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The differences between information technology operations managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology operations manager and an information technology technical services manager. Additionally, an information technology operations manager has an average salary of $114,752, which is higher than the $114,021 average annual salary of an information technology technical services manager.
The top three skills for an information technology operations manager include customer service, project management and ITIL. The most important skills for an information technology technical services manager are project management, ITIL, and service management.
| Information Technology Operations Manager | Information Technology Technical Services Manager | |
| Yearly salary | $114,752 | $114,021 |
| Hourly rate | $55.17 | $54.82 |
| Growth rate | 16% | 16% |
| Number of jobs | 160,088 | 209,334 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 64% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
An Information Technology Operations Manager is responsible for the smooth running of the computer systems. They ensure the operation of computer systems in accordance with specifications, costs, and timelines.
An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.
Information technology operations managers and information technology technical services managers have different pay scales, as shown below.
| Information Technology Operations Manager | Information Technology Technical Services Manager | |
| Average salary | $114,752 | $114,021 |
| Salary range | Between $86,000 And $152,000 | Between $86,000 And $150,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Mayo Clinic | |
| Best paying industry | Finance | Finance |
There are a few differences between an information technology operations manager and an information technology technical services manager in terms of educational background:
| Information Technology Operations Manager | Information Technology Technical Services Manager | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between information technology operations managers' and information technology technical services managers' demographics:
| Information Technology Operations Manager | Information Technology Technical Services Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 85.3% Female, 14.7% | Male, 81.6% Female, 18.4% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |