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Mac specialist vs support specialist

The differences between mac specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a mac specialist and a support specialist. Additionally, a mac specialist has an average salary of $44,929, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a mac specialist include customer service, apple software and troubleshoot. The most important skills for a support specialist are customer service, patients, and mental health.

Mac specialist vs support specialist overview

Mac SpecialistSupport Specialist
Yearly salary$44,929$40,782
Hourly rate$21.60$19.61
Growth rate10%10%
Number of jobs57,049125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 52%
Average age4242
Years of experience22

Mac specialist vs support specialist salary

Mac specialists and support specialists have different pay scales, as shown below.

Mac SpecialistSupport Specialist
Average salary$44,929$40,782
Salary rangeBetween $31,000 And $65,000Between $25,000 And $64,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Microsoft
Best paying industry-Technology

Differences between mac specialist and support specialist education

There are a few differences between a mac specialist and a support specialist in terms of educational background:

Mac SpecialistSupport Specialist
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Mac specialist vs support specialist demographics

Here are the differences between mac specialists' and support specialists' demographics:

Mac SpecialistSupport Specialist
Average age4242
Gender ratioMale, 75.2% Female, 24.8%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.1% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 12.4% White, 55.6% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between mac specialist and support specialist duties and responsibilities

Mac specialist example responsibilities.

  • Manage the development of a customize ERP system for the client.
  • Update Unix OS patches and ensure compliance with STIG requirements.
  • Operate cash registers and easy pay POS systems.
  • Engage in sales and complete transactions using POS system.
  • Handle trouble tickets in Zendesk with regards to meeting SLA's.
  • Handle installation of workstations and changes to cabling throughout the firm for both the PC network and telephone system.
  • Show more

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Mac specialist vs support specialist skills

Common mac specialist skills
  • Customer Service, 22%
  • Apple Software, 16%
  • Troubleshoot, 4%
  • Macintosh, 4%
  • Product Knowledge, 4%
  • Apple Computers, 4%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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