Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between information technology technical services managers and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an information technology technical services manager, becoming an information technology technician takes usually requires 1-2 years. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $49,031 average annual salary of an information technology technician.
The top three skills for an information technology technical services manager include project management, ITIL and service management. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.
| Information Technology Technical Services Manager | Information Technology Technician | |
| Yearly salary | $114,021 | $49,031 |
| Hourly rate | $54.82 | $23.57 |
| Growth rate | 16% | 10% |
| Number of jobs | 209,334 | 118,881 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 47% |
| Average age | 47 | 42 |
| Years of experience | 8 | 2 |
An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.
An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.
Information technology technical services managers and information technology technicians have different pay scales, as shown below.
| Information Technology Technical Services Manager | Information Technology Technician | |
| Average salary | $114,021 | $49,031 |
| Salary range | Between $86,000 And $150,000 | Between $28,000 And $83,000 |
| Highest paying City | San Francisco, CA | Urban Honolulu, HI |
| Highest paying state | California | Hawaii |
| Best paying company | Mayo Clinic | Cravath |
| Best paying industry | Finance | Finance |
There are a few differences between an information technology technical services manager and an information technology technician in terms of educational background:
| Information Technology Technical Services Manager | Information Technology Technician | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 47% |
| Most common major | Business | Computer Science |
| Most common college | Carnegie Mellon University | Stanford University |
Here are the differences between information technology technical services managers' and information technology technicians' demographics:
| Information Technology Technical Services Manager | Information Technology Technician | |
| Average age | 47 | 42 |
| Gender ratio | Male, 81.6% Female, 18.4% | Male, 84.8% Female, 15.2% |
| Race ratio | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |