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Mac specialist vs client support specialist

The differences between mac specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a mac specialist and a client support specialist. Additionally, a mac specialist has an average salary of $44,929, which is higher than the $39,585 average annual salary of a client support specialist.

The top three skills for a mac specialist include customer service, apple software and troubleshoot. The most important skills for a client support specialist are customer service, client support, and client service.

Mac specialist vs client support specialist overview

Mac SpecialistClient Support Specialist
Yearly salary$44,929$39,585
Hourly rate$21.60$19.03
Growth rate10%10%
Number of jobs57,049136,163
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 62%
Average age4242
Years of experience22

Mac specialist vs client support specialist salary

Mac specialists and client support specialists have different pay scales, as shown below.

Mac SpecialistClient Support Specialist
Average salary$44,929$39,585
Salary rangeBetween $31,000 And $65,000Between $29,000 And $53,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-NTT Data International L.L.C.
Best paying industry-Manufacturing

Differences between mac specialist and client support specialist education

There are a few differences between a mac specialist and a client support specialist in terms of educational background:

Mac SpecialistClient Support Specialist
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Mac specialist vs client support specialist demographics

Here are the differences between mac specialists' and client support specialists' demographics:

Mac SpecialistClient Support Specialist
Average age4242
Gender ratioMale, 75.2% Female, 24.8%Male, 41.7% Female, 58.3%
Race ratioBlack or African American, 10.1% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 12.4% White, 55.6% American Indian and Alaska Native, 0.4%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between mac specialist and client support specialist duties and responsibilities

Mac specialist example responsibilities.

  • Manage the development of a customize ERP system for the client.
  • Update Unix OS patches and ensure compliance with STIG requirements.
  • Operate cash registers and easy pay POS systems.
  • Engage in sales and complete transactions using POS system.
  • Handle trouble tickets in Zendesk with regards to meeting SLA's.
  • Handle installation of workstations and changes to cabling throughout the firm for both the PC network and telephone system.
  • Show more

Client support specialist example responsibilities.

  • Manage VPN, audio conference bridges, and internal telecommunication switches.
  • Create ETL packages in SSIS to automate the deployment of the PAA reports and load data to SharePoint.
  • Manage, document and track daily all technical inquiries using Salesforce.com.
  • Manage profiles in vendor database including updating vendor profiles and ensuring heighten data integrity.
  • Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory.
  • Adhere to SLA (service level agreements) and consistently rank high in customer satisfaction surveys.
  • Show more

Mac specialist vs client support specialist skills

Common mac specialist skills
  • Customer Service, 22%
  • Apple Software, 16%
  • Troubleshoot, 4%
  • Macintosh, 4%
  • Product Knowledge, 4%
  • Apple Computers, 4%
Common client support specialist skills
  • Customer Service, 17%
  • Client Support, 13%
  • Client Service, 6%
  • Troubleshoot, 5%
  • HR, 4%
  • Client Facing, 4%

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