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Information technology operations manager vs information technology director

The differences between information technology operations managers and information technology directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology operations manager and an information technology director. Additionally, an information technology director has an average salary of $138,906, which is higher than the $114,752 average annual salary of an information technology operations manager.

The top three skills for an information technology operations manager include customer service, project management and ITIL. The most important skills for an information technology director are customer service, project management, and cloud.

Information technology operations manager vs information technology director overview

Information Technology Operations ManagerInformation Technology Director
Yearly salary$114,752$138,906
Hourly rate$55.17$66.78
Growth rate16%16%
Number of jobs160,08887,765
Job satisfaction-4
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 67%
Average age4747
Years of experience88

What does an information technology operations manager do?

An Information Technology Operations Manager is responsible for the smooth running of the computer systems. They ensure the operation of computer systems in accordance with specifications, costs, and timelines.

What does an information technology director do?

An information technology (IT) Director is an individual responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors. Aside from managing workers, an IT director should possess problem-solving skills and an aptitude for organizational thinking. An IT director must also identify new market opportunities and should lead an effort to improve the organization's IT process.

Information technology operations manager vs information technology director salary

Information technology operations managers and information technology directors have different pay scales, as shown below.

Information Technology Operations ManagerInformation Technology Director
Average salary$114,752$138,906
Salary rangeBetween $86,000 And $152,000Between $97,000 And $197,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyGoogleThe Tipping Point
Best paying industryFinanceTechnology

Differences between information technology operations manager and information technology director education

There are a few differences between an information technology operations manager and an information technology director in terms of educational background:

Information Technology Operations ManagerInformation Technology Director
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Information technology operations manager vs information technology director demographics

Here are the differences between information technology operations managers' and information technology directors' demographics:

Information Technology Operations ManagerInformation Technology Director
Average age4747
Gender ratioMale, 85.3% Female, 14.7%Male, 88.1% Female, 11.9%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between information technology operations manager and information technology director duties and responsibilities

Information technology operations manager example responsibilities.

  • Lead all technology upgrades and infrastructure improvements while managing desktop and SharePoint support staff.
  • Negotiate contracts, and manage external service providers such as, CDN, hosting, telecom, and SAAS.
  • Manage staff within assign area, desktop, server, database, network, VoIP, file transfer and implementation.
  • Manage, plan, document and implement a multi-cloud and DNS provider consolidation for a high traffic cell phone application.
  • Create, develop and distribute TCO and ROI matrices for SAN (storage area network) environments and manage services engagements.
  • Manage project for successful installation of Cisco VoIP telephone system.
  • Show more

Information technology director example responsibilities.

  • Lead the implementation of the ServiceNow ITSM solution.
  • Work with customers and internal management to create and manage acceptable SLA standards and measurements.
  • Manage the migration of email system for 400 plus users from Novell GroupWise to Google Gmail.
  • Manage the QA department and oversee the support of all storage for the company and its outsource customers.
  • Perform resource planning for a portfolio of projects via prioritizing the demand queue and successfully managing business relationships.
  • Lead the prototyping of a Microsoft SharePoint implementation that customize the look & feel to support the organizational requirements.
  • Show more

Information technology operations manager vs information technology director skills

Common information technology operations manager skills
  • Customer Service, 10%
  • Project Management, 7%
  • ITIL, 6%
  • Cloud, 4%
  • Network Infrastructure, 4%
  • Azure, 4%
Common information technology director skills
  • Customer Service, 10%
  • Project Management, 7%
  • Cloud, 6%
  • Network Infrastructure, 6%
  • Disaster Recovery, 3%
  • Windows Server, 3%

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