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Information technology operations manager vs operations technician

The differences between information technology operations managers and operations technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an information technology operations manager has an average salary of $114,752, which is higher than the $40,899 average annual salary of an operations technician.

The top three skills for an information technology operations manager include customer service, project management and ITIL. The most important skills for an operations technician are customer service, hand tools, and preventative maintenance.

Information technology operations manager vs operations technician overview

Information Technology Operations ManagerOperations Technician
Yearly salary$114,752$40,899
Hourly rate$55.17$19.66
Growth rate16%5%
Number of jobs160,088191,960
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 40%
Average age4743
Years of experience8-

What does an information technology operations manager do?

An Information Technology Operations Manager is responsible for the smooth running of the computer systems. They ensure the operation of computer systems in accordance with specifications, costs, and timelines.

What does an operations technician do?

An operations technician is a plant employee responsible for monitoring and operating facilities of work platforms in a firm. To ensure supply availability and reduce rig downtime, operations technicians collaborate with engineers to troubleshoot mechanical problems and perform maintenance. They promote production safety by implementing instructions and procedures following the company's safety and environmental standards. They also maintain records of equipment history and report accidents to the appropriate personnel.

Information technology operations manager vs operations technician salary

Information technology operations managers and operations technicians have different pay scales, as shown below.

Information Technology Operations ManagerOperations Technician
Average salary$114,752$40,899
Salary rangeBetween $86,000 And $152,000Between $30,000 And $55,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaHawaii
Best paying companyGooglePacific Northwest National Laboratory
Best paying industryFinanceEnergy

Differences between information technology operations manager and operations technician education

There are a few differences between an information technology operations manager and an operations technician in terms of educational background:

Information Technology Operations ManagerOperations Technician
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon University-

Information technology operations manager vs operations technician demographics

Here are the differences between information technology operations managers' and operations technicians' demographics:

Information Technology Operations ManagerOperations Technician
Average age4743
Gender ratioMale, 85.3% Female, 14.7%Male, 79.5% Female, 20.5%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 3.3% White, 62.3% American Indian and Alaska Native, 1.1%
LGBT Percentage11%4%

Differences between information technology operations manager and operations technician duties and responsibilities

Information technology operations manager example responsibilities.

  • Lead all technology upgrades and infrastructure improvements while managing desktop and SharePoint support staff.
  • Negotiate contracts, and manage external service providers such as, CDN, hosting, telecom, and SAAS.
  • Manage staff within assign area, desktop, server, database, network, VoIP, file transfer and implementation.
  • Manage, plan, document and implement a multi-cloud and DNS provider consolidation for a high traffic cell phone application.
  • Create, develop and distribute TCO and ROI matrices for SAN (storage area network) environments and manage services engagements.
  • Manage project for successful installation of Cisco VoIP telephone system.
  • Show more

Operations technician example responsibilities.

  • Manage safety program to ensure compliance with company, OSHA, NFPA-70E and industry regulations, policies and procedures.
  • Perform machining, including but not limit to components using mills, lathes and surface grinders to accomplish repairs.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Participate in troubleshoot of control systems and complex equipment associate with gasoline / crude oil operations.
  • Follow production ISO and ESD standards.
  • Provide UNIX training and support to development and operations staff.
  • Show more

Information technology operations manager vs operations technician skills

Common information technology operations manager skills
  • Customer Service, 10%
  • Project Management, 7%
  • ITIL, 6%
  • Cloud, 4%
  • Network Infrastructure, 4%
  • Azure, 4%
Common operations technician skills
  • Customer Service, 8%
  • Hand Tools, 8%
  • Preventative Maintenance, 6%
  • Ladders, 5%
  • Safety Procedures, 5%
  • Patients, 4%

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