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Information technology technical trainer vs information technology technician

The differences between information technology technical trainers and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an information technology technical trainer, becoming an information technology technician takes usually requires 1-2 years. Additionally, an information technology technical trainer has an average salary of $60,392, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for an information technology technical trainer include training materials, learning management system and training sessions. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Information technology technical trainer vs information technology technician overview

Information Technology Technical TrainerInformation Technology Technician
Yearly salary$60,392$49,031
Hourly rate$29.03$23.57
Growth rate8%10%
Number of jobs159,043118,881
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 47%
Average age4442
Years of experience42

What does an information technology technical trainer do?

An information technology technical trainer must prepare and conduct employee training courses on IT, digital skills, and proper computer usage. They may also be tasked with identifying educational needs, design educational material, and ensuring all employees possess basic computer knowledge at the very least. A lot of people depend on the knowledge they possess, so communication and interpersonal skills are essential for this position.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

Information technology technical trainer vs information technology technician salary

Information technology technical trainers and information technology technicians have different pay scales, as shown below.

Information Technology Technical TrainerInformation Technology Technician
Average salary$60,392$49,031
Salary rangeBetween $43,000 And $84,000Between $28,000 And $83,000
Highest paying CityOakland, CAUrban Honolulu, HI
Highest paying stateWashingtonHawaii
Best paying companyCleary Gottlieb Steen & HamiltonCravath
Best paying industryProfessionalFinance

Differences between information technology technical trainer and information technology technician education

There are a few differences between an information technology technical trainer and an information technology technician in terms of educational background:

Information Technology Technical TrainerInformation Technology Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 47%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Information technology technical trainer vs information technology technician demographics

Here are the differences between information technology technical trainers' and information technology technicians' demographics:

Information Technology Technical TrainerInformation Technology Technician
Average age4442
Gender ratioMale, 55.4% Female, 44.6%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 11.6% Unknown, 6.5% Hispanic or Latino, 16.0% Asian, 6.4% White, 59.0% American Indian and Alaska Native, 0.5%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage12%11%

Differences between information technology technical trainer and information technology technician duties and responsibilities

Information technology technical trainer example responsibilities.

  • Manage project SharePoint site as SharePoint administrator.
  • Manage purchase / development/ customization, update and distribution of learning material for on corporate intranet.
  • Introduce WBT/CBT eLearning modules for self-study.
  • Coach web building language like HTML, CSS and JavaScript.
  • Train staff on PC use, Microsoft applications and in-house applications.
  • Install PC base shipping systems at client sites and sales offices.
  • Show more

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Information technology technical trainer vs information technology technician skills

Common information technology technical trainer skills
  • Training Materials, 11%
  • Learning Management System, 9%
  • Training Sessions, 7%
  • Training Programs, 6%
  • Course Materials, 6%
  • Photoshop, 5%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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