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Junior technical specialist vs junior technician

The differences between junior technical specialists and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior technical specialist and a junior technician. Additionally, a junior technical specialist has an average salary of $52,938, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a junior technical specialist include troubleshoot, technical support and PC. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Junior technical specialist vs junior technician overview

Junior Technical SpecialistJunior Technician
Yearly salary$52,938$39,417
Hourly rate$25.45$18.95
Growth rate10%10%
Number of jobs131,342103,780
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 34%
Average age4242
Years of experience22

What does a junior technical specialist do?

A junior technical specialist is responsible for providing the highest customer service by assisting the end-users in resolving their computer issues and network failures timely and efficiently. Junior technical specialists handle the installments and upgrades of software applications and programs and run multiple diagnostic tests to ensure that the systems meet the quality standards and requirements. A junior technical specialist must have excellent communication and organizational skills, especially in navigating multiple computer tools to help customers with remote troubleshooting and escalations.

What does a junior technician do?

A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.

Junior technical specialist vs junior technician salary

Junior technical specialists and junior technicians have different pay scales, as shown below.

Junior Technical SpecialistJunior Technician
Average salary$52,938$39,417
Salary rangeBetween $32,000 And $87,000Between $26,000 And $57,000
Highest paying CityUrban Honolulu, HIAlexandria, VA
Highest paying stateHawaiiNew York
Best paying companyMcKinsey & Company IncCiti
Best paying industry-Technology

Differences between junior technical specialist and junior technician education

There are a few differences between a junior technical specialist and a junior technician in terms of educational background:

Junior Technical SpecialistJunior Technician
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 34%
Most common majorBiochemistry, Biophysics, Molecular BiologyBusiness
Most common college-Stanford University

Junior technical specialist vs junior technician demographics

Here are the differences between junior technical specialists' and junior technicians' demographics:

Junior Technical SpecialistJunior Technician
Average age4242
Gender ratioMale, 57.5% Female, 42.5%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.2% White, 54.3% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between junior technical specialist and junior technician duties and responsibilities

Junior technical specialist example responsibilities.

  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Assist with the implementation of Linux servers.
  • Coordinate LAN hardware installation with other technical staff.
  • Provide support on site and remote through VPN connection.
  • Utilize a variety of tools to sanitize PC's infect with malware.
  • Used common biochemical techniques such as PCR, SDS-PAGE, and Bradford assays.
  • Show more

Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
  • Show more

Junior technical specialist vs junior technician skills

Common junior technical specialist skills
  • Troubleshoot, 12%
  • Technical Support, 8%
  • PC, 7%
  • SQL, 6%
  • Data Entry, 5%
  • Mac, 5%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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