Information technology specialist jobs in Bozeman, MT - 26 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

(17131) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The IT Specialist is responsible for providing technical assistance to computer system users. This includes answering questions and resolving computer issues for clients in person, via telephone, or from a remote location. They must assist regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems in compliance with One&Only Resorts' standards of operations. Key Duties & Responsibilities * Install and perform minor repairs to hardware, software, and peripheral equipment following design or installation specifications * Oversee the daily performance of computer systems * Support the information system function within the resort, using appropriate systems management procedures and practices to ensure operating effectiveness and data integrity * Assist the Director, IT in entire-network maintenance, including the administration and documentation of computer networks, telephone, and cable TV networks * Read technical manuals, confers with users, and conducts computer diagnostics to investigate and resolve problems, providing technical support * Answer users' inquiries regarding computer software and hardware operations to resolve problems * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software * Confer with colleagues to establish requirements for new systems or modifications * Develop training materials and procedures, and/or trains users in the proper use of hardware and software * Use and handle IT equipment with care, according to the Director's instructions * Maintain a record of daily data communication transactions, problems, remedial actions taken, and installation activities * Refer major hardware and software problems and defective products to vendors / technicians for service * Prepare evaluations of software and hardware, recommending improvements or upgrades * Inspect equipment and reads order sheets to prepare deliveries to users * Observe system functioning to verify correct operations and detect errors * Attend briefings and meetings as requested * Perform additional duties, as assigned by the Director, IT or other members of Management Skills, Experience, & Educational Requirements * Previous experience working in IT within a resort environment is preferred * Relevant entry-level certifications preferred: CompTIA ITF+, A+, Network+, Security+, Microsoft MTA, and ITIL v3 Foundation * Ability to translate complex technical issues into terms easily understood by end users * Proficiency in Help Desk software, ticketing systems, and endpoint management tools * Excellent customer service skills, even in times of high demand, low resources, or unhappy users Benefits * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * 14 nights per year starting at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 30 pounds * Remaining in a stationary position for long periods * Constantly operating a computer and other office productivity machinery * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR Qw49Dfin2c

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Desk Agent SUMMARY The Spa Desk Agent will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in addition to promoting the retail outlets and increasing retail revenues. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa. Provide services to guests in a timely, courteous and proficient manner. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa. QUALIFICATIONS High school or equivalent education required Minimum 2 -3 years of customer service experience in a hotel or Spa environment Working knowledge of spa services and products Possess basic math skills and have the ability to accurately handle billing Ability to communicate clearly and speak, read, write and understand English eloquently Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PREFERRED Prior front desk experience Luxury hotel experience strongly preferred Bachelor's Degree PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. Ability to obtain a Federal Clearance and US citizenship is required. This is a remote position. Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

Montana Conservation Corps' (MCC) mission is to inspire young people through hands-on conservation service to be leaders, stewards of the land and engaged citizens who improve their communities. Founded in 1991, MCC is a private, nonprofit organization. There are 4 regions, with approximately 40 staff and 300 members who serve each year in leader, member or intern positions. MCC receives Federal grant money through the Corporation for National & Community Service. This grant is used to provide participant stipends and education awards, as well as to support our programming: offering leadership development to Leaders and Members. MCC offers crew-based programming that uses natural resource and community service projects to foster personal and crew development. While most of the work we accomplish is in the field, our main goal is not to build trails but to help members develop the knowledge, skills, and attitudes needed to be active citizens in their community. Further help on this page can be found by clicking here. Member Duties : The Field Support Technician (FST) responsibilities include supporting the training of Field Leaders and providing field visitation and logistical support to help ensure the successful completion of MCC projects and programming. The FST, under the supervision of the Regional Program Manager, works with all regional staff and must maintain communication between the office and the field. The FST helps ensure that MCC policies and procedures are followed by all members and leaders while establishing and maintaining a good working relationship with project partners. The FST will be called upon to lead or join an existing crew when necessary. FSTs must be self-motivated and flexible in order to meet the changing needs of the position. The FST is an AmeriCorps participant and is entitled to the benefit package offered to all AmeriCorps participants. Program Benefits : Education award upon successful completion of service , Health Coverage . Terms : Uniforms provided and required . Service Areas : None Skills : None

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you. Job Overview: As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. Key Responsibilities: Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability. Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards. Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date. Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations. Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security. Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation. What We Offer: Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment. Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT. Competitive Compensation: We offer competitive rewards for your compensation and efforts. Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field. Education: Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required. Experience: 3+ years of experience in data center operations, with a strong focus on independent or freelance projects. Technical Skills: Extensive hands-on experience with Cisco and Juniper networking devices. Strong proficiency in managing and troubleshooting Windows and Linux-based systems. Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs). Experience with virtualization technologies such as VMware or Hyper-V is a plus. Certifications: Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General Requirements: Ability to travel to various data center locations on short notice. Flexibility to work outside regular hours, including nights and weekends if required. Must have access to necessary tools and equipment to perform data center tasks. Strong problem-solving skills, with the ability to work independently and remotely. Excellent communication skills for collaboration with remote teams.

Are you looking for an opportunity to make a difference? At Mesa Labs we're passionate about protecting the vulnerable by enabling scientific breakthroughs, ensuring product integrity, increasing patient and worker safety, and improving quality of life around the world. At Mesa Labs we offer competitive wages, including potential bonus opportunities, equity awards, commission, and a comprehensive benefits package based on the position. Base Compensation Range: $63,000 - $78,750 * In addition, you qualify for: * Annual bonus opportunity of 10% based on company performance Outstanding Benefits and Perks We are proud to offer a variety of benefits that meet the diverse needs of our employees: * Eligible for benefits the first day of the month after you start * Tiered Medical, Dental and Vision Insurance options, Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts * Company paid short term and long-term disability (unless covered by a state disability plan) * Company paid life insurance and AD&D * Flexible Time Off Policy * Paid sick leave of 48 hours per calendar year * Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws * 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1 * Employee Wellness and Financial Assistance Resources through Cigna and NY Life * Nine (9) paid company holidays per year This position supports Mesa's Corporate business. At Mesa Labs, we apply technical expertise and technological innovation to improve quality of life for patients, workers, and consumers worldwide. Our products and services directly impact the critical environments that advance medical breakthroughs, keep industry moving, and ensure the safety of products we use every day. Job Summary The IT Operations Analyst is responsible for monitoring, maintaining, and improving the organization's IT infrastructure to ensure reliability, security, and efficiency. This role applies technical knowledge and analytical skills to resolve moderately complex issues, support critical systems, and optimize operations. The position works with limited supervision, collaborates across IT teams, and contributes to process improvements that enhance system performance and end Duties/Responsibilities: System Monitoring and Maintenance: * Configure, maintain, and monitor network and server systems, including routers, switches, firewalls, and operating systems. * Apply system updates, patches, and configuration changes with minimal supervision. * Monitor performance metrics to identify trends and recommend improvements. Troubleshooting and Support: * Respond to user and system issues, performing root cause analysis for recurring incidents. * Resolve moderately complex IT problems and escalate advanced issues to senior staff when needed. * Document incidents, solutions, and preventive measures in knowledge repositories. Security and Compliance: * Implement and monitor security protocols such as VPN, firewall rules, and intrusion detection. * Participate in system audits and support compliance with internal and external security requirements. * Contribute to business continuity and disaster recovery planning and testing. Process and Documentation: * Develop and maintain documentation for standard operating procedures, system configurations, and change management records. * Suggest improvements to workflows, tools, and automation opportunities to increase efficiency. * Provide training and knowledge sharing to junior staff and end-users. Collaboration and Communication: * Partner with cross-functional IT teams to ensure smooth delivery of technology services. * Translate technical information into clear guidance for non-technical stakeholders. * Participate actively in team meetings, projects, and process improvement initiatives. Experience/Education: * Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2 years of experience in IT operations, systems support, or related technical roles. Knowledge & Skillsets Required: * Strong understanding of networking concepts (TCP/IP, DNS, DHCP, routing, switching). * Experience with server administration (Windows/Linux), virtualization, and cloud environments. * Familiarity with monitoring and ticketing tools (e.g., SolarWinds, ServiceNow, etc.). * Working knowledge of security practices, backup and recovery, and compliance requirements. * Strong problem-solving skills with the ability to diagnose and resolve moderately complex issues. * Effective communication and documentation skills. * Ability to work independently while contributing to team goals. Physical Demands (US Only): * Sitting: Often for extended periods at desks or meetings. * Standing or walking: Occasionally for meetings or office tasks. * Using computers: Typing and using office equipment. * Lifting: Light, less than 10 pounds. * Repetitive motions: Frequent use of keyboard and mouse. Environmental Conditions (US Only): * Workspace: Climate control (air conditioning or heating) to ensure comfort. * Lighting: Adjustable lighting to reduce eye strain. * Noise Levels: The noise level is moderate, with occasional interruptions from phone calls and conversations. Use non-canceling headphones if necessary. * Ergonomics: Workstations with desk and adjustable chairs to support good postures. * Ventilation: Good ventilation to ensure a comfortable working environment, though this can vary depending on the building. Mesa Labs is an Equal Employment Opportunity Employer. Mesa Labs prohibits unlawful discrimination and harassment against applicants or employees based on age, race, sex, color, religion, creed, national origin or ancestry, disability, military status, sexual orientation, or any other status protected by applicable state or local law. Please note that Mesa Labs conducts criminal background checks upon offer acceptance.

This is a temporary, 6-month contract role. The Junior Service Desk Technician is responsible for the support of all end-user technologies that empower Telesign employees to perform their daily work. The successful candidate will be proficient in the technologies detailed below, have excellent communications skills and a focus on providing superior customer support. This is primarily an on-site role. Key responsibilies * Support all employee on-boarding activities including account creation, assignment of access rights, laptop configuration and software installation. * Provide deskside and remote support and troubleshooting to Telesign employees; diagnose and resolve end-user network or local printer problems, software and hardware issues. * Collaborate with other operations staff (systems administrators, network engineers, DBAs) when necessary to ensure Telesign staff have the services needed to perform their jobs. * Regular reporting on local activities and plans * Hands/Feet support of local file servers, server room, office networks, wireless access points, office security system, etc. * Escalating issues when needed to the proper team or subject matter expert. Essential Requirements * English proficiency * 0-2 years supporting users, both deskside and remote * 0-2 years supporting Windows and Mac operating systems * Active Directory - assigning membership, user and computer account management, and basic understanding of basic scripts * Office 365 * Global Protect client or similar * OKTA or similar SSO/SAML platform * JAMF and Intune or similar endpoint management platform * Experience supporting Teams and Zoom or similar UCaaS platforms * Experienced working with the JIRA or similar ticketing system * Ability to perform general maintenance duties including but not limited to, basic hardware repair, workstation setup, etc. Preferred Skills * Powershell scripting or any programming experience * Automation experience * Administration of any toolsets like JIRA, O365, Zoom, SharePoint…. * Any certifications in the tools listed above We are offering * Good compensation - Competitive € salary plus benefits package. * Development opportunities. * Challenging but also a friendly working environment. * And much, much more... About Telesign Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today's unique customer challenges by bridging businesses to the complex world of global telecommunications. Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation. Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics. About Proximus Global Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world's largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions - from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement - enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

Duties And Responsibilities Responsible for the operation and maintenance of all technical equipment used in television broadcasting for the MonatanaPBS Network ensuring uninterrupted services to the entire State of Montana. Plan, coordinate, and implement the technical requirements of MontanaPBS Television studio and field productions. Responsible for the safe operation and maintenance of radio frequency transmitters of all types in strict accordance with Federal Communications Commission regulations, Montana PBS standard operating procedures, and sound broadcast engineering practices. Provide technical support in classrooms, laboratories, and production facilities to Montana State University Faculty and Staff. Participate in the technical planning and implementation of new technologies at MontanaPBS. Physical Demands This position requires the ability to: transport up to 50 pounds, position self to stoop, bend, and crawl; ascend and descend ladders and stairs, and traverse long distances to remote sites, ability to operate snowmobiles, 4WD trucks and tow a trailer safely; ability to travel to and from remote sites safely under all weather conditions at all times of day; work under stressful circumstances in all weather conditions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Are you looking for an opportunity to make a difference? At Mesa Labs we're passionate about protecting the vulnerable by enabling scientific breakthroughs, ensuring product integrity, increasing patient and worker safety, and improving quality of life around the world. At Mesa Labs we offer competitive wages, including potential bonus opportunities, equity awards, commission, and a comprehensive benefits package based on the position. Base Compensation Range: $63,000 - $78,750 *In addition, you qualify for: Annual bonus opportunity of 10% based on company performance Outstanding Benefits and Perks We are proud to offer a variety of benefits that meet the diverse needs of our employees: Eligible for benefits the first day of the month after you start Tiered Medical, Dental and Vision Insurance options, Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts Company paid short term and long-term disability (unless covered by a state disability plan) Company paid life insurance and AD&D Flexible Time Off Policy Paid sick leave of 48 hours per calendar year Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1 Employee Wellness and Financial Assistance Resources through Cigna and NY Life Nine (9) paid company holidays per year This position supports Mesa's Corporate business. At Mesa Labs, we apply technical expertise and technological innovation to improve quality of life for patients, workers, and consumers worldwide. Our products and services directly impact the critical environments that advance medical breakthroughs, keep industry moving, and ensure the safety of products we use every day. Job Summary The IT Operations Analyst is responsible for monitoring, maintaining, and improving the organization's IT infrastructure to ensure reliability, security, and efficiency. This role applies technical knowledge and analytical skills to resolve moderately complex issues, support critical systems, and optimize operations. The position works with limited supervision, collaborates across IT teams, and contributes to process improvements that enhance system performance and end Duties/Responsibilities: System Monitoring and Maintenance: • Configure, maintain, and monitor network and server systems, including routers, switches, firewalls, and operating systems. • Apply system updates, patches, and configuration changes with minimal supervision. • Monitor performance metrics to identify trends and recommend improvements. Troubleshooting and Support: • Respond to user and system issues, performing root cause analysis for recurring incidents. • Resolve moderately complex IT problems and escalate advanced issues to senior staff when needed. • Document incidents, solutions, and preventive measures in knowledge repositories. Security and Compliance: • Implement and monitor security protocols such as VPN, firewall rules, and intrusion detection. • Participate in system audits and support compliance with internal and external security requirements. • Contribute to business continuity and disaster recovery planning and testing. Process and Documentation: • Develop and maintain documentation for standard operating procedures, system configurations, and change management records. • Suggest improvements to workflows, tools, and automation opportunities to increase efficiency. • Provide training and knowledge sharing to junior staff and end-users. Collaboration and Communication: • Partner with cross-functional IT teams to ensure smooth delivery of technology services. • Translate technical information into clear guidance for non-technical stakeholders. • Participate actively in team meetings, projects, and process improvement initiatives. Experience/Education: • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. • 2 years of experience in IT operations, systems support, or related technical roles. Knowledge & Skillsets Required: • Strong understanding of networking concepts (TCP/IP, DNS, DHCP, routing, switching). • Experience with server administration (Windows/Linux), virtualization, and cloud environments. • Familiarity with monitoring and ticketing tools (e.g., SolarWinds, ServiceNow, etc.). • Working knowledge of security practices, backup and recovery, and compliance requirements. • Strong problem-solving skills with the ability to diagnose and resolve moderately complex issues. • Effective communication and documentation skills. • Ability to work independently while contributing to team goals. Physical Demands (US Only): • Sitting: Often for extended periods at desks or meetings. • Standing or walking: Occasionally for meetings or office tasks. • Using computers: Typing and using office equipment. • Lifting: Light, less than 10 pounds. • Repetitive motions: Frequent use of keyboard and mouse. Environmental Conditions (US Only): • Workspace: Climate control (air conditioning or heating) to ensure comfort. • Lighting: Adjustable lighting to reduce eye strain. • Noise Levels: The noise level is moderate, with occasional interruptions from phone calls and conversations. Use non-canceling headphones if necessary. • Ergonomics: Workstations with desk and adjustable chairs to support good postures. • Ventilation: Good ventilation to ensure a comfortable working environment, though this can vary depending on the building. Mesa Labs is an Equal Employment Opportunity Employer. Mesa Labs prohibits unlawful discrimination and harassment against applicants or employees based on age, race, sex, color, religion, creed, national origin or ancestry, disability, military status, sexual orientation, or any other status protected by applicable state or local law. Please note that Mesa Labs conducts criminal background checks upon offer acceptance.

We are looking for a Salesforce System Specialist to join our team and play a key role in managing and optimizing our CRM ecosystem. Reporting to the Head of CRM Ecosystem, this role involves system and user administration of CRM tools (Salesforce Sales Cloud and Service Cloud), close collaboration with business and technical teams, and ensuring efficient system design and implementation. You will also support end users by addressing process-related questions, maintaining user documentation, and facilitating training to enhance tool adoption and efficiency. Key Responsibilities Support Product Roadmap Management * Together with the Digital Product Owner for CRM, collaborate with Business Stakeholders to gather and document in User Stories detailed business requirements * Create and maintain comprehensive documentation of business and system requirements. * Act as a liaison between different departments and teams to facilitate effective communication and cooperation. Platform Management and User Experience * Work with development teams to design and develop system solutions that meet business needs. * Ensure that systems and applications align with business objectives and industry best practices. * Monitor the health and safety of the CRM tools, ensuring their implementation and usage are in line with the recommendations/rules of IT security * Collaborate with developers and QAs to manage tool configurations and plug&play integrations with other systems * Actively participating in daily Scrum stand-ups, Sprint planning, user stories reviews, and retrospectives Support Cross - Functional collaboration * Collaborating with CRM end-users and business stakeholders to identify opportunities to streamline and optimize business processes using technology solutions. * Proactively propose to the Digital Product Owner process improvements to enhance operational efficiency and effectiveness. * Participate in projects and initiatives led by other teams (e.g. Sales, Marketing, Customer Operations) related to the CRM tool/data usage, supporting and advising on best practices and effective methodology * Provide regular reports on project progress and issues to stakeholders and management End-User Management and Training * Collaborating with the technical team, maintain accurate and up-to-date system documentation * Develop and maintain up-to-date the User support communication media, such as User manuals and FAQ, Video pills, Training material,.. * Support users in the adoption of the CRM tools in compliance with the PXG processes and policies * Lead the user management and first-line user support as needed, with IT issues being escalated to relevant teams. * Assist in managing change related to system implementations, including training and communication to end-users. * Ensure smooth transitions during system upgrades or migrations. Data Management and Reporting * Handle requests from end-users to develop and maintain reports and dashboards in the CRM tools * Assist in ad hoc reporting requests as needed * Run recurring data cleansing activities in the CRM systems to ensure an optimal level of CRM data quality and accuracy Essential Requirements * Bachelor's degree in economics, business management, Information Technology or any other related field * 2+ years of relevant experience * Good understanding of CRM platforms and tools (e.g. Salesforce Sales and Service Cloud, Marketing automation tools like Adobe Marketo and Marketing Cloud, Contract Management tools like DocuSign) * Ability to configure, optimize, and troubleshoot CRM functionalities, including workflow rules and process builders * Strong analytical and problem-solving skills * Experience with Agile methodology * Good communication and organizational skills to interact both, with business and technical stakeholders * Ability to create user guides, training materials, and process documentation. * Ability to execute a change management plan * Dynamic attitude and curiosity for all that concerns innovation technology * Basic Knowledge on APIs configuration and integration (nice to have) * Basic knowledge of programming language (e.g. SQL, SOQL, Java) (nice to have) * Salesforce Certified Administrator (nice to have) * Professional English working knowledge We are offering * Good compensation - Competitive € salary plus benefits package. * Development opportunities. * Challenging but also a friendly working environment. * And much, much more... About Proximus Global Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world's largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions - from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement - enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.