Information technology specialist jobs in Brunswick, GA - 31 jobs
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Computer Field Technician
Bc Tech Pro 4.2
Information technology specialist job in Brunswick, GA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-43k yearly est. 20h ago
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Brunswick, GA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-86k yearly est. 5d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology specialist job in Brunswick, GA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$30k-41k yearly est. 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology specialist job in Hinesville, GA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$55k-76k yearly est. 12d ago
Customer Technical Specialist
Peraton 3.2
Information technology specialist job in Brunswick, GA
Responsibilities
Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations. Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreements which require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.
The position requires on-site work at our Glynco, Georgia location.
Must be willing to Travel up to 25%.
Day to Day Work Responsibilities:
Provide hands-on technical support for a wide range of IT and network systems including:
Cisco switches, fiber backbones, and network infrastructure
Desktops, laptops, tablets, printers, scanners, and peripherals
Communication equipment (VoIP phones, cell phones, VTC units)
Transportation security systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks
Troubleshoot and resolve hardware, software, and network issues both remotely and in-person.
Perform installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals.
Support infrastructure components like fiber backbones, patch panels, and network interconnectivity, ensuring secure and reliable communications.
Log and manage updates through a ticketing system, maintaining accurate asset and configuration records.
Conduct routine IT inventory audits, update cabinet documentation, and ensure equipment records are current.
Partner with Peraton leadership to recommend technology and process improvements that enhance service delivery and customer experience.
Deliver support with a professional presence - often directly assisting senior government personnel in high-profile environments.
Provides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies.
Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities.
Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment.
#TSAImpact
Qualifications
Basic Qualifications:
Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS diploma/equivalent and 4 years experience.
U.S. Citizenship, must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance.
Experience with desk-side IT support.
Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.)
Preferred Qualifications:
Relevant DHS focused experience
A+ Certification
Network+ Certification
Cisco & Microsoft Certifications
Ability to install Cisco switches and complex fiber backbone interconnectivity.
Knowledge and experience connecting/patching/repairing Cat6 & fiber infrastructure.
Ability to communicate in a professional manner with senior executive government staff.
Physical Requirements:
Ability to spend 4+ hours per day on your feet, often walking long distances throughout airport and office environments to support customer equipment.
Ability to lift 40-50 pounds when installing IT equipment.
Ability to push/pull carts to transport equipment.
Ability to kneel, bend, and reach under desks to connect or repair cabling, and connect patch cables from patch panels to network switches.
Physical activity may include climbing ladders, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, grasping, and using hand tools.
Required to have close visual acuity to perform activities such as viewing a computer terminal.
Subject to hazards such as proximity to moving mechanical parts, moving vehicles, and electrical current.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
$39k-62k yearly Auto-Apply 17h ago
Computer Security Systems Maintenance Technician
Vets Hired
Information technology specialist job in Brunswick, GA
This position offers a dynamic and hands-on role focused on the deployment and maintenance of advanced computer security systems. The Computer Security Systems Technician is responsible for installing, configuring, and testing cutting-edge security technologies to ensure optimal performance and reliability.
A typical day involves reviewing project plans and schedules, collaborating with team members to assess installation requirements, executing system installations, configuring software, and conducting detailed functionality tests. Regular troubleshooting, maintenance, and prompt response to technical issues or customer inquiries are essential aspects of this role.
The position also includes participation in continuous training to stay current with evolving technologies and industry standards. Effective communication and collaboration with internal teams and external stakeholders are vital to provide project updates and resolve challenges during installations. This role provides an opportunity to develop valuable technical skills while contributing to critical security operations.
Key Qualifications and Skills
Strong problem-solving and analytical skills to address complex technical challenges.
Solid understanding of computer networking concepts and system configurations.
Excellent attention to detail to ensure compliance with security and operational specifications.
Effective communication skills for collaborating with team members and supporting customers.
Project management abilities for organizing tasks, meeting deadlines, and maintaining workflow efficiency.
Adaptability and a willingness to learn new technologies in a fast-changing environment.
Commitment to maintaining high standards of professionalism, integrity, and technical excellence.
Working Place: Brunswick, Georgia, United States Company : 2025 Nov 6th VIrtual - Sentrillion
$64k-87k yearly est. 60d+ ago
Computer Security Systems Maintenance Technician
Sentrillion 4.2
Information technology specialist job in Brunswick, GA
Join Sentrillion and play a critical role in enhancing computer security systems through cutting-edge computer security systems in the BrunswickGA regional area. This position offers an exciting opportunity to work on innovative projects that directly impact security landscapes. You will collaborate with talented professionals who share a commitment to excellence and integrity, fostering an environment where your skills and ideas will thrive.
Embrace the chance to push boundaries in technology while contributing to high-performance outcomes that ensure the safety and security of our nation. This is your opportunity to make a meaningful difference in a forward-thinking company that values customer focus and professional growth. Apply today and be part of something greater!
Sentrillion: Our Story - Let us introduce ourselves Cntrl-click-
Here
For nearly a quarter of a century, we have been helping secure America's borders and safeguard national assets through integrated technology solutions. We develop strategies and implement solutions that increase safety and security, save time, decrease cost, and improve outcomes. We are also committed to being a good corporate citizen and helping improve the communities in which we live and work by partnering with community organizations and volunteering. A right-sized organization, we are big enough to protect the perimeter of the country, yet small enough to rapidly respond to customer needs.
What it's like to be a Computer Security Systems Technician
As a Computer Security Systems Technician at Sentrillion you can expect a dynamic daily routine centered on ensuring the seamless deployment of cutting-edge security solutions. Your day will begin with reviewing project plans and schedules, followed by collaborating with team members to assess installation requirements. You'll be responsible for executing system installations, configuring software, and conducting thorough testing to guarantee optimal functionality. Regular troubleshooting and maintenance activities will be essential, including responding to customer inquiries effectively. Full benefits package available which includes health insurance, dental and vision coverage, life insurance options, accidental death, and dismemberment insurance, long and short-term life insurance, health care flexible spending account, dependent care flexible spending account, 401(k) plan, education reimbursement, training and certificate reimbursement and paid vacation, holiday, jury duty, bereavement, and military leave.
Additionally, you will participate in ongoing training sessions to stay up-to-date with the latest technologies and industry best practices. Communication with both internal teams and external stakeholders will be key, as you'll provide regular updates on project status and address any challenges encountered during installations. This role will enhance your skill set while contributing to critical national security efforts.
What we're looking for in a Computer Security Systems technician
To excel at this position with Sentrillion you will need a robust set of skills. Strong problem-solving abilities are crucial, as you will frequently encounter challenges that require innovative solutions. A solid understanding of computer networking concepts will be essential for effective system installations and configurations.
Additionally, attention to detail is paramount to ensure that installations meet security specifications and operational requirements. Effective communication skills will aid in collaborating with team members and addressing customer inquiries, while project management skills will help in organizing tasks and adhering to deadlines. A willingness to learn and adapt is vital in an ever-evolving security landscape, as well as a commitment to maintaining the highest standards of integrity and excellence.
Combining these skills will enable you to contribute significantly to Sentrillion's mission of enhancing national security.
Connect with our team today!
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
Sentrillion is an EEO Employer / Protected Vet / Disabled
$61k-81k yearly est. 60d+ ago
IT Service Desk Systems Administrator
Validatek 4.1
Information technology specialist job in Brunswick, GA
At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. *****************
Summary
The IT Service Desk Ticketing System Administrator serves as the technical authority responsible for the administration, configuration, and optimization of the IT Service Desk Ticketing System environment supporting the Federal Law Enforcement Training Centers (FLETC) or equivalent enterprise IT operations.
This role ensures the reliability, functionality, and performance of the Ivanti Service Management ecosystem-including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager-while maintaining strong data integrity, configuration control, and alignment with ITIL-based service management best practices.
The Administrator will collaborate closely with Service Desk leadership, IT operations teams, and enterprise stakeholders to enhance service delivery, automate workflows, and improve end-user satisfaction through efficient ITSM processes.
Responsibilities
System Administration & Configuration
* Administer and manage the Ivanti IT Service Management (ITSM) suite, including Service Manager, Voice Server, Asset Manager, and Change Manager.
* Maintain and configure the ticketing system to support ITIL-aligned processes for Incident, Problem, Request, Asset, and Change Management.
* Perform system maintenance, upgrades, and patching in coordination with vendor and IT support teams.
* Configure business rules, workflows, forms, dashboards, and reports to meet operational and reporting requirements.
* Ensure high system availability, data accuracy, and proper access control for all ITSM modules.
Database Design & Data Integrity
* Design and manage database schemas, data structures, and relationships within the Ivanti platform to ensure referential integrity and consistent data flow across ITSM components.
* Monitor and maintain database performance, optimizing queries, indexes, and data storage as needed.
* Support the integration of Ivanti systems with enterprise directories (e.g., Active Directory), inventory systems, and other IT management platforms.
* Develop and maintain data models, mappings, and documentation for all ITSM-related databases.
Service Desk Support & Enhancement
* Collaborate with the Service Desk Lead and IT leadership to define and refine ticket categorization, prioritization, and escalation workflows.
* Develop and maintain automated notification and routing rules to enhance response and resolution times.
* Monitor system utilization and incident trends to identify opportunities for workflow improvement or automation.
Reporting & Analytics
* Design and generate custom reports and dashboards to track Service Desk performance metrics such as ticket volume, resolution time, SLA compliance, and customer satisfaction.
* Provide executive-level summaries and trend analyses to support data-driven decision-making.
* Maintain audit logs, historical data, and documentation to support compliance and performance reporting requirements.
Collaboration & Change Management
* Coordinate with IT managers, developers, and engineers to implement approved changes in the ITSM environment.
* Review and process Change Requests in alignment with governance standards and Infrastructure Change Control Board (ICCB) processes.
* Collaborate with vendors and internal teams to troubleshoot technical issues, perform root cause analyses, and implement sustainable solutions.
* Participate in Service Desk strategy and improvement initiatives to align IT operations with organizational goals.
Qualifications
* At least 4 years of ticketing system management experience in a large IT services environment
* Certified in the administration and management of the FLETC IT Service Desk system, or equivalent verifiable hands-on experience.
* Extensive experience in database design and administration, including creating data schemas and structures with strong referential integrity.
* Proficiency in the administration, configuration, and optimization of:
* Ivanti Service Manager (ISM)
* Ivanti Voice Server
* Ivanti Asset Manager
* Ivanti Change Manager
* Strong understanding of ITIL-based Service Management processes and how they are implemented in ITSM platforms.
* Experience managing system configurations, workflows, and data migrations in a multi-tier ITSM environment.
* Must be able to pass the DHS law enforcement background check.
Preferred Qualifications:
* Bachelor's degree in InformationTechnology, Computer Science, or related field.
* Professional certifications such as:
* ITIL Foundation or Intermediate Certification
* HDI Support Center Analyst / Manager
* Ivanti Certified Administrator or Engineer
* Experience supporting federal or DoD IT environments, especially involving multi-site or distributed Service Desk operations.
Posted Min Pay Rate
Posted Max Pay Rate
Salary Disclosure
Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications. The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.
EEO Statement
ValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.
$60k-82k yearly est. Auto-Apply 60d+ ago
IT Service Desk Ticketing System Administrator (Onsite: Glynco, GA. - REF1882B)
Citizant 4.5
Information technology specialist job in Brunswick, GA
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Position Summary:
The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations.
Primary Responsibilities
Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows.
Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations.
Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity.
Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management.
Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements.
Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms.
Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies.
Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions.
Coordinate upgrades, patches, and version migrations with minimal disruption to operations.
Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures.
Provide user support and training for Service Desk staff and system stakeholders.
Qualifications
Required Qualifications
Certification or equivalent verifiable experience in the administration and management of Ivanti IT Service Desk system or similar enterprise ticketing systems.
Extensive experience designing and administering databases, including data schema and relationship modeling that ensures referential integrity.
Hands-on experience with Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager (required).
Strong understanding of ITIL-based service management processes (incident, change, problem, and asset management).
Ability to develop custom dashboards, forms, workflows, and reporting functions within a Service Management platform.
Excellent analytical, documentation, and troubleshooting skills.
U.S. Citizenship required and ability to obtain or maintain a DHS Public Trust clearance (Secret preferred).
Preferred Qualifications
Ivanti Certified Administrator or equivalent vendor certification.
Experience with SQL-based data analysis, report generation, or business intelligence tools.
Knowledge of API integrations, automation scripting, or system customization within ITSM platforms.
Prior experience supporting IT Service Desk systems in a federal or large enterprise environment.
Familiarity with change control, asset lifecycle management, and configuration management database (CMDB) concepts.
Education:
Bachelor's degree in a related field.
Clearance Requirement:
U.S. Citizenship is required to be considered
Active Public Trust or have the ability to obtain one.
Salary Range:
The expected pay range for this position is up to $95,000 yearly.
The exact pay rate will vary based on skills, experience, and location.
Citizant offers a competitive benefits package, including:
Medical, dental, and vision insurance
401(k)
Generous PTO
Company-paid life and disability insurance
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$95k yearly 26d ago
Technical Support Representative
Liveoak Fiber
Information technology specialist job in Brunswick, GA
We are excited to add this position to our growing team! LiveOak Fiber employees enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. At LiveOak Fiber, you will be part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate.
Position Overview & PurposeThe Technical Support Representative provides frontline technical assistance to customers by diagnosing service issues, troubleshooting network-related problems, and supporting the provisioning of voice and data services. This role ensures timely resolution of customer concerns, accurate documentation, and coordination with internal teams to deliver an excellent customer experience.
Essential Duties & Responsibilities- Troubleshoot and resolve customer technical issues through digital communication channels.- Assist with provisioning of voice and data services and phone number porting.- Process new customer orders and update existing accounts.- Schedule installations, work orders, and trouble calls.- Apply foundational networking principles to diagnose service-related problems.- Work daily tickets using customer service and ticketing systems.- Collaborate with engineering and customer service teams to resolve escalated issues.- Use tools such as Calix Cloud to monitor and troubleshoot customer network performance.- Escalate complex issues when appropriate to ensure timely resolution.- Conduct proactive outreach to address potential service concerns and gather customer feedback.
Knowledge, Skills & Abilities- Strong customer service orientation with clear communication skills.- Basic understanding of fiber internet services, networking, and related equipment.- Effective troubleshooting and problem-solving abilities.- Proficiency with customer service platforms, ticketing systems, and diagnostic tools.- Ability to work independently and collaboratively in a team environment.- Detail-oriented with strong organizational and time-management skills.
Basic Qualifications & Competencies- Minimum 2 years of technical support experience with networking or telecommunications background.- Experience supporting voice services, provisioning, and updating customer accounts.- Experience scheduling work orders using dispatch or service systems.- Familiarity with billing and provisioning platforms.- Ability to work flexible hours, including occasional nights and weekends.- Strong communication, customer service, and problem-solving skills.- Technical certifications (e.g., Network+, CCNA) are a plus.
Preferred Qualifications & Competencies- Associate degree or equivalent experience.- Experience in the telecommunications or ISP industry.- Knowledge of fiber optic technology and related equipment.- Certifications in customer service or technical support.
Physical Demands & Working Environment- Walking: up to 40%- Standing: up to 40%- Reaching: up to 10%- Lifting/Bending: up to 10%- Work environment includes both indoor and occasional outdoor tasks.- Ability to lift up to 45 pounds.- Travel: 10%STATEMENTThe qualification requirements, physical demands, and work environment characteristics described in this are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully.
This in no way states or implies that the essential duties described are the only responsibilities involved in the position. The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments.
This in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA).
Our workplace is committed to promoting a safe and healthy environment for all employees. Therefore, we maintain a drug-free workplace policy to ensure the well-being and productivity of our team.
$30k-42k yearly est. Auto-Apply 21d ago
Network Support Technician (Government)
Att
Information technology specialist job in Brunswick, GA
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support InformationTechnology Field Operations (ITFO) in Brunswick, GA.
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Job Duties/Responsibilities:
This role will include, but will not be limited to the following responsibilities:
Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches
Assist in maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
Provide inventory support and input to the provided inventory system for the customer
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
Conduct or provide new equipment deployments and/or requested deployment support
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
Analyzes functional business requirements and design specifications for functional activities
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
Required Clearance:
Public Trust (#clearable) (#publictrust)
Required Qualifications:
Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
Associate Degree or equivalent experience
1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
General knowledge network products and systems
Experience in a rapid paced, time sensitive, high-quality environment
Must have excellent team skills and collaboration skills
Attention to detail and follow-through
Ability to work with minimal supervision
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
Desired Qualifications:
Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply comprehensive knowledge across key tasks and high impact assignments
Experience evaluating system performance results and recommending improvements or optimizations
Experience performing IT hardware repairs and installing replacement parts
Experience planning and leading technology assignments and projects
Prior hands-on experience with the setup, configuration and administration of servers and backups
Experience functioning as a technical expert across multiple project assignments
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job
Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Brunswick, Georgia
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$61.6k-68k yearly Auto-Apply 60d+ ago
IT SYSTEMS ADMINISTRATOR - Onsite
Daniel Defense LLC
Information technology specialist job in Blackshear, GA
"Applicants must be legally authorized to work in the United States. At this time, Daniel Defense is unable to sponsor or support employment-based visas for applicants. Candidates must possess valid work authorization that does not require current or future visa sponsorship in order to be considered for this position."
At Daniel Defense Only the Best Build the Best…
Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to "Honor God and Defend Freedom" is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting.
As IT Systems Administrator at Daniel Defense, you will support the operation and maintenance of essential IT infrastructure across our manufacturing and business environments. You will work closely with engineers and cross-functional teams to ensure systems are secure, stable, and aligned with organizational needs. This role is ideal for individuals who are eager to grow their career in IT infrastructure while contributing to mission-critical operations in a high-performance manufacturing setting.
At Daniel Defense, we are redefining how technology accelerates industrial performance. As a IT Systems Administrator, you'll help keep systems running smoothly, support end users, and gain valuable exposure to complex IT environments including data centers, virtualization, cybersecurity, and automation.
Key Responsibilities:
* Monitor and maintain Windows and Linux environments and assist in supporting VMware virtualization platforms.
* Provide day-to-day support for HP server hardware and assist in managing network devices (e.g., HPE Aruba switches, basic firewall tasks).
* Respond to and resolve Service Desk tickets related to systems, user access, hardware, and software.
* Assist in system updates, patches, and basic configuration tasks to improve performance and security.
* Support Active Directory, Group Policy, and Office 365 administration tasks.
* Participate in system health checks, infrastructure monitoring, and alert response to maintain uptime.
* Work with IT and manufacturing teams to ensure minimal disruption to production operations.
* Document technical procedures, recurring issues, and configuration changes for knowledge sharing.
* Assist with routine cybersecurity hygiene such as patching, antivirus monitoring, and access audits.
* Maintain a safe, organized, and secure data center environment under guidance from senior staff.
* Support project implementation tasks and learn from engineers through hands-on experience.
* Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.
* Participates in the company's efforts to continuously improve Safety, 6S, Quality, Delivery and Productivity.
* Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment
* Other responsibilities as deemed appropriate or necessary by management.
Knowledge, Skills and Abilities:
Required
* Associate's or Bachelor's degree in InformationTechnology or related field, or equivalent combination of education and experience to successfully perform the responsibilities of this role.
* 1-3 years of IT support or systems administration experience, preferably in a Windows or hybrid environment.
* Basic understanding of virtualization, networking concepts, and server infrastructure.
* Experience supporting end users through ticketing systems and remote support tools.
* Familiarity with Office 365 administration and Microsoft Active Directory.
* Ability to learn quickly and take direction in a fast-paced, production-critical environment.
* Demonstrated ability to recognize and work in accordance with our Company Values.
* Strong troubleshooting, communication, and documentation skills.
* Demonstrated commitment to professionalism, integrity, and continuous learning.
* Ability to participate in 24x7 on-call rotation.
* Travel requirements: Up to 10% of the year; air travel may be necessary.
Preferred
* Exposure to or interest in VMware, Palo Alto firewalls, cloud platforms (Azure, AWS), or scripting (PowerShell).
* Experience working in a manufacturing, warehousing, or industrial IT setting.
* Basic understanding of cybersecurity principles or regulatory frameworks (e.g., CMMC, NIST).
* Willingness to pursue industry certifications (e.g., CompTIA, Microsoft, VMware, Cisco).
Physical Requirements:
* Must be able to lift and carry awkward items weighing up to 50 pounds.
* Requires intermittent standing, walking, sitting and bending throughout the work day.
* Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.
* Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.
Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace".
Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at will employer.
$55k-78k yearly est. 40d ago
Truck Care Level 1 Technician - Brunswick, GA
The Goodyear Tire & Rubber Company 4.5
Information technology specialist job in Brunswick, GA
**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** Join the esteemed Goodyear Truck Care Center, a renowned "on-highway" establishment dedicated to providing premier mechanical and tire services to the commercial trucking industry.
**Learn about our culture!** **Click Here to Hear from our Associates!**
**About the Role: What will you do?**
+ **Technical Expertise:** Execute proficient light mechanical duties on commercial highway trucks and trailers, covering areas such as electrical wiring and lighting, alignment, exhaust systems, brakes and air systems, driveline and suspension, air conditioning, engine cooling and radiators, and fuel systems
+ **On-Call Service:** Be prepared to perform on-call services as required
+ **Inventory Management:** Assist in stocking tires and maintaining well-organized storage areas.
+ **Service Excellence:** Uphold our commitment to "Service Excellence - Always", striving to meet the service objectives of the location and the expectations of our customers
+ **Physical Tasks:** Engage in various manual tasks that may involve light to heavy lifting, including handling commercial tires and wheels, with periods of standing, bending, and squatting
**Basic Requirements**
+ One year of previous commercial truck service experience
+ Must have a valid driver's license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements
+ Must be at least 21 years of age
+ Candidates must be legally authorized to work in the U.S.
**Benefits At-a Glance:**
+ Comprehensive benefits package: Medical, Prescription drug, Vision, Dental, Wellness Program, Life insurance, 401(k) with company matching, Paid vacation/Sick Pay and holidays, Tuition Reimbursement & Employee Discounts and Safe work environment
+ On-going Training and further career advancement opportunities
**About Us:** ** **
We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets.
\#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork
$34k-46k yearly est. 60d+ ago
Independent Contractor-Family Support Services
Health Connect America 3.4
Information technology specialist job in Jesup, GA
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
Scope of Services
The Independent Contractor-Family Support Services will provide family support services designed to improve family functioning and child well-being. Services may include, but are not limited to:
Coordinating with community providers to facilitate comprehensive care and referrals for families
Participating in collaborative case planning and case review meetings, when requested
Delivering case management activities such as:
Supervised visitation
Parent aide support
Behavioral Aide
Transportation
Crisis intervention
Advocacy and linkage to services (including drug screening facilitation if applicable)
Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS.
Offering parenting education and modeling positive parenting strategies
Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment
Maintaining documentation of services rendered, including case notes and service logs, in accordance with agency expectations
Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate
Qualifications
Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice)
or
High School Diploma/GED with at least 5 years of verifiable experience in the field
Strong understanding of family systems, trauma-informed care, and community resources
Reliable transportation, valid driver's license, and proof of insurance
Willingness to complete required background checks and contractor onboarding
Deliverables
Timely submission of service logs, progress updates, and reports
Accurate documentation aligned with billing and reporting standards
Services provided in accordance with contract terms, including hourly or task-based invoicing
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Performing work at Health Connect America and it's companies as an Independent Contractor is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
$49k-63k yearly est. Auto-Apply 15d ago
IT Service Desk Systems Administrator
Validatek 4.1
Information technology specialist job in Brunswick, GA
Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. ***************** Summary
The IT Service Desk Ticketing System Administrator serves as the technical authority responsible for the administration, configuration, and optimization of the IT Service Desk Ticketing System environment supporting the Federal Law Enforcement Training Centers (FLETC) or equivalent enterprise IT operations.
This role ensures the reliability, functionality, and performance of the Ivanti Service Management ecosystem-including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager-while maintaining strong data integrity, configuration control, and alignment with ITIL-based service management best practices.
The Administrator will collaborate closely with Service Desk leadership, IT operations teams, and enterprise stakeholders to enhance service delivery, automate workflows, and improve end-user satisfaction through efficient ITSM processes.
Responsibilities
System Administration & Configuration
Administer and manage the Ivanti IT Service Management (ITSM) suite, including Service Manager, Voice Server, Asset Manager, and Change Manager.
Maintain and configure the ticketing system to support ITIL-aligned processes for Incident, Problem, Request, Asset, and Change Management.
Perform system maintenance, upgrades, and patching in coordination with vendor and IT support teams.
Configure business rules, workflows, forms, dashboards, and reports to meet operational and reporting requirements.
Ensure high system availability, data accuracy, and proper access control for all ITSM modules.
Database Design & Data Integrity
Design and manage database schemas, data structures, and relationships within the Ivanti platform to ensure referential integrity and consistent data flow across ITSM components.
Monitor and maintain database performance, optimizing queries, indexes, and data storage as needed.
Support the integration of Ivanti systems with enterprise directories (e.g., Active Directory), inventory systems, and other IT management platforms.
Develop and maintain data models, mappings, and documentation for all ITSM-related databases.
Service Desk Support & Enhancement
Collaborate with the Service Desk Lead and IT leadership to define and refine ticket categorization, prioritization, and escalation workflows.
Develop and maintain automated notification and routing rules to enhance response and resolution times.
Monitor system utilization and incident trends to identify opportunities for workflow improvement or automation.
Reporting & Analytics
Design and generate custom reports and dashboards to track Service Desk performance metrics such as ticket volume, resolution time, SLA compliance, and customer satisfaction.
Provide executive-level summaries and trend analyses to support data-driven decision-making.
Maintain audit logs, historical data, and documentation to support compliance and performance reporting requirements.
Collaboration & Change Management
Coordinate with IT managers, developers, and engineers to implement approved changes in the ITSM environment.
Review and process Change Requests in alignment with governance standards and Infrastructure Change Control Board (ICCB) processes.
Collaborate with vendors and internal teams to troubleshoot technical issues, perform root cause analyses, and implement sustainable solutions.
Participate in Service Desk strategy and improvement initiatives to align IT operations with organizational goals.
Qualifications
At least 4 years of ticketing system management experience in a large IT services environment
Certified in the administration and management of the FLETC IT Service Desk system, or equivalent verifiable hands-on experience.
Extensive experience in database design and administration, including creating data schemas and structures with strong referential integrity.
Proficiency in the administration, configuration, and optimization of:
Ivanti Service Manager (ISM)
Ivanti Voice Server
Ivanti Asset Manager
Ivanti Change Manager
Strong understanding of ITIL-based Service Management processes and how they are implemented in ITSM platforms.
Experience managing system configurations, workflows, and data migrations in a multi-tier ITSM environment.
Must be able to pass the DHS law enforcement background check.
Preferred Qualifications:
Bachelor's degree in InformationTechnology, Computer Science, or related field.
Professional certifications such as:
ITIL Foundation or Intermediate Certification
HDI Support Center Analyst / Manager
Ivanti Certified Administrator or Engineer
Experience supporting federal or DoD IT environments, especially involving multi-site or distributed Service Desk operations.
Salary Disclosure Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications.
The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required. EEO Statement ValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws.
Applicants who are selected for employment will be required to verify authorization to work in the United States.
Offers of employment will be contingent upon passing a post-offer background check. Not ready to apply? Connect with us for general consideration.
$60k-82k yearly est. Auto-Apply 39d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology specialist job in Hinesville, GA
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology specialist job in Hinesville, GA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-87k yearly est. 5d ago
IT SYSTEMS ADMINISTRATOR - Onsite
Daniel Defense LLC
Information technology specialist job in Blackshear, GA
“Applicants must be legally authorized to work in the United States. At this time, Daniel Defense is unable to sponsor or support employment-based visas for applicants. Candidates must possess valid work authorization that does not require current or future visa sponsorship in order to be considered for this position.”
At Daniel Defense Only the Best Build the Best… Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to “Honor God and Defend Freedom” is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting.As IT Systems Administrator at Daniel Defense, you will support the operation and maintenance of essential IT infrastructure across our manufacturing and business environments. You will work closely with engineers and cross-functional teams to ensure systems are secure, stable, and aligned with organizational needs. This role is ideal for individuals who are eager to grow their career in IT infrastructure while contributing to mission-critical operations in a high-performance manufacturing setting.At Daniel Defense, we are redefining how technology accelerates industrial performance. As a IT Systems Administrator, you'll help keep systems running smoothly, support end users, and gain valuable exposure to complex IT environments including data centers, virtualization, cybersecurity, and automation.Key Responsibilities:• Monitor and maintain Windows and Linux environments and assist in supporting VMware virtualization platforms.• Provide day-to-day support for HP server hardware and assist in managing network devices (e.g., HPE Aruba switches, basic firewall tasks).• Respond to and resolve Service Desk tickets related to systems, user access, hardware, and software.• Assist in system updates, patches, and basic configuration tasks to improve performance and security.• Support Active Directory, Group Policy, and Office 365 administration tasks.• Participate in system health checks, infrastructure monitoring, and alert response to maintain uptime.• Work with IT and manufacturing teams to ensure minimal disruption to production operations.• Document technical procedures, recurring issues, and configuration changes for knowledge sharing.• Assist with routine cybersecurity hygiene such as patching, antivirus monitoring, and access audits.• Maintain a safe, organized, and secure data center environment under guidance from senior staff.• Support project implementation tasks and learn from engineers through hands-on experience.• Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.• Participates in the company's efforts to continuously improve Safety, 6S, Quality, Delivery and Productivity.• Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment• Other responsibilities as deemed appropriate or necessary by management.Knowledge, Skills and Abilities:Required• Associate's or Bachelor's degree in InformationTechnology or related field, or equivalent combination of education and experience to successfully perform the responsibilities of this role.• 1-3 years of IT support or systems administration experience, preferably in a Windows or hybrid environment.• Basic understanding of virtualization, networking concepts, and server infrastructure.• Experience supporting end users through ticketing systems and remote support tools.• Familiarity with Office 365 administration and Microsoft Active Directory.• Ability to learn quickly and take direction in a fast-paced, production-critical environment.• Demonstrated ability to recognize and work in accordance with our Company Values.• Strong troubleshooting, communication, and documentation skills.• Demonstrated commitment to professionalism, integrity, and continuous learning.• Ability to participate in 24x7 on-call rotation.• Travel requirements: Up to 10% of the year; air travel may be necessary.Preferred• Exposure to or interest in VMware, Palo Alto firewalls, cloud platforms (Azure, AWS), or scripting (PowerShell).• Experience working in a manufacturing, warehousing, or industrial IT setting.• Basic understanding of cybersecurity principles or regulatory frameworks (e.g., CMMC, NIST).• Willingness to pursue industry certifications (e.g., CompTIA, Microsoft, VMware, Cisco).Physical Requirements:• Must be able to lift and carry awkward items weighing up to 50 pounds.• Requires intermittent standing, walking, sitting and bending throughout the work day.• Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.• Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace".Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at will employer.
$55k-78k yearly est. Auto-Apply 40d ago
IT SYSTEMS ADMINISTRATOR - Onsite
Daniel Defense
Information technology specialist job in Blackshear, GA
“Applicants must be legally authorized to work in the United States. At this time, Daniel Defense is unable to sponsor or support employment-based visas for applicants. Candidates must possess valid work authorization that does not require current or future visa sponsorship in order to be considered for this position.”
At Daniel Defense Only the Best Build the Best… Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to “Honor God and Defend Freedom” is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting.As IT Systems Administrator at Daniel Defense, you will support the operation and maintenance of essential IT infrastructure across our manufacturing and business environments. You will work closely with engineers and cross-functional teams to ensure systems are secure, stable, and aligned with organizational needs. This role is ideal for individuals who are eager to grow their career in IT infrastructure while contributing to mission-critical operations in a high-performance manufacturing setting.At Daniel Defense, we are redefining how technology accelerates industrial performance. As a IT Systems Administrator, you'll help keep systems running smoothly, support end users, and gain valuable exposure to complex IT environments including data centers, virtualization, cybersecurity, and automation.Key Responsibilities:• Monitor and maintain Windows and Linux environments and assist in supporting VMware virtualization platforms.• Provide day-to-day support for HP server hardware and assist in managing network devices (e.g., HPE Aruba switches, basic firewall tasks).• Respond to and resolve Service Desk tickets related to systems, user access, hardware, and software.• Assist in system updates, patches, and basic configuration tasks to improve performance and security.• Support Active Directory, Group Policy, and Office 365 administration tasks.• Participate in system health checks, infrastructure monitoring, and alert response to maintain uptime.• Work with IT and manufacturing teams to ensure minimal disruption to production operations.• Document technical procedures, recurring issues, and configuration changes for knowledge sharing.• Assist with routine cybersecurity hygiene such as patching, antivirus monitoring, and access audits.• Maintain a safe, organized, and secure data center environment under guidance from senior staff.• Support project implementation tasks and learn from engineers through hands-on experience.• Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.• Participates in the company's efforts to continuously improve Safety, 6S, Quality, Delivery and Productivity.• Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment• Other responsibilities as deemed appropriate or necessary by management.Knowledge, Skills and Abilities:Required• Associate's or Bachelor's degree in InformationTechnology or related field, or equivalent combination of education and experience to successfully perform the responsibilities of this role.• 1-3 years of IT support or systems administration experience, preferably in a Windows or hybrid environment.• Basic understanding of virtualization, networking concepts, and server infrastructure.• Experience supporting end users through ticketing systems and remote support tools.• Familiarity with Office 365 administration and Microsoft Active Directory.• Ability to learn quickly and take direction in a fast-paced, production-critical environment.• Demonstrated ability to recognize and work in accordance with our Company Values.• Strong troubleshooting, communication, and documentation skills.• Demonstrated commitment to professionalism, integrity, and continuous learning.• Ability to participate in 24x7 on-call rotation.• Travel requirements: Up to 10% of the year; air travel may be necessary.Preferred• Exposure to or interest in VMware, Palo Alto firewalls, cloud platforms (Azure, AWS), or scripting (PowerShell).• Experience working in a manufacturing, warehousing, or industrial IT setting.• Basic understanding of cybersecurity principles or regulatory frameworks (e.g., CMMC, NIST).• Willingness to pursue industry certifications (e.g., CompTIA, Microsoft, VMware, Cisco).Physical Requirements:• Must be able to lift and carry awkward items weighing up to 50 pounds.• Requires intermittent standing, walking, sitting and bending throughout the work day.• Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.• Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace".Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at will employer.
$55k-78k yearly est. Auto-Apply 40d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology specialist job in Hinesville, GA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-43k yearly est. 5d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Brunswick, GA?
The average information technology specialist in Brunswick, GA earns between $54,000 and $110,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Brunswick, GA