Role:
IT Google Workspace Engineer
- BS/MS degree in computer science, engineering, or a related subject, or equivalent experience.
- Proven experience in a systems engineer or similar role, with a strong background in IT infrastructure and support.
- Deep, hands-on experience administering Google Workspace (formerly G Suite) at an enterprise level.
- Managed or led the full lifecycle of Microsoft 365 to Google Workspace migrations, including data transfer, user provisioning, and post-migration support.
- Demonstrable experience using ITSM tools, with a strong preference for ServiceNow.
- Fundamental understanding of information security principles and experience working collaboratively with security teams.
- Solid scripting skills (e.g., Javascript, Python, GAM) to automate tasks and improve efficiency.
- Excellent communication skills, able to articulate technical issues to both technical and non-technical audiences and work effectively across teams.
- Highly self-motivated, AI evangelist, possessing an energetic disposition and a positive attitude geared toward data-driven decisions and high-impact outcomes.
- Plays a key role in maintaining service level agreements, applying formal change management procedures to minimize risk and disruption, and leading incident response efforts.
- Capable of independently driving initiatives forward, defining requirements, building project plans, and managing resources to deliver successful outcomes.
- Continuously embraces emerging technologies, including AI-powered tools, to enhance service delivery, drive automation, and stay adaptive in a fast-evolving IT landscape.
Share me resumes at ******************************
Network Administrator
Information technology manager job in Burbank, CA
Onsite for first 90 days in Burbank, hybrid thereafter. Contract-to-hire. No 3rd party vendors, please.
We are seeking a skilled Network Administrator with hands-on Fortinet experience to support and optimize a complex enterprise network environment. This role will be responsible for maintaining high-availability infrastructure across LAN/WAN, data center networks, wired/wireless systems, and converged services while serving as an escalation point for advanced network issues.
Key Responsibilities
Administer and support FortiGate firewalls, including configuration, VPN, SD-WAN, security policies, logging, and firmware upgrades
Serve as Tier III escalation for network incidents, outages, and performance issues
Maintain and troubleshoot enterprise LAN/WAN infrastructure across multiple locations
Manage routing, switching, VLANs, ACLs, and QoS across Cisco and/or Juniper environments
Support data center network technologies and connectivity
Monitor network health, capacity, and uptime using tools such as Auvik or similar
Assist in network change control, documentation, and standards improvements
Collaborate with MSP partners and internal IT teams to ensure efficient issue resolution
Contribute to continuous improvements in network performance, resilience, and security posture
Required Qualifications
3+ years of experience supporting enterprise or service provider networks
Fortinet experience required - FortiGate firewalls (NSE 4 or higher strongly preferred)
Demonstrated experience resolving escalated networking issues (Tier 2/3)
Strong understanding of TCP/IP networking, routing, switching, VPN, network security, and wireless technologies
Preferred / Nice-to-Have Skills
Cisco or Juniper switching experience
CCNA or higher certification
MSP environment exposure including:
Auvik or similar network monitoring platform
ConnectWise RMM and PSA tools or comparable solutions
Experience with converged services (voice/video over IP), SD-WAN, and data center networking
IT Engineer L2 (Managed Services Industry)
Information technology manager job in Fullerton, CA
Leading MSP with over four decades of experience helping private companies and government entities modernize and secure their IT infrastructure. We specialize in cybersecurity, cloud computing, network/server management, and desktop/application support. Our commitment to employee development is unmatched - we provide hands-on training, cover certification costs, and offer paid time during business hours to help you grow your skills and advance your career.
What You'll Do:
Resolve escalated, complex technical issues beyond Level 1 capabilities
Act as a go-to expert for troubleshooting systems, applications, and network infrastructure
Manage incident tickets with SLA compliance and clear communication
Assist with designing, testing, and deploying solutions to improve system reliability
Document processes, resolutions, and best practices to empower the support team
Collaborate closely with Level 3 support, sysadmins, and project teams on ongoing initiatives
Drive continuous improvement through process automation and system optimization
Must-Have:
Strong experience in advanced technical troubleshooting within an MSP environment
MSP industry experience is a must
Ability to work humbly, collaboratively, and with a strong work ethic
Excellent communication and documentation skills
Passion for learning and improving IT service delivery
Compensation: $31+/hour + benefits and bonuses
Location: Fullerton, CA
Benefits:
Health insurance coverage
Generous PTO and paid holidays
Sick leave
Mileage reimbursement for onsite visits
Certification cost reimbursement
Bonus eligibility
Fiber Network Technician
Information technology manager job in Cambria, CA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Responsible for tasks in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub.
• Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services.
• Installs and configures routers, set top boxes. May assist with installation of PC software as needed and ensure proper configuration of the customer's PC. Interacts with the Fiber Solution Center as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).
• Installs, maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub.
• Interfaces with customer to negotiate the placement of equipment, may assist with account registration, e-mail, and web access, and training the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquiries and provides follow-up.
• Interprets schematic work order drawings to determine job specifications and installation needs. Effects problem solving where appropriate.
• Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
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Qualifications
• 1-2 years job related experience or equivalent experience.
• Ability to identify and distinguish audible tones/levels and ability to perceive difference in colors.
• Able to read and interpret architectural, electrical wiring diagrams.
Additional Information
To know more about the position or to schedule an interview, please contact:
Mohita Tejwani
**************
*******************************
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