Post job

Information technology technical services manager vs information technology supervisor, information technology

The differences between information technology technical services managers and information technology supervisors, information technology can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology technical services manager and an information technology supervisor, information technology. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $111,282 average annual salary of an information technology supervisor, information technology.

The top three skills for an information technology technical services manager include project management, ITIL and service management. The most important skills for an information technology supervisor, information technology are project management, customer service, and database.

Information technology technical services manager vs information technology supervisor, information technology overview

Information Technology Technical Services ManagerInformation Technology Supervisor, Information Technology
Yearly salary$114,021$111,282
Hourly rate$54.82$53.50
Growth rate16%16%
Number of jobs209,33475,914
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 58%
Average age4747
Years of experience88

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

What does an information technology supervisor, information technology do?

An information technology supervisor of information technology is primarily in charge of overseeing a company's IT operations, ensuring efficiency and smooth workflow. It is their duty to spearhead projects, set goals and objectives, coordinate staff, manage budgets and timelines, perform installations and upgrades, and develop strategies to optimize operations. They must remain knowledgeable of the latest technologies, liaise with external parties, and produce progress reports. Furthermore, as a supervisor, it is essential to monitor the performance of the IT teams, all while enforcing the company's policies and regulations.

Information technology technical services manager vs information technology supervisor, information technology salary

Information technology technical services managers and information technology supervisors, information technology have different pay scales, as shown below.

Information Technology Technical Services ManagerInformation Technology Supervisor, Information Technology
Average salary$114,021$111,282
Salary rangeBetween $86,000 And $150,000Between $83,000 And $147,000
Highest paying CitySan Francisco, CAReno, NV
Highest paying stateCaliforniaNevada
Best paying companyMayo ClinicMayo Clinic
Best paying industryFinanceEnergy

Differences between information technology technical services manager and information technology supervisor, information technology education

There are a few differences between an information technology technical services manager and an information technology supervisor, information technology in terms of educational background:

Information Technology Technical Services ManagerInformation Technology Supervisor, Information Technology
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 58%
Most common majorBusinessComputer Science
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Information technology technical services manager vs information technology supervisor, information technology demographics

Here are the differences between information technology technical services managers' and information technology supervisors, information technology' demographics:

Information Technology Technical Services ManagerInformation Technology Supervisor, Information Technology
Average age4747
Gender ratioMale, 81.6% Female, 18.4%Male, 81.7% Female, 18.3%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between information technology technical services manager and information technology supervisor, information technology duties and responsibilities

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Information technology supervisor, information technology example responsibilities.

  • Manage and update DNS settings.
  • Develop, manage, and maintain remote applications and desktops using both Microsoft's RDS and Citrix.
  • Identify a Sarbanes-Oxley compliance issue and lead team members to re-engineer the vendor migration process from legacy to new ERP system.
  • Experience managing testing projects utilizing waterfall, iterative and agile SDLC methodologies.
  • Manage installation and support of company telephony system, incorporating unify messaging and upgrade to TCP/IP switch.
  • Manage networking and telecommunication for this manufacturer of custom flat panel flexible displays and control panels with integrate membrane switches.
  • Show more

Information technology technical services manager vs information technology supervisor, information technology skills

Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%
Common information technology supervisor, information technology skills
  • Project Management, 7%
  • Customer Service, 6%
  • Database, 5%
  • Technical Support, 5%
  • PC, 4%
  • Troubleshoot, 4%

Browse executive management jobs