Mac specialist vs computer support specialist

Differences between mac specialist and computer support specialist duties and responsibilities

Mac specialist example responsibilities.

• Manage the development of a customize ERP system for the client.
• Update Unix OS patches and ensure compliance with STIG requirements.
• Operate cash registers and easy pay POS systems.
• Engage in sales and complete transactions using POS system.
• Handle trouble tickets in Zendesk with regards to meeting SLA's.
• Handle installation of workstations and changes to cabling throughout the firm for both the PC network and telephone system.
Show more

Computer support specialist example responsibilities.

• Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
• Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
• Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
• Deploy new machines, installing OS, applications, drivers, and network configurations.
• Participate in vulnerability resolution for both OS and specific applications on the OIG network.
• Establish a new process for imaging machines using Linux and write documentation for it.
Show more