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Mac specialist vs service support specialist

The differences between mac specialists and service support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a mac specialist and a service support specialist. Additionally, a mac specialist has an average salary of $44,929, which is higher than the $43,538 average annual salary of a service support specialist.

The top three skills for a mac specialist include customer service, apple software and troubleshoot. The most important skills for a service support specialist are customer service, support services, and social work.

Mac specialist vs service support specialist overview

Mac SpecialistService Support Specialist
Yearly salary$44,929$43,538
Hourly rate$21.60$20.93
Growth rate10%10%
Number of jobs57,049125,209
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 50%
Average age4242
Years of experience22

Mac specialist vs service support specialist salary

Mac specialists and service support specialists have different pay scales, as shown below.

Mac SpecialistService Support Specialist
Average salary$44,929$43,538
Salary rangeBetween $31,000 And $65,000Between $26,000 And $72,000
Highest paying City-New York, NY
Highest paying state-Connecticut
Best paying company-Cheniere Energy
Best paying industry-Technology

Differences between mac specialist and service support specialist education

There are a few differences between a mac specialist and a service support specialist in terms of educational background:

Mac SpecialistService Support Specialist
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Mac specialist vs service support specialist demographics

Here are the differences between mac specialists' and service support specialists' demographics:

Mac SpecialistService Support Specialist
Average age4242
Gender ratioMale, 75.2% Female, 24.8%Male, 39.2% Female, 60.8%
Race ratioBlack or African American, 10.1% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 12.4% White, 55.6% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between mac specialist and service support specialist duties and responsibilities

Mac specialist example responsibilities.

  • Manage the development of a customize ERP system for the client.
  • Update Unix OS patches and ensure compliance with STIG requirements.
  • Operate cash registers and easy pay POS systems.
  • Engage in sales and complete transactions using POS system.
  • Handle trouble tickets in Zendesk with regards to meeting SLA's.
  • Handle installation of workstations and changes to cabling throughout the firm for both the PC network and telephone system.
  • Show more

Service support specialist example responsibilities.

  • Assist underwriters in expediting new business, processing endorsements and/or modifying existing policies while achieving broker relationships.
  • Provide underwriting support, including printing endorsements and processing renewal policies and researching information when need.
  • Work with modifications, conventional and FHA loans.
  • Update QAS system with current information pertaining to loan files.
  • Make underwriting decisions base on Flagstar, FNMA and FHLMC guidelines.
  • Conduct routine reviews of DOD policies to ensure program compliance with statutory requirements.
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Mac specialist vs service support specialist skills

Common mac specialist skills
  • Customer Service, 22%
  • Apple Software, 16%
  • Troubleshoot, 4%
  • Macintosh, 4%
  • Product Knowledge, 4%
  • Apple Computers, 4%
Common service support specialist skills
  • Customer Service, 20%
  • Support Services, 13%
  • Social Work, 7%
  • Patients, 5%
  • Data Entry, 5%
  • Windows, 4%

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