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The differences between junior technical specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior technical specialist and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $52,938 average annual salary of a junior technical specialist.
The top three skills for a junior technical specialist include troubleshoot, technical support and PC. The most important skills for a technical specialist are customer service, technical support, and patients.
A junior technical specialist is responsible for providing the highest customer service by assisting the end-users in resolving their computer issues and network failures timely and efficiently. Junior technical specialists handle the installments and upgrades of software applications and programs and run multiple diagnostic tests to ensure that the systems meet the quality standards and requirements. A junior technical specialist must have excellent communication and organizational skills, especially in navigating multiple computer tools to help customers with remote troubleshooting and escalations.
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Junior technical specialists and technical specialists have different pay scales, as shown below.
| Junior Technical Specialist | Technical Specialist | |
| Average salary | $52,938 | $88,773 |
| Salary range | Between $32,000 And $87,000 | Between $62,000 And $126,000 |
| Highest paying City | Urban Honolulu, HI | Washington, DC |
| Highest paying state | Hawaii | Delaware |
| Best paying company | McKinsey & Company Inc | Finnegan Henderson Farabow Garrett & Dunner |
| Best paying industry | - | Technology |
There are a few differences between a junior technical specialist and a technical specialist in terms of educational background:
| Junior Technical Specialist | Technical Specialist | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 57% |
| Most common major | Biochemistry, Biophysics, Molecular Biology | Business |
| Most common college | - | Stanford University |
Here are the differences between junior technical specialists' and technical specialists' demographics:
| Junior Technical Specialist | Technical Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 57.5% Female, 42.5% | Male, 71.2% Female, 28.8% |
| Race ratio | Black or African American, 9.6% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.2% White, 54.3% American Indian and Alaska Native, 0.4% | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |